Available services

The town centre hub has working facilities which allow staff from a range of council services to assist customers where needed. We operate a drop-in service for all initial enquires where our customer service team will assist you.

Our Customer Services Team can help with a wide range of enquiries that include:

  • Benefits and Grants
  • Bins and Recycling
  • Business Rates
  • Council Tax
  • Car Parks
  • Environmental Health
  • Housing  
  • Licencing  
  • Planning
  • Voting and Elections
  • General enquiries 

There are interview rooms available for customers wishing to discuss more sensitive topics. Appointments may be available to meet with a specific department at the officer’s discretion and availability at the time. 

Town Centre Hub entrance photo