We would normally offer to:

• pay rent quarterly in advance at competitive rates
• pay a guaranteed rent – whether the property is occupied or vacant
• have responsibility for services - gas, electric, water and council tax when property is empty
• manage the property on a day-to-day basis so you will have no direct dealings with the tenants
• find occupants and keep the property occupied, where possible
• hold spare keys for the property
• issue keys and recover keys from occupants
• carry out regular inspections – at least quarterly. Weekly if not tenanted
• pay a “termination bonus” at the end of the lease as a contribution towards redecorating (normally a months rent) - this is only paid after two years
• arrange all inspections, servicing and call-outs under your maintenance contract for the central heating/hot water system
• take responsibility for up to five minor repairs every year
• repair damage caused by tenants or the council - unless covered by your insurance and excluding fair wear and tear
• carry out minor repairs and notify you if landlord repairs are required
• arrange landlord repairs on your behalf (subject to agreement about payment)
• issue agreements to occupants and do our best to ensure these are met
• try to resolve any disputes between occupants and neighbours
• guarantee vacant possession at the end of the lease
• ensure property is kept in good order when vacant
• cover up to £100 excess of any claim which results from an act or omission by us or the tenant
• remove rubbish at the end of the lease
• keep any garden tidy