Make an FOI request

Information on Freedom of Information and how to make an FOI request

Freedom of information and Environmental Information Regulations

Make a FOI request

The Freedom of Information Act 2000 (FOIA) was implemented in January 2005 at the same time as the Environmental Information Regulations (EIR), giving the public the right to access all of the information held by public authorities, although there are a few Exemptions (FOI) and Exceptions (EIR) that allow the council to legitimately withhold information under certain circumstances.  For full details on exemptions and exceptions go to the Information Commissioner's website.

The Act also requires public authorities to produce a guide to the information it holds known as a publication scheme, which details the types of information held by the authority.

The publication scheme facilitates the proactive release of information and supports the council's commitment to the provision of greater openness and transparency. It is recommended that prior to making a request, to check the publication scheme first to see if the information you seek is already in the public domain.  As well as the publication scheme, information can also be found on the council's Open Data page and also its monthly Disclosure Log.

Any queries in relation to Freedom of Information or Environmental Information Regulations please either telephone 01271 388231 or email:

Making a request


We collect quarterly statistics on FOI and EIR requests in line with Ministry of Justice guidance.

Internal reviews

If you are dissatisfied with the handling of a request that we have responded to, you have the right to request an internal review which should be received within two months from the date of the response letter. Internal Review requests can be e-mailed to or made in writing.

If you are not content with the outcome of an Internal Review, you also have the right to apply to the Information Commissioner (ICO) for a decision.   


Further information on freedom of information can be found at the Information Commissioner's Office website.