North Devon Council never cold calls, texts or emails residents requesting bank details. If council tax refunds are due or there is any change to your bill then you will receive a statement through the post explaining the situation. We do not charge an administration fee.
If you receive one of these calls, do not give out any personal information and end the call as quickly as possible.
We have also heard reports of callers claiming to be NDC, offering to re-band properties for a fee. If you think your Council Tax Band is wrong you can contact the Valuation Office Agency for free.
If you are in any doubt of the authenticity of a call concerning your council tax account please contact us on 01271 388361 or e-mail email@example.com.
To report a suspected incident of the scam call Citizens Advice on 0208 1850710.
View the various ways you can pay your council tax bill
Find out if you are eligible for a discount or for help with paying your bill
Report a change of tenant or circumstances
Let us know if you've moved or had any other change in circumstances that could affect your bill
Find our what council tax band your property is in and how valuation bands are worked out
Find out how your council tax helps provide vital services in North Devon
We explain the procedure we go through for non-payment of council tax
Your personal information will be held and used in accordance with the requirements of the Data Protection Act 1998