The ECO4 scheme has ended as intended on 31 March 2026.  Whilst the Government has assured that approved applications will be honoured the grant funded retrofit industry built up since the first iteration of the Energy Company Obligation in 2013 is awaiting clarification on how funding for outstanding projects will be delivered.   

Customers that are already approved for ECO4 LA Flex but are awaiting installation should contact their installer for an update in the first instance.  In the event your installer is unable to proceed you can approach the Council for guidance on next steps available to you. 

Please contact us for more information. 

For more detailed information about the scheme please read the FAQs for domestic consumers and landlords (ofgem.gov.uk)

For full eligibility criteria please read the current North Devon Council Statement of Intent for ECO4 and Great British Insulation Scheme (PDF).

Problems following ECO4 Installations

For complaints relating to the ECO4 installation process or support finding product information, including guarantees you can find further information here: ECO complaints process | Ofgem

The Great British Insulation Scheme 

The Great British Insulation Scheme (GBIS) is now closed. 

The government energy efficiency scheme administered by Ofgem ended on 31 March 2026 and is no longer accepting applications. 

For support and advice about saving energy or installing low carbon measures and renewables in your home please visit our Energy efficiency grants and loans page