Town Centre Hub

Find out more about our customer service centre in Green Lanes Shopping Centre

Photo of the entrance to the Town Centre Hub

The Town Centre Hub in Green Lanes Shopping Centre aims to make it easier for Barnstaple's residents and visitors to access face-to-face advice.

The hub provides an expanded customer service offering, opening Monday to Friday, 9am until 5pm, and providing help and assistance to customers who are unable to use online or phone contact.

The Town Centre Hub replaces our customer services centre at Lynton House, Commercial Road, Barnstaple.

Town Centre Hub opening hours

Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 5pm

Thursday: 9am to 5pm

Friday: 9am to 5pm

Saturday: Closed

Sunday: Closed

Facilities

The hub has working facilities which will allow staff from various council services to assist customers where needed.

An interview room is available for private consultations with council staff for customers wishing to discuss more sensitive topics. 

There are seating booths, two consultation rooms and a meeting room which can be booked for use. 

Booking a space 

For any booking enquiries please email towncentre.hub@northdevon.gov.uk

(Full day - 09:00-17:00, Half day - 09:00-13:00 or 13:00-17:00)

Meeting Room 

  • Seats 20
  • Room can be adapted
  • Interactive screen and flip chart available
  • £18.00 per hour, £120.00 full day
Photo of the hub meeting room

 

Interview Rooms 

  • Two rooms available
  • Seats 4
  • Flip chart available
  • £12 per hour, £30 half day, £60 full day
Photo of one of the consultation rooms

Seating Areas 

  • Two spaces available
  • Seats 4
  • £12 per hour, £30 half day, £60 full day
Photo of the seating areas at the Town Centre Hub