Please note the Council Tax average processing time is 20 working days.
Your council tax bill is based on at least two adults living in a property. If only one adult lives in the property, the council tax is reduced by 25 per cent.
Empty, unfurnished properties get a discount for up to three months, then you have to pay the full amount. Properties which remain empty and unfurnished for two years will be charged an additional 50 percent empty property premium.
Properties that require or are undergoing structural alterations or major repairs are eligible for a discount of 100 percent up to 31 March 2016 this will reduce to a 50 percent discount from 1 April 2016.
There are no reductions for pensioners unless you receive council tax support.
If you are of working age and get Council Tax Support, you have to pay at least 25 percent of your Council Tax bill. Pension aged customers who get council tax support aren’t affected.
Certain people aren't counted when working out the number of adults who live in your home, therefore your bill could be reduced. For example, full time students, apprentices, carers and severely mentally impaired.
If there is a room or other extra space in your property that is needed by a disabled person, you may get a reduction in your council tax. The reduction works out as being the next level down in the council tax band.
There is no reduction for second homes.
Some properties may be exempt from council tax or exempt for up to six months and are listed below: