Winter energy bills help and support

Find winter specific energy efficiency payments grants, loans and schemes available to homeowner-occupiers, landlords and tenants

Winter Fuel Payment

Winter Fuel Payment: Overview - GOV.UK (www.gov.uk)

A payment of either £200 or £300 to help you pay your heating bills for winter 2024 to 2025 for certain eligible households.

From 2024 onwards you may be eligible if you were born before 23 September 1958 and you had received one of the following benefits during the qualifying week of 16 – 22 September 2024:

If you’re eligible, you’ll get a letter in October or November saying how much you’ll get.

If you do not get a letter but you think you’re eligible, check if you need to make a claim.

Most eligible people are paid in November or December, find out what to do if you are not paid.

Lendology bulk buy fuel loans

Lendology (CIC) is working with NDC to provide ‘Bulk buy fuel loans’ available to owner occupiers, park home residents, private and social tenants. This aims to assist in the purchase of oil, wood, LPG, coal or calor gas and the maximum loan is £1,000. This loan is fixed at 0% and there are no set up or other associated fees.

Learn more about the full loan policy north-devon-council-loan-policy-june-2022.pdf

Applying for a loan with Lendology

Contact Lendology CIC direct for an informal chat about the repairs, improvements or adaptations required to your property and how to apply. 

Call 01823 461099 or visit www.lendology.org.uk.

The Priority Services Register (PSR)

The Priority Services Register is a free UK wide service which provides extra advice and support, including when there’s an interruption to your electricity, gas or water supply. 

You don’t have to wait for an emergency to happen. You can register for support now by going to the The Priority Services Register website (thepsr.co.uk)

Warm Home Discount Scheme

Warm Home Discount Scheme: Overview - GOV.UK (www.gov.uk) 

During the winter the government's Warm Home Discount scheme could get you £150 off your electricity bill.

It is a one-off discount on your electricity bill between October and March. You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out.

The discount will not affect your cold weather payment or winter fuel payment.

Eligibility

There are 2 ways to qualify for the Warm Home Discount Scheme:

  • You get the Guarantee Credit element of Pension Credit - known as the 'core group'
  • You're on a low income and meet your energy supplier's criteria for the scheme - known as the broader group

Pre-pay or pay-as-you-go meters

You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

Park (mobile) homes

If you live in a park home, you'll need to apply for the Park Homes Warm Home Discount (charisgrants.com).

Cold Weather Payment

Cold Weather Payment: Overview - GOV.UK (www.gov.uk)

You may get Cold Weather Payments if you’re getting certain benefits or Support for Mortgage Interest. 

If you’re eligible, you’ll get these payments automatically. You do not need to apply, but you may need to tell Jobcentre Plus if you have a baby or if a child under 5 comes to live with you.

The payments do not affect your other benefits.

You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees Celsius or below over 7 consecutive days.

You’ll get £25 for each 7 day period of very cold weather between 1 November 2024 and 31 March 2025.

The 2024 to 2025 scheme will start on 1 November 2024. You’ll be able to check if your area is due a payment in November 2024.

National Energy Action

NEA provides practical information to help people manage their energy bills, view their Home Energy Checklist (nea.org.uk) and their website for more support and information.