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If you need an interpreter or would like one of our documents to be translated into another language or format, such as Braille, audio tape or CD, please telephone Customer Services on 01271 388260, or email

We can arrange (for telephones it is usually within an hour) all languages to be interpreted upon request.

We can usually arrange documents to be translated onto tape or CD, into Braille or in an alternative language within five to ten working days.

We can arrange face to face translation services by appointment.