Permit terms and conditions

Terms and conditions for parking permits

The purchase of a permit does not override the regulations of a car park. Each car park has its own regulations which are on signs in every car park and on the parking information section on our website.

If you need to use an alternative vehicle you must log in to your account and add the temporary vehicle and ensure it is selected as the active vehicle. 

If more than one vehicle is registered on your account, each time you wish to park a different vehicle you must log in to your account and ensure the correct vehicle is active. Only one vehicle can park using a permit.

Possession of a permit does not guarantee a space on the car parks. 

A resident’s permit may not be used in a reserved permit holder’s bay.

Car park specific permits are only valid in the car parks for which they are designated

Resident’s car park permits are only available for residents living within a ¼ mile radius of the car park.  Proof of address and vehicle ownership required. This may mean only part streets are covered.

Barnstaple Long Stay Permit 

This permit is valid only in the following car parks: Bickington, Fairview, Seven Brethren, Congrams Close, Fremington, Lower Pilton, Portmarsh Lane, Rolle Quay, Fairview and Hardaway Head.

Reserved permits 

Reserved permits with bays in Castle Quay, Coronation Street, Loverings Court, Lower Pilton, Magdalene Lawn, Mary Magdelene, Oxford Grove, Portland Buildings, Portmarsh Lane & Rolle Quay are only valid for the car park and the space number(s) stated on your account.

Reserved Bay permits permit holders are assigned a specific bay number if an unauthorised vehicle is parked in your bay the parking office must be informed immediately either by calling customer services 01271 388279 or emailing the parking office. We may be able to find suitable alternative space in which you can park.

Please note that Castle Quay Car Park is liable to flooding. It is your responsibility to check the tides and if the weather and tide make the car park unusable you are requested to use Commercial Road Car Park during this period only. Tide times tables are provided to each permit holder and it is the permit holder’s responsibility to check tide times, and whether the car park closed sign is in position.

Ilfracombe Long Stay Car Park Permit 

This permit is valid only in the following car parks: Brookdale (not coach area), Hele, Hillsborough (not coach area), Larkstone Lane, Oxford Grove and Wilder Road and Jubilee Gardens (01 November to 14 March only).

North Devon Rover Non-Refundable This is a season ticket valid in all North Devon Council car parks in Barnstaple (excluding Cattle Market), Ilfracombe (excluding Pier), South Molton, Lynton and Lynmouth (excluding Lower Lyndale), Croyde and Mortehoe.  Maximum 2 weeks per vehicle per year.

4 and 7 day permits Non-Refundable 

This is a season ticket available for 4 or 7 days and is valid in all of the following car parks: 

  • Barnstaple: Bicton Street, Congrams Close, Lower Pilton, Portmarsh Lane, Seven Brethren, Hardaway Head. Bickington, Croyde, Fremington
  • Ilfracombe: Brookdale, Hele, Hillsborough, Larkstone Lane, Oxford Grove
  • Lynton & Lynmouth: Bottom Meadow, Cross Street, Esplanade, Upper Lyndale, Valley of the Rocks, Watersmeet
  • Mortehoe
  • South Molton: Central & Sheep Pen
  • South Molton Residents permit South Molton Central and Sheep Pen.

Refunds 

There are no refunds available on 4 & 7 day (non-refundable) 7 day Rover (non refundable) and 1 monthly Long Stay permits. Refunds will be made for cancelled permits with