Car park permits set to go digital
30 June 2020
Anybody needing a new car park permit will no longer have to display a paper version in their car when a new digital system launches on Thursday 2 July.
North Devon Council (NDC) is launching a new online permit system for all council-run car parks which will make the process of applying for or renewing a permit much easier.
Anyone with an existing residents permit should have already received a letter by post asking them to set up an online account by Tuesday 30 June. All permit holders will be able to use their account to register vehicles, update registration numbers and obtain parking permits online at any time of the day and start to use them immediately.
Online permits will also bring other benefits, such as renewal reminder emails, and the introduction of a new one month-long stay parking permit which allows for more flexibility. The digital system will allow the council’s enforcement team to digitally check if cars have a valid permit without the need to see one on display, which will improve parking administration and enforcement processes. It will also have the environmental benefit of reducing the need to provide paper permits.
Leader of North Devon Council, Councillor David Worden, said: “Moving to a digital permit system will improve the customer experience for residents and tourists. The digital process will allow people to manage the majority of permit services themselves at any time of the day, including applying for permits or changing their vehicle registration details.
“It also means people no longer need to display permits in their vehicles, which could be lost, stolen or damaged, and removes the inconvenience of waiting for a new permit to arrive in the post when applying for a permit for the first time, renewing an existing permit or registering a new vehicle."
NDC permits are only valid in council run car parks, please register for a new account. Devon County Council manage on-street parking permits and more information about these can be found on their website.
The council's customer services team will be on hand to assist people who do not have access to the internet, or who need additional support online by telephoning 01271 388279.
Existing valid paper permits should continue to be displayed until they expire however residents will need to register on the new virtual parking permit system to renew their permit.