North Devon Council services in Tier 2
02 December 2020
Now North Devon is coming out of lockdown and entering Tier 2 restrictions, some North Devon Council services will be back to normal whilst others continue to be affected by Covid-related issues.
Customer services advisors will return to the Amory Centre in South Molton on Tuesdays, Thursdays and Fridays and from next week, they will be at the Ilfracombe Centre on Mondays, Wednesdays and Fridays. Due to staff shortages, Lynton House in Barnstaple will stay closed but in an emergency, customers can speak to the team via an intercom on the front door. Customers can continue to use online self service or call the team on 01271 327711.
Waste and Recycling services continue to be affected and anyone who experiences a missed collection is asked to leave it out for 48 hours, but if it not collected by then, take it back in and put it out on their next scheduled collection day.
The housing team are not seeing any customers face to face and so customers are advised to contact the team on the council's website, by email or by calling 01271 388870.
Funeral services at the North Devon Crematorium continue to be limited to 30 people and the office remains closed to customers who are asked to phone or email firstname.lastname@example.org instead.
The North Devon Leisure Centre and Ilfracombe Pool are re-opening and customers are advised to visit their websites for more information. The theatres are putting on shows throughout December although there are no staff in the box office so customers are advised to visit the Selladoor website for more information on bookings. The Museum of Barnstaple and North Devon will re-open on Thursday, including their tearoom and are looking to increase their opening hours moving forwards - more information is on their website.
Skate parks and the BMX track will be reopening but users are advised to stick rigidly to social distancing guidelines.
With shops re-opening, car park charges will be re-instated from 4-6pm. Customers are still encouraged to pay by card or use RingGo to reduce the risk of spreading the virus.
For businesses continuing to be impacted by the pandemic, a further grants scheme for affected businesses in Tier 2 will be launched. Information will be on the council's website when these are available in addition to the grants that eligible businesses can currently apply for following the national lockdown in November.