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Ref: Response Issued: Information Requested: Response: Exemptions:
6936 03.02.20

Contaminated Land request relating to 8 Princess Street, Barnstaple, EX32 7EU

• Any information regarding past industrial land use(s) at the Site and in the surrounding area

• Information on any pollution incidents/records of contamination at the Site and in the surrounding area

• Whether the site is considered suitable for use, if it has been risk ranked in accordance with their Contaminated Land Strategy under Part 2A of the Environmental Protection Act 1990, what priority it has been assigned and why

 

 

Applicant provided with a map and Contaminated Land Report in Excel format (available upon request)

The Environmental Protection team does not hold any other records regarding potentially contaminated land in this area. It was recommended to the applicant to contact the Environment Agency and Devon County Council regarding any information they may hold in relation to the site or the land in the vicinity

North Devon Council has not yet fully inspected its area to identify sites of contaminated land as required by Part 2A of the Environmental Protection Act 1990. As such, it is not possible to say whether or not this site will be classified under this legislation. At this time, it is considered unlikely that this site would be the subject of inspection under this legislation to the future

enquiries@environment-agency.gov.uk
accesstoinformation-mailbox@devon.gov.uk

None
6938 03.02.20

Procurement of First Aid Training services within the council/ This could be namely 'First Aid at Work', 'Emergency First Aid at Work', 'Paediatric First Aid', 'Emergency Paediatric First Aid', or other related training that distinctly includes the phrase 'First Aid'

1. Was the provision of the above training the subject of a framework or contract process?

2. Could you provide a list of Suppliers who applied for inclusion on each framework/contract and were successful and not successful at the PQQ and ITT stages*

3. Contract values of each framework/contract (and any sub lots), year to date

4. Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?

5. Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed? 

6. Who is the senior officer (outside of procurement) responsible for this contract?

7. Could you advise what the local authority pay for the following training at the council:
'First Aid at Work', 'Emergency First Aid at Work', 'Paediatric First Aid', 'Emergency Paediatric First Aid', or other related training that distinctly includes the phrase 'First Aid'. I understand that this can be paid for on the basis of a per person cost, or a per course cost. Could you please denote which of these is appropriate to the current rate paid

8. How many individuals were trained and how many training courses delivered for the following courses: 'First Aid at Work', 'Emergency First Aid at Work', 'Paediatric First Aid', 'Emergency Paediatric First Aid', or other related training that distinctly includes the phrase 'First Aid'

9. If this training has been the subject of a procurement process can you please provide me with a copy of the successful/winning tender

1. The Council does not have a fixed term contract in place as the HR department procures these services as and when on an ad hoc basis and the cumulative value of these contracts does not require the Council to undertake a tendering process in accordance with its Contract Procedure Rules. However, some of the information sought is published on the Council’s Contracts Register:

hhttps://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=fecf9e7c-e941-ea11-80ff-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21    

2. N/A, see response to 1. Above

3. As 1. Above

4. As 1. Above

5. As 1. Above

6. As 1. Above

7. The 2019 costs for each of the courses provided were as follows and also includes the numbers trained:

Annual First Aid Refresher:

Cost = £75.00

2018/19 = 16 Trained
2019/20 = 11 Trained

First Aid at Work Initial:

Cost = £300.00

2018/19 = One Trained
2019/20 = Zero Trained

First Aid at Work re-qualification:

Cost = £215.00

2018/19 = Three Trained
2019/20 = Three Trained

Emergency First Aid at Work:

Cost = £135.00

2018/19 = One Trained
2019/20 = Two Trained

8. See response to 7. Above

9. N/A, See response to 1. above

Section 21 of Act
6943 07.02.20

1. What was the number of people found to be rough sleeping in the area administered by the council in each of the years from 2010 – 2018?

2. What was the number of people found to be homeless in the area administered by the council in each of the years from 2010 to 2018?

3. What was the number of people found to be homeless in the area administered by the council in each of the years from 2010 to 2018?

4. How much was spent by the council on ‘Housing First’ style schemes aimed at tackling homelessness in each of the years between 2010 and 2018?

1. 2010 - 2015 = This information is not recorded

2016 = Data only captured as of 25.11.16 - 12 Rough Sleepers were physically located whilst rough sleeping by the Council's Outreach team

2017 = 85 Rough Sleepers were physically located whilst rough sleeping by the Council's Outreach team

2018 = 79 Rough Sleepers were physically located whilst rough sleeping by the Council's Outreach team

2019 = 88 Rough Sleepers were physically located whilst rough sleeping by the Council's Outreach team

2. 2010 - 31.03.2018 = This information is no longer held due to changes in IT systems

01.04.2018 - 31.03.2019 = 1,790 approaches to Housing Options. Of these approaches;

- 457 passed into the relief carriage of HRA

- 139 went into main duty

3. Council spend is published in dataset format via the following link: https://www.northdevon.gov.uk/open-data/?ID=A4602931-8B01-4026-A1F9-60FFA952F74F&DS=4005. This dataset is updated annually, with the next update due in September 2020

The Council also spent £10,000 in 2018/19 for Young Person Support Accommodation in addition to the prevention budget

4. 2010 - 2017 = £0
2018 = £22,050 was spent utilising Government grants

None
6944 04.02.20

1. Most recent job description for Tree or Arboriculture Officer or equivalent, with date written

2. An organogram of the Planning department which shows the officer referred to in 1. In context

Applicant provided with the requested information (available upon request), within some personal data redacted from the organogram relating to non-managerial/junior members of the Planning department Section 40 of Act
6945 10.02.20

• How many complaints the council has received for ‘nuisance smells/odours’ as covered by the Environmental Protection Act 1990 dating back to 2015 and separated by year if held
• The name of street/town name where the complaint relates to
• The nature of what was complained about. (Eg. agriculture, sewage, commercial food preparation, etc.)
• The outcome of each complaint was

Applicant provided with the requested information in both Excel and Word format, which is available upon request  None
6957 13.02.20

The number of noise complaints received in the area the local authority covers, and also what these complaints are in relation to, for example, dogs barking at night, or unsociable behaviour etc. The time period both these elements need to cover is: 1st January 2018 to 31st December 2019

Car Alarms = 7
Vehicle Refrigeration = 1
Street Buskers = 1
Non Domestic Animals = 3
Street = 18
Traffic = 4
Aircraft = 1
Domestic = 38
Entertainment = 36
Heavy Industry = 2
Construction = 35
Light Industry = 8
Agricultural = 7
Retail = 1
Catering = 7
Other Commercial = 72
Leisure = 7
Commercial Alarms = 2
Roadworks = 1
DIY Domestic = 14
Neighbours = 98
Parties – Domestic = 12
Music – Domestic = 84
House Alarms = 6
Barking Dogs = 201
TOTAL = 666

None
6958 03.02.20

The following contract information with regards to the organisation’s telephone system maintenance contract (VOIP or PBX, other) for hardware and Software maintenance and support:

1. Contract Type: Maintenance, Managed, Shared 
2. Existing Supplier: If there is more than one supplier please split each contract up individually
3. Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider
4. Hardware Brand: The primary hardware brand of the organisation’s telephone system
5. Number of telephone users
6. Contract Duration: please include any extension periods
7. Contract Expiry Date: Please provide me with the day/month/year
8. Contract Review Date: Please provide me with the day/month/year

9. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. Eg. Contact Centre, Communication Manager
10. Telephone System Type: PBX, VOIP, Lync etc
11. Contract Description: Please provide me with a brief description of the overall service provided under this contract
12. Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes
13. Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address

If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider

If the contract is a managed service or is a contract that provides more than just telephone maintenance please can you send me all of the information specified above including the person from with the organisation responsible for that particular contract

If the maintenance for telephone systems is maintained in-house please can you provide me with:

1. Number of telephone Users
2. Hardware Brand: The primary hardware brand of the organisation’s telephone system
3. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. Eg. Contact Centre, Communication Manager
4. Contact Detail: Of the person from with the organisation responsible for telephone
maintenance full Contact details including full name, job title, direct contact number and direct email address

Also if the contract is due to expire please provide me with the likely outcome of the expiring contract.
If this is a new contract or a new supplier please can you provide me with a short list of suppliers that bid on this service/support contract?

1. Hosted
2. GCI
3. £60,000 per annum, previously £36,000 per annum
4. Skype for Business and Enghouse Contact Centre
5. 333
6. Five years
7. January 2025
8. January 2024
9. Skype for Business – Enghouse Contact Centre
10. Skype for Business – hosted
11. Deployment in GCIs data centres
12. Direct award through the CCS framework – RM1045
13. Nina Lake, Business Information Systems Manager, ICT, 01271 388232, nina.lake@northdevon.gov.uk

Telephone system at North Devon Crematorium

1. Maintenance
2. Ubiquitous Communications Ltd
3. £848.48 per annum
4. Ericsson-LG
5. Six
6. Five years
7. 03.08.2022
8. 01.04.2020
9. Answerphone, call recording
10. VOIP
11. Basic 6 phone office Telephone system with answerphone and call recording capability
12. On quotation as below threshold
13. Mark Drummond, Crematorium Manager, 01271 345431, mark.drummond@northdevon.gov.uk

None
6959 11.02.20

1. Is the Council aware of Historic England’s Heritage Champion Initiative?

2. Does the local authority currently have an appointed Heritage Champion and if so, when were they appointed?

3. Does the Council have the name and contact details of the Heritage Champion?

4. If the Council does not have a Heritage Champion, does it have any plans to appoint such a person

1. Yes
2. No
3. Not Applicable
4. There are no current plans

None
6960 07.02.20

For the years 2017, 2018 and 2019:

1. How many retrospective planning applications for the following ANPR instalments in carparks did you receive for:

a. Number of applications for ANPR Cameras

b. Number of applications for pole mounted signs and wall mounted signs for ANPR cameras

2. How many retrospective planning applications for ANPR cameras in carparks were approved and declined:

a. Total number approved for ANPR cameras

b. Total number declined for ANPR cameras
c. Total number approved for mounted poll and wall signs for ANPR

d. Total number declined for mounted poll and wall signs for ANPR

3. How many planning enforcement notices for mounted poll and wall signs for ANPR in carparks were issued:

a. Enforcement notices
b. Stop notices
c. Breach of condition notices
d. Planning enforcement orders

4. How many planning enforcement notices for mounted poll and wall signs for ANPR in carparks were issued:

a. Enforcement notices
b. Stop notices
c. Breach of condition notices
d. Planning enforcement orders

1.a) 2017 = One (63508)
       2018 = One (64674)
       2019 = None

b) 2017 = None
    2018 = None
    2019 = None

2.a) 2017 = One (63508)
       2018 = None
       2019 = One (64674)

    b) 2017 = None
        2018 = None
        2019 = None

    c) 2017 = None
        2018 = None
        2019 = None

   d) 2017 = None
       2018 = None
       2019 = None

3. a) 2017 = None
        2018 = None
        2019 = None

    b) 2017 = None
        2018 = None
        2019 = None

    c) 2017 = None
        2018 = None
        2019 = None

    d) 2017 = None
        2018 = None
        2019 = None

4. a) 2017 = None
        2018 = None
        2019 = None

     b) 2017 = None
         2018 = None
         2019 = None

      c) 2017 = None
          2018 = None
          2019 = None

      d) 2017 = None
          2018 = None
          2019 = None 

 
6961 05.02.20

1. A yearly breakdown from 1st January 2015 to 31st December 2019 of the number of additional sites built for Gypsies and travellers in your area

2. Does your authority have a Gypsy and Traveller Accommodation Need Assessment for new pitches?

3. What is the need identified by your authority’s Gypsy and Traveller Accommodation Need Assessment for new pitches, and what period does this GTANA cover?

4. How many sites have been identified by your authority for its up to date 5 year ‘supply of specific deliverable sites’?

5. A yearly breakdown from 1st January 2015 to 31st December 2019 of many times you have obtained injunctions preventing unauthorised camping

1.2015 = Zero
   2016 = One
   2017 = Zero
   2018 = Zero
   2019 = Zero

2.Yes, applicant supplied with a copy in PDF format, which is available upon request

3. Six additional permanent pitches 2014 – 2034 (see page 148 of the assessment as provided in response to Q2)

4. 2015 = Zero
   2016 = Zero
   2017 = Zero
   2018 = Zero
   2019 = Zero

5. 2015 = Zero
   2016 = Zero
   2017 = Zero
   2018 = Zero
   2019 = Zero

None
6963 11.02.20

1. Does the Council use physical fax machines?

2. If yes, how many fax machines does it have?

3. Does the Council have an on premise fax infrastructure (no physical fax machines, but a fax server hosted by the Council)?

4. How many faxes does the Council receive each year?

5. How many faxes does the Council send each year?

6. How much does faxing cost the Council each year?

1. No
2. Not Applicable
3. No
4. None
5. None6. £0

None
6969 11.02.20

A copy of the Business Plan and Agricultural Appraisal submitted as part of Planning Application 70969 which is not published on the Planning Tracker

The Council considers that the information is exempt from disclosure under Regulation 12(5)(e) where the disclosure would adversely affect the confidentially of commercial information where such confidentiality is provided by law to protect a legitimate economic interest. The Council believes that to release the information would be prejudicial to the commercial and economic interests of the planning application applicant, who provided the information via their agent, to the Council in confidence, for the purpose of the Planning unit to be able to make a decision regarding the planning application

Regulation 12 5 (e)
6971 20.02.20

Regarding N A T S Ltd, Burrington Radar Station, Umberleigh, EX37 9LQ:

1.Whether any conditions were placed on the original planning consent with regards to site investigation/remediation. Evidence that these conditions were discharged will also need to be obtained

2. That the Council is aware of the past use of the area and have not identified the study site or any surrounding sites as 'Contaminated Land' (as defined under Part 2A of EPA 1990), or are not considering any further action against the study site or any surrounding sites (either informally or formally), under this legislation. If the Local Authority are considering further action it may be prudent to establish the level of priority assigned to this site

1. The Planning unit have checked the planning history for the site and confirm that they do not hold any records for when the RADAR site was originally constructed/provided (as it may pre-date the time when their records began), however they have found two applications for the erection of a roof over the main building (592 and 4630) and the following which may also be of interest:

31365 – Alterations to radar tower and equipment including building alterations with installation of generator and external fuel tank – Approved 07.11.2001

33593 – Erection of replacement radar tower and radome together with alterations to existing buildings and radar tower plus installation of generator and external fuel tank (amended plans) – Approved 30.10.2002

Applicant provided with the decision notices for the above applications (available upon request in PDF format), however the team highlight the conditions on both and the Note to Applicant on the Notice for 33593. They also confirm that they hold no record that the applicant complied with the conditions or that they acted upon the advice

2.Applicant provided with mad in PDF and QGIS contaminated land report Excel spreadsheet, both available upon request

This Environmental Protection team does not hold any other records regarding potentially contaminated land in this area. It is recommend that the applicant also contact the Environment Agency and Devon County Council regarding any information they may hold in relation to the site or the land in the vicinity

North Devon Council has not yet fully inspected its area to identify sites of contaminated land as required by Part 2A of the Environmental Protection Act 1990. As such, it is not possible to say whether or not this site will be classified under this legislation. At this time, it is considered unlikely that this site would be the subject of inspection under this legislation to the future

 

N
6974 12.02.20

1. The number of applications made by Sage Housing to acquire Section 106 affordable housing units in each calendar year of 2017, 2018, 2019 and 2020

1. 2017 = Zero
    2018 = Zero
    2019 = Zero
    2020 up to 24.01.20 = Zero

None
6975 26.02.20

1. How many statutory nuisance complaints did the council receive for noise for the following reasons in 2017, 2018 and 2019?

Animals (eg. barking dogs)
Car alarms
Construction site noise
Mechanical noise (eg. DIY or washing machines)
Busker noise
Intruder alarms
Amplified music, parties or musical instruments
Commercial premises
Pubs and clubs
Fireworks
Leisure activities (eg. clay pigeon shooting)
Factories and noisy deliveries
Ice cream vans
Agricultural noise (eg. bird scarers)
Other cause not listed above

2. How many resulting noise abatement orders did the council issue in 2017, 2018 and 2019?

3. How many fines were issued for broken noise abatement orders in the requested years?

4. What was the total value of these fines?

5. If recorded, what was the highest decibel recorded during a noise nuisance complaint investigation by the council in 2019? (Either recorded using the Noise App or through the council’s own investigation)

• Decibel level recorded using Noise App
• Decibel level recorded by council investigation

1.The Environmental Protection team does not record the information as per the breakdown as outlined in the request, therefore they have supplied the following as the individual task codes that noise complaints received are recorded against for the requested years:

2017:

Car Alarms = 3
Vehicle Refrigeration = 0
Street Buskers = 0
Loudspeaker Mobile = 2
Non Domestic Animal = 4
Street = 3
Traffic = 2
Aircraft = 0
Domestic = 11
Entertainment = 9
Heavy Industrial = 3
Construction = 25
Light Industrial = 2
Agricultural = 3
Retail = 0
Catering = 2
Other Commercial = 42
Leisure = 8
Commercial Alarms = 1
Roadworks = 0
DIY Domestic = 1
Neighbours = 43
Parties Domestic = 7
Music Domestic = 28
House Alarms = 1
Dog Barking = 72

Total 272

2018:

Car Alarms = 2
Vehicle Refrigeration = 0
Street Buskers = 0
Loudspeaker Mobile = 0
Non Domestic Animal = 2
Street = 13
Traffic = 3
Aircraft = 0
Domestic = 17
Entertainment = 20
Heavy Industrial = 2
Construction = 21
Light Industrial = 3
Agricultural = 3
Retail = 0
Catering = 1
Other Commercial = 42
Leisure = 3
Commercial Alarms = 0
Roadworks = 0
DIY Domestic = 8
Neighbours = 52
Parties Domestic = 6
Music Domestic = 40
House Alarms = 4
Dog Barking = 101

Total 343

2019:

Car Alarms = 5
Vehicle Refrigeration = 1
Street Buskers = 1
Loudspeaker Mobile = 0
Non Domestic Animal = 1
Street = 5
Traffic = 1
Aircraft = 1
Domestic = 21
Entertainment = 16
Heavy Industrial = 0
Construction = 14
Light Industrial = 5
Agricultural = 4
Retail = 1
Catering = 6
Other Commercial = 30
Leisure = 4
Commercial Alarms = 2
Roadworks = 1
DIY Domestic = 6
Neighbours = 46
Parties Domestic = 6
Music Domestic = 44
House Alarms = 2
Dog Barking = 100

Total 323

2. 2017 = 2
2018 = 2
2019 = 1

3. and 4. 2017 = Zero
2018 = Zero
2019 = Zero

5.The only way this part of the request could be answered would require an officer to manually go through all 938 individual files for the above matters in order to identify, locate, retrieve and collate the information, which they estimate would require approximately 10 minutes per file. In total, this exercise would take approximately 156 hours to complete and therefore exceeds the 18 hour cost limit as set under Section 12 of the Act

Section 12 of Act
6980 17.02.20

Disabled Facilities Grants (DFGs) – 2015/16, 2016/17, 2017/18, 2018/19

Information provided in Excel format, which is available upon request

None
6981 07.02.20 CON29 information relating to a property in EX31 3TW Applicant provided with the information, where held and also directed to the Council’s website for some of the information None
6982 19.02.20

In 2013, planning legislation was changed to allow conversion of office premises to residential use under permitted development rights without seeking planning permission. This was provided for under the Town and Country Planning (General Permitted Development) (Amendment) (England) Order 2013: A temporary permitted development right for change of use from offices (Class B1(a)) to residential (Class C3)

A list of all properties (and the names of the developers/company owners) in the council’s area which have been granted permission to convert office space to residential use since the introduction of this legislation

Please also provide an annual breakdown, since 2013/14, of money paid by the council to the owners of said properties (or properties of this type in other areas) for the housing, temporary or otherwise, of residents

Where possible, please stipulate the nightly rate charged by the companies providing housing and the number and age of occupants (or merely a breakdown of the occupants into adults and minors)

For example:

2014/15: The council paid Company A, providing temporary accommodation in a property converted from office space to residential under the aforementioned government Act, £XXX over the financial year to house X number of residents. X number of residents were adults, Y were minors. Company A charged a fee of £X per night/per occupant/residential unit

2014/15: The council paid Company B...£XXX to house X number of residents...in a property outside of the council’s catchment area

Approved Developments under Permitted Development Rights – Prior Approval Class O:

2013 = No records
2014 = No records
2015 = No records
2016 = 3 Bear Street, Barnstaple EX32 7BU (Planning application 60578), 3 Bear Street, Barnstaple EX32 7BU (Planning application 61881)
2017 = 1st, 2nd and 3rd Floor, Regent House, Queen Street, Barnstaple EX32 8RR (Planning application 62862), Regent House, Queen Street, Barnstaple EX32 8RR (64114)
2018 = No records
2019 = Ground Floor, Regent House, Queen Street, Barnstaple EX32 8RR (Planning Application 66467)
2020 to date = No records

Applicant advised that the Planning unit does not hold records of the developers/company owners of properties that are the subject of Prior Approval Class O applications. The application details are available to view via the Planning Tracker on the website using the reference numbers quoted

None

6986 17.02.20 1. Can you please detail how your Council trains or provides guidance to all staff who undertake photography or filming activity?]
2. Do you have a policy or procedure for the taking of photographs or filming activity at events?
3. How do you manage consent at Councils functions or events? Please supply a copy of any policies or procedure pertaining to same
4. Do you place notices or posters at events to give warning to attendees that photographs will be taken? If yes, please include a copy of the announcement, sign, advertisement or poster. If no, what is your procedure?
5. Do you have a ‘Planning an event’ checklist or procedure for staff? If yes, please supply a copy
6. If applicable, do you give notice on the event invitations that photographs will be taken? If yes, please include a copy
7. Do you have a media consent form? If yes, please enclose a copy
8. How do you manage consent for underage attendees?
9. How do you manage consent kids photos taken in your library service?
10. How do you manage consent for photos taken for official use (used in publications, plans, reports, etc.)
11. Has your Council made any recommendations or reports to management concerning the taking of pictures or filming within your organisation? If so, please supply me with a copy

1. Our Communications Team has Photo and Video Consent Guidelines which they follow when taking photos or videos and advise other colleagues from this when approached – copy of guidelines provided (available upon request)

All staff undertake data protection training to understand what constitutes personal data and how to process personal data compliantly. In addition each distinct unit within the Council has a Data Protection Lead who runs through what personal data is held, why it is held, how it is used and for how long it is stored with any new member of staff within the first week or so of their employment

2. Contained in Photo and Video Consent Guidelines

3. As above

4. Communications display posters at events they are organising but these are amended depending the event – see example from the General Election count 2019 provided (available upon request)

5. This is contained in the Photo and Video Consent Guidelines, there is a specific Privacy Checklist (Appendix 3) which should be used

6. Generally the Council asks for photo consent in advance (eg. with schools for group shots) when it holds events and specifies where use the photos will be used. This is based on our consent forms included with this response

7. The Council has a consent for adults, copy supplied (available upon request)

8. The Council has a separate consent form for children, copy supplied (available upon request)

9. Applicant directed to Devon County Council for this information: accesstoinformation-mailbox@devon.gov.uk

10. As detailed in our photo consent guidelines – supplied. Often consent would be an inappropriate lawful basis to rely on if photos have been taken for official use and so legitimate interests (or, where relevant, processing being necessary to comply with law or in pursuance of the Council’s public task based on law) would be considered instead

11. Only in the context of the Council’s wider Data Protection Policy which relates to the appropriate handling of personal data generally and so encompasses the taking of photographs and videos: 

 https://www.northdevon.gov.uk/council/strategies-plans-and-policies/finance-and-it-policies/data-protection-policy/ 

None
6989 04.02.20

A copy of the Council’s policy for Council Tax Section 13A Discretionary Discount application process

This gives Local Authorities power to reduce or dismiss Council Tax bills at their discretion

The Council’s Revenues team does not hold a written policy for the Council Tax Section 13A Discretionary Discount application process None
6991 28.02.20

1. What is the council’s set budget for expenditure on sport and leisure facilities for the following two years:
- 2012 (so the 2011/2012 budget)
- 2020 (so the 2019/2020 budget)

2. I would also like to know how many of the following facilities were owned/operated by the council for the above two years (so January 2012 and January 2020) please:
Public swimming pools. Also, how many of these pools are Olympic-sized? (2012 and 2020)
Public athletics tracks (2012 and 2020)
Public cycling tracks/velodromes (2012 and 2020)
Public playing fields / football rugby pitches does the council own/operate (2012 and 2020). This does not need to be broken down by size etc

1. 2011/12:

South Molton Swimming Pool = 32,750
Park School Sports Hall and AWP = 45,150
Athletics Track = 9,630
Leisure Contract = 362,180
Sports Rate Relief – General = 7,120
Tarka Tennis Centre = 130,850
Clocks = 1,810
Life Saving = 1,770
Sports Development = 68,670
Supersport Courses = 8,500
Sports Administration - -490
Leisure Centre Provision = Zero
Big Lottery Fund Grant = -850

Total = 667,090

2019/20:

South Molton Swimming Pool = Zero
Park School Sports Hall and AWP = Zero
Athletics Track = 4,220
Leisure Contract = 530,371
Sports Rate Relief – General = Zero
Tarka Tennis Centre = 164,630
Clocks = Zero
Life Saving = 220
Sports Development = 53,688
Supersport Courses = 270
Sports Administration = -268
Leisure Centre Provision = 33,810
Big Lottery Fund Grant = Zero

Total = 786,941

2. Public swimming pools = Two (neither are Olympic sized)

None
6992 03.02.20

What are the fees charged by the local authority when seeking a liability order for council tax and business rates arrears? If there are different fees for different elements of this process please provide all of them. Please provide the amounts for:

a) 2020/21
b) 2019/20

For both 2019/20 and 2020/21, the cost of issue of a summons is £45.00 and the liability order is a further £20.00 - £65.00 in total None
6993 03.02.20

1. How many people have their housing benefit paid directly to their landlord? In last year?

2. What is the Council criteria for having the housing benefit element paid directly to a landlord? eg. private tenant

1. 2,742

2. The Housing element term is use within Universal Credit. For Housing Benefit, if the customer asks the Council to pay their landlord. If the customer is in more than eight weeks in arrears with their rent and the landlord has informed the Council

None
6996 20.02.20

 

Follow on from FOI 6752 answered in October 2019:
If the Council has received any further screening opinions for Solar Farms requests since the Council responded to the applicant’s previous request, 22 October 2019 and if so, copies of any such screening opinions

The Council has not received any further screening opinions for Solar Farms since 22 October 2019

None
6997 04.02.20

1. What software do you use for Environmental Crime Enforcement (Issue and processing of fixed penalty notices)?

2. When does the current contract with the software supplier end?

All Environmental Fixed Penalty Notices are processed through the main Environmental Health and Housing Services case management system, details of which (including the name of the software and contract expiry date) can be found via the following link from our Contracts Register:

https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=0aba5ded-0fe8-e811-80ef-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21 

None
6998 04.02.20

1. Which department is responsible for enforcing against Littering?

2. Do you use a private company to enforce against Littering?

3. If you answered yes to question 2, could you confirm the name of the private company?

4. if you answered yes to question 2, could you confirm the contract end date?

5. If you answered yes to question 2, could you provide me with a copy of the contract?

6. What is the full price of a Littering Fixed Penalty Notice (FPN)?

7. Do you have a discounted price for a littering FPN and if yes, how long is the discounted period? eg. The FPN will be discounted to £50 if paid within 10 days

8. How many FPNs did you issue for littering in 2019?

9. How many FPNs issued for Littering in 2019 were paid?

10. How many FPNs issued for Littering in 2019 were prosecuted for failing to pay the FPN?

11. Could you confirm which department is responsible for enforcing against Dog Fouling?

12. Do you use a private company to enforce against Dog Fouling?

13. If you answered yes to question 11, could you confirm the name of the private company?

14. What is the legislation you enforce Dog Fouking under? eg. Dog Control Order, fouling of land act or PSPO etc.

15. How many FPNs did you issue for Dog Fouling in 2019?

16. How many FPNs issued for Dog Fouling in 2019 were paid?

17. How many FPNs issued for Dog Fouling in 2019 were prosecuted for failing to pay the FPN?

18. Do you enforce against any other Dog Control Orders or PSPO’s that are dog related?

19. What is the full price of a Dog Fouling FPN?

20. Do you have a discounted price for a Dog Fouling FPN and if yes, how long is the discounted period? eg. The FPN will be discounted to £50 if paid within 10 days

1. Environmental Health and Housing

2. No

3. N/A

4. N/A

5. N/A

6. £100

7. Discounted to £80 if paid in seven days

8. In accordance with Section 22 of the Act, this information is currently being prepared for future publication in dataset format on the Council's website:
https://www.northdevon.gov.uk/open-data/?ID=B51726BB-93ED-47AD-80F1-3E4AB3A25D63&DS=4005

From the link above you will be able to see the previous year's data.

9. This will be covered by the dataset as referred to in response to 8 above

10. In accordance with Section 21 of the Act, details of prosecutions are published in a separate dataset on the Council's website:
https://www.northdevon.gov.uk/open-data/?ID=0437E375-8836-45E5-BAB8-A11E6739B321&DS=4005 and which is updated on a quarterly basis

11. Environmental Health and Housing

12. No

13. N/A

14. In accordance with Section 21 of the Act, this information can be found within datasets previously published for 2018, 2017 etc. via the following link:
https://www.northdevon.gov.uk/open-data/?ID=6D869870-EF56-455D-8985-3B36CA7B9D34&DS=4005

15. This will be covered by the dataset as referred to in response to 8 above

16. As 15. above

17. As 10. above

18. In accordance with Section 21 of the Act, please refer to the following page on the Council's website, which lists all of the Orders/PSPOs that it enforces:
https://www.northdevon.gov.uk/business/north-devon-legal-services/public-space-protection-orders-pspos/

19. £75

20. Discounted to £60 if paid in seven days

Sections 21 and 22 of Act
6999 28.02.20

1. Over the past 5 years (up to and including 2018/ 2019), please can you tell me your budget for ensuring your information is accessible to all residents ie. those with visual impairment, dyslexia, print impairment?

2. Over the past 5 years (up to and including 2018/ 2019), please can you tell me your spend for ensuring your information is accessible to all residents, ie. those with visual impairment, dyslexia, print impairment?

3. Do you offer information to your residents in accessible formats such as Large Format Print?

4. Do you offer information to your residents in accessible formats such as Accessible PDFs?

5. Do you offer information to your residents in accessible formats such as Braille?

6. How many requests do you get per month for information in accessible formats such as Large Format Print?

7. How many requests do you get per month for information in accessible formats such as Accessible PDFs?

8. How many requests do you get per month for information in accessible formats such as Braille?

9. Which is the most popular accessible format for information requests?

10. What is the department and job title for the person responsible for organising and sourcing accessible materials for these requests?

11. Do you produce these accessible materials internally?

12. If you don’t produce this information internally, who do you outsource these requests to and what do they charge you?

1. The Council does not have a budget either centrally or broken down by Service/Department for ensuring information is accessible to all residents

2. For the requested period, the Council has not spent any money.

3. Yes, if requested from the Council

4. Yes, if requested from the Council

5. Yes, if requested from the Council

6. This information is not recorded centrally, no Service or department throughout the Council has any record of receiving any such requests over the past five years and including 2018/19

7. This information is not recorded centrally, no Service or department throughout the Council has any record of receiving any such requests over the past five years and including 2018/19

8. This information is not recorded centrally, no Service or department throughout the Council has any record of receiving any such requests over the past five years and including 2018/19

9. This information is not recorded centrally, no Service or department throughout the Council has any record of receiving any such requests over the past five years and including 2018/19

10. The Council does not have one department responsible for this centrally; every Service area and the departments/teams within those Services are responsible for organising and sourcing accessible materials when requested

11. The Council would produce alternative formats of information internally as far as it is able to, with the exception of braille and language translation which would, if requested, need to be externally sourced

12. Over the past five years and including 2018/19 the Council has not recorded any requests for information in alternative formats (Braille or language translation) that would require the Council to contact an external company; therefore the Council does not hold any details of this or any associated charge rates

None
7000 14.02.20 CON29 information relating to a property in EX37 9HF

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

None
7004 27.02.20 Q1. Have you published the Local Offer for Care Leavers in accordance with Section 2 of the Social Work Act 2017?
Q2. Have you exempted Care Leavers from Council Tax?
Q3. Do care Leavers get free access to Leisure facilities as part of the Local Offer?
Q4. If Care Leavers get free access to Leisure Facilities can they take a friend free?
Q5. Have you ring-fenced any apprentices for Care Leavers?
Q6. If you have ring-fenced apprentices for Care Leavers, how many per year?
Q7. How many apprentices does the local authority provide each year?
Q8. How many employees does your Local Authority employ? (this can be rounded up to save time)
Q9. Please send us an electronic version of the published version of your local offer in accordance with Section 2 of the Social Work Act 2017
Q10. Please provide a website/url link to you published version of your Local Offer for Care Leavers in accordance with Section 2 of the Social Care Act 2017
Q11. Please provide your political leader contact details who is closest relevant in the corporate parenting capacity?
Q11a Please provide the EMAIL ADDRESS of your political leader contact details who is closest relevant in the corporate parenting capacity?
Q12. Please provide the officer lead responsible for Leaving Care/Care Leaver Offer
Q12a Please provide the EMAIL ADDRESS of the officer lead responsible for Leaving Care/Care Leaver

Q1. No

Q2. No

Q3. No

Q4. No

Q5. No

Q6. N/A

Q7. This varies. On an as and when required to meet the business needs

Q8. 423

Q9. N/A

Q10. N/A

Q11. The Council’s Lead Member for Housing contact details are published on the Council’s website via the following link: https://democracy.northdevon.gov.uk/mgUserInfo.aspx?UID=739

Q11a Please see link provided in response to 11 above

Q12. The Council does not currently have a lead officer

Q12a N/A

Further to the response above, North Devon Council are in discussion with other member Authorities of Devon and Cornwall Partnership in the development of a Care Leaver protocol, this will be produced in conjunction with Social Services

Each authority will consider any local issues and ensure these are highlighted in the individual protocol. Once a satisfactory protocol has been developed this will be published on each Authority’s web site

None
7005 28.02.20

1. Whether the council uses Houses in Multiple Occupation (HMO)s as accommodation for

a) 16-18 year olds in the care of the local authority and
b) care leavers aged 18 plus

2. The names of all semi-independent housing providers and licensed HMOs as accommodation for 16-18 year olds in the care of the local authority, or for care leavers

3. The number of times in the last five years an HMO has been used to house
a) a 16-18 year old in the care of the local authority and b) a care leaver aged 18 plus

4.A copy of any internal reports, assessments or risk analyses relating to the use of HMOs to house looked-after children

Applicant direct to Devon County Council for this information: accesstoinformation-mailbox@devon.gov.uk

None
7006 14.02.20 CON29 information relating to a property in EX36 3FL

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

None
7007 25.02.20 Animal Boarding Establishments in North Devon

Information provided to the applicant in Excel (available upon request) with some personal data redacted/withheld

Section 40 of Act
7008 12.02.20

Occupancy data and/or Ticket Sale data on a monthly basis for the following car parks in Ilfracombe over the most recent 12 months;

• Jubilee Gardens car park
• Jubilee Gardens Museum car park
• Oxford Grove car park
• Brookdale car park
• Wilder Road car park
• Cove car park

Information provided to the applicant in Excel format, broken down by Pay and Display and RingGo data held, available upon request

None
7009 10.02.20 In Excel, addresses and rateable values of Commercial properties that are within the District Council up to a rateable value of £15,000 who are eligible for, but not currently receiving small business rate relief; and the names of the owners of those properties referred to

Applicant directed to the Council’s Business Rates datasets which are published on a quarterly basis ((each April, July, October, January):

http://www.northdevon.gov.uk/council/key-statistics-and-data/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005

Applicant advised to select the dataset ‘All NDR Properties Occupied and Empty as at 01.01.20’, they will be able to filter this dataset accordingly to identify all properties not in receipt in SBRR and then filter by the Rateable Value up to £15,000. The dataset does not indicate whether those businesses are eligible for SBRR, only that they were not in receipt of it as at 1 January 2020

With regard to the names of the owners of the properties, the Revenues team does record the names and owners of the properties, only the company or individual that is responsible for payment of the business rates for that premises. Names of individual ratepayers are redacted from the datasets under Section 40 of the Act (Personal Data)

Sections 16, 21, 22 and 40 of Act
7010 12.02.20 Redacted copies of letters of complaint received by Planning Enforcement regarding activity of Military Turbine Helicopters at Eaglescott Airfield, Burrington

Information provided to the applicant with all personal information redacted

Section 40 of Act
7011 20.02.20

For each of the calendar years 2017, 2018 and 2019:

1. The total number of complaints logged regarding a neighbour’s high hedges, trees or plants under Part 8 of the Anti-social Behaviour Act 2003

2. The number of complaints that were settled / resolved regarding a neighbour’s hedges, trees or plants

3. The number of complaints that were rejected because the complainant had not followed the Government’s ‘over the garden hedge’ guidance

4. How much income was generated from payments related to handling disputes related to high hedges, trees or plants in the following time periods

5. The fines or instances where the council has to complete remedial work where a remedial notice was not acted upon

1. 2017 = 0
   2018 = 0
   2019 = 0

2. 2017 = 0
   2018 = 0
   2019 = 0

3. 2017 = 0
   2018 = 0
   2019 = 0

4. 2017 = 0
   2018 = 0
   2019 = 0

5. 2017 = 0
   2018 = 0
   2019 = 0

None
7012 10.02.20

1. The number of planning applications you have received for the following ANPR instalments over the past three years

- Number of applications for ANPR Cameras
- Number of applications for pole mounted signs and wall mounted signs for ANPR cameras

2. Of this number, please state the total number of applications for ANPR instalments that were declined over the same timeframe:

- Number of applications for ANPR Cameras
- Number of applications for pole mounted signs and wall mounted signs for ANPR cameras

1.a) 2017 = 1 (63508)
       2018 = 1 (64674)
       2019 = 1 (66525)

b) 2017 = None found
    2018 = None found
    2019 = None found

2.a) 2017 = Zero
       2018 = Zero
       2019 = Zero

b) 2017 = None found
    2018 = None found
    2019 = None found

None
7013 12.02.20

1. Has the Council passed a motion mandating the council area to go net-zero carbon by a given target date?

2. If the answer to 1) is ‘yes’, what is the target date?

3. If the answer to 1) is ‘yes’, has the council produced an action plan of how to get the area to net zero carbon by the target date? Please provide a link to the plan if it is publicly available

1. No, North Devon Council has not passed a motion for the Council area

2. N/A

3. N/A

None
7014 25.02.20

1. Current printing and photocopier contract details?
a. Photocopiers/MFD?s
b. Printers
c. Print room / reprographics

2. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

3. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

4. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

5. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

6. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

7. Details on how these were procured. ie. By Framework
a. Procurement method
b. If Framework, please state which one

8. Do you have any print management software? If so, which
software?

9. Do they supply you with any scanning software (additional to the
software native to the device)?

10. What Document Management solution/s do you currently use within
your organization?

11. What PDF software do you pay for? And how many licenses do you
pay for (an average per annum would be a good number here please)?

1 through 3 for a) and b) this is published on the Contract Register for the Council:
https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=ba63a591-4970-e711-80e3-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21

1 through 3 for c) this is provided in-house by the Council

4. a) 24 MFD's
    b) Five (One plotter, one Black and White Laser, and three card printers)
c) Four (One envelope printer, one plotter, one wide format printer, one photocopier)

5. Figures from 1 April 2018 - 31 March 2019:
a) 2,121,547 Printed Pages, 199,053 Copy Pages
b) 2,456 printed pages
c) Estimated 444,400 printed pages, copier pages for Print Room Main Device Estimated 400,909

6 a) and b) this is published on the Contract Register as per the link provided above
c) N/A

7 a) and b) this is published on the Contract Register as per the link provided above
c) N/A

8. Papercut

9. No

10. Comino, only used in Revenues and Benefits department

11. Adobe Acrobat 2017 Standard -31 Licences, £40 per year per User average, Adobe Acrobat 2017 Professional - 22 Licences, £60 per year per User average. Bought outright with a support date until 2022

None
7015 27.02.20

1. How many non-statutory public consultations did your council run in the following calendar years:

a. 2015
b. 2016
c. 2017
d. 2018
e. 2019

2. How many non-statutory public meetings did your council host in the following calendar years:

a. 2015
b. 2016
c. 2017
d. 2018
e. 2019

1. a) 2015 = 8
   b) 2016 = 8
   c) 2017 = 12
   d) 2018 = 12
   e) 2019 = 17

2. a) 2015 = 34
   b) 2016 = 31
   c) 2017 = 29
   d) 2018 = 35
   e) 2019 = 37

None
7016 21.02.20

CON29 information relating to a property in EX39 4JB

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

None
7019 13.02.20 A list of all public screening events that the council is planning for Euro 2020 games The Council’s Town Centre Management department confirms that the Council is not planning to hold any public screening events for the Euro 2020 games None
7020 25.02.20

1. How many electric vehicle charging points have the council installed in the local authority? (split slow/medium/fast)

2. How many do you plan to install over the next year? (split slow/medium/fast)

3. How much has currently been budgeted for electric vehicle infrastructure?

4. Are you receiving funding/grants for electric vehicle infrastructure from central government?

5. Are you paying for the capital expenditure of the electric vehicle infrastructure EV points or is it are they being installed for free as part of a profit share/rental model?

6. If you have paid for the capital expenditure, are you generating a profit?

7. Do you think the LA is sufficiently prepared with electric vehicle infrastructure for the anticipated increase in demand for electric vehicles?

8. Are you able to provide any usage data for the chargepoints installed?

1. Zero
2. Three
3. £12,000
4. No
5. Undecided at this time
6. N/A
7. No
8. N/A
None
7021 21.02.20

CON29 information relating to a property in EX31 1GW

Applicant provided with the information, where held and also directed to the Council’s website for some of the information None
7026 25.02.20

The gross revenues for the past three calendar years for car parks in Ilfracombe:

Wilder Road
Oxford Grove

2017 = Wilder Road - £63,900.45
        = Oxford Grove - £11,716.60

2018 = Wilder Road - £63,175.95
         = Oxford Grove – 14,809.75

2019 = Wilder Road - £64,725.45
         = Oxford Grove - £15,402.50

None
7028 27.02.20

The frequency of maintenance of green spaces/areas which are maintained by the council in each of the following years: 2016, 2017, 2018 and 2019

Frequency of maintenance of green spaces/areas which are maintained by the Council in 2016/2017/2018/2019

Grass cutting – 2 cuts (meadow grass)

10 cuts (sports pitches)

12 cuts- amenity grass

16 cuts- formal parks

20 cuts- cemeteries

(all per annum)

Hedge cutting – Twice per annum

Ground works - including shrub bed maintenance and annual bedding maintenance, four times per annum

None
7029 27.02.20

The total spent on upkeep and maintenance of green spaces/areas which are maintained by the council, in 2016

The total spent on upkeep and maintenance of green spaces/areas which are maintained by the council, in 2017

The total spent on upkeep and maintenance of green spaces/areas which are maintained by the council, in 2018

The total spent on upkeep and maintenance of green spaces/areas which are maintained by the council, in 2019

2015-16

Grass cutting - £109,654.03

Hedges- £6879.14

Ground works- £52,468.74

2016-17

Grass cutting - £107,746.83

Hedges - £6,888.11

Ground works- £52,401.36

2017-18

Grass cutting - £94,815.11

Hedges - £7,046.82

Ground works - £51,607.58

2018-19

£96,715.25

Hedges - £7,522.73

Ground works - £51,408.95

None
7030 17.02.20

A full and up to date list of business/charities that have become liable for business rates, on and between the 1 – 15 February 2020 including the following:

- the full business name and address
- the date the company became liable
- type of business premises/property type

Applicant advised that the Council is unable to provide the information sought in the format requested

The reporting element that is used by Revenues is only able to extract information on the day that a report is run, which then provides a snapshot as to how the accounts stand on that specific day. The system does not allow the team to select specific historic/past dates back over the years to run reports on to see which premises became liable for Non Domestic Rates. The system used by Revenues is a live system that is continually being updated

Instead, a comparison can be made between the datasets that are published on the Council’s website which provide a snapshot of the accounts held with the authority in October 2019 and January 2020:
https://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005

Applicant advised that the next update is currently being carried out and will be published during April 2020

Sections 16, 21 and 22 of Act
7031 19.02.20

1. Please provide information on how much has been spent on cycling infrastructure in the area you're responsible for, broken down each year for the last 5 available financial years.

Where cycling provision has been provided as part of wider improvement works, these should be listed as cost for the cycling-related improvements, not for the entire project

2. Please also list the amount spent, sorted by Funding Type/Source (eg. Capital, Section 106, Central Government funding initiatives), broken down each year for the last 5 available financial years

3. Please detail how much has been spent, broken down by year, on dedicated segregated cycling infrastructure (only dedicated cycle paths featuring light, full or kerb segregation away from motor vehicles, NOT included on-road painted cycle lanes, shared usage paths or existing re-purposed shared usage infrastructure such as canal towpaths or greenways)

For the avoidance of doubt, segregation refers to the physical separation of cyclists from motorised traffic, and can be provided by the following:

Kerbs
Kerbed plinths AKA Armadillos
Bollards
Soft margins or verges
Crash barriers (Trunk roads)

4. Please detail how many miles of segregated infrastructure has been built in the last 5 years (only dedicated cycle paths featuring light, full or kerb segregation away from motor vehicles, NOT included on-road painted cycle lanes, shared usage paths or existing re-purposed shared usage infrastructure such as canal towpaths or greenways)

For the avoidance of doubt, segregation refers to the physical separation of cyclists from motorised traffic, and can be provided by the following:

Kerbs
Kerbed plinths AKA Armadillos
Bollards
Soft margins or verges
Crash barriers (Trunk roads)

Applicant advised that this information is not held by the authority and directed to Devon County Council's Information Governance team at: accesstoinformation-mailbox@devon.gov.uk for a response covering the North Devon area

None
7032 17.02.20 CON29 information relating to a property in EX36 3FD Applicant advised that no information is held None
7034 21.02.20

The number of electric charging points for electric vehicles installed by the council in 2016

The number of electric charging points for electric vehicles installed by the council in 2017

The number of electric charging points for electric vehicles installed by the council in 2018

The number of electric charging points for electric vehicles installed by the council in 2019

Applicant advised The number of electric charging points for electric vehicles installed by the council in 2016, 2017, 2018 and 2019 is zero None
7035 18.02.20 Council pension fund and investments Applicant advised that Devon County Council are the administering authority to the Devon County Pension Fund; accesstoinformation-mailbox@devon.gov.uk  None
7037 27.02.20

1. Does the Council have a solution which provides a complete or reasonable single view of customer information, relating to transactions across the range of services you provide?

2. If you do, could you confirm what approach you take? This could be, for example, through a single case management system, or by using data tools to consolidate information from a number of sources?

3. If you do, what solution or solutions are you using?

4. Does your Council provide an online customer account facility?

5. If you don't, could you briefly describe how, if at all, you take into account the various interactions with your customers?

1. The council has a CRM solution that can record customer information

2. We have a CRM solution, and the customer has the option of creating an account. We don’t have any other corporate case management system (customer information is held in separate systems) or employ a data warehouse solution

3. Firmstep CRM

4. Yes, Firmstep CRM

5. N/A

None
7038 26.02.20

1. Does the council have any policies or ones in development to support community led housing? If so, what are they and where do they appear?

2. Between January 2010 and December 2019, how many grants and/or loans has the council given to community led housing groups or organisations?

3. Between January 2010 and December 2019, how many land disposals or leases has the council made to community led housing groups or organisations?

4. Do you have dedicated staff to support community led housing? If so, what are their job titles?

1. No there is no community-led housing (CLH) policy mainly due to the focused work we are doing with a small number of parishes who registered their interest in CLH after contacting all Parishes in North Devon. This is a hand-held process at present using the technical expertise from Devon Rural Housing Partnership and Wessex (commissioned and supported by NDC) to help interested Parishes down the road of community-led housing. Wessex provide the Parish Councils/Community Land Trusts (CLT) with process maps and information around the CLH journey in general and around specific areas (like the initial legal set-up of a CLT or Heads of Terms with a landowner etc.). Executive Committee outlined proposed allocations for the money June 2017 and Jan 2019 for 4 x phase one parishes. We then successfully bid for further funding in CHF 2018-20 that supported a further 4 x phase 2 parishes (legal set-up and 1 year of technical support) and 5 x phase 3 parishes (initial interest in affordable housing/CLH and housing needs survey). There is a Community Affordable Housing Grant application form/guidelines

2. £30k allocated as a “Community Affordable Housing Grant” for incorporation costs, marketing, admin and conveyancing for 5 parishes (£1k for marketing/admin/incorporation – and £5k for much later on in the process for land conveyancing etc.) - £1k applied for and paid, £1k about to be applied for

£21,050 paid Summer 2017/18, £21,050 paid Summer 2018/19 and £31,050 paid 2019/20 for Devon Rural Housing Partnership to support initial interest of parishes and generate pipeline of parishes interested in community-led housing and started housing need survey process etc. so they are ready to go

£43,000 allocated for Wessex Community Assets over four years – CLT technical support to help them to establish themselves legally and deliver the affordable housing. £10,750 paid 2017/18, £10,750 paid 2018/19 and £10,750 paid 2019/20. A further £42,000 paid 2019/20 for legal-set up and 1 year technical support for 4 x phase 2 parishes

£40k to add to the “Community Affordable Housing Grant” specifically for Housing Needs Surveys as the Awards 4 All grant is no longer supporting Parish Councils for this purpose – approved Executive 07.01.19. £21,497 paid for 6 housing needs surveys

£1,620 paid to CLT for Register on Title work

£33,058 allocated for internal post of Community-Led Housing Officer to coordinate CLH programme across North Devon -£14,470 paid Sept-end Jan 2019

3. There have been no land disposals or leases so far but we have agreed Head of Terms on one parcel of land under NDC ownership with a CLT (one of the phase one parishes) to further their plans to provide affordable housing

4. Yes – 3rd parties: Devon Rural Housing Partnership and Wessex. Internal – Community-Led Housing Officer (9-month post and dependent on the extension of CHF monies)

None
7039 20.02.20 The following details from the most recent records which you hold under The Licensing Act 2003:
In Excel format the applicant requests the following information:

On-trade alcohol licensed premises, including:
Premises Licence Number
Date Issued
Premises Licence Status (active, expired etc.)
Premises Name
Premises Address
Premises Postcode
Premises Telephone Number
Premises on-trade Category (eg. Cafe, Bar, Theatre, Nightclub etc.)
Premises Licence Holder Name
Premises Licence Holder Address
Premises Licence Holder Postcode
Designated Premises Supervisor Name
Designated Premises Supervisor Address
Designated Premises Supervisor Postcode

of the information, apart the Designated Premises Supervisor (DPS) details were provided in Excel format to the applicant (available upon request)

The Council was unable to provide the DPS information due to the way in which it is held within the Licensing department system. The reporting element is unable to extract this and so the only way in which the information could be provided would require an officer to manually search for and enter into the spreadsheet

633 licence files would need to be manually searched, which is estimated would take approximately eight minutes per file; therefore in total this part of the request would take approximately 84 hours to complete and exceed the 18 hour cost limit. Even a conservative estimate of four minutes per licence would still take approximately 42 hours to complete. The Council is therefore unable to process this part of the request

Section 12 of Act
7041 25.02.20 1. Are the Data Centre's operated by or for the organisation fit for purpose? For example, is there a Business Continuity Plan, is there Disaster Recovery in place or is it a single site?
2. Is there any capital investment in data centres planned in the next 36 months? For example, Mechanical and Electrical or refresh of equipment within the DC such as network, storage area network?
3. Is data privacy and or information security compliance a priority for the organisation’s board?
4. On your Organisation’s risk register, are there any Information Technology related risks?
1. If time/ cost allows, please list the top three related risks.
5. Are the cyber security vulnerabilities within the organisation’s existing Information Technology estate increasing?
1. Has the organisation had a security breach in the past 12 months?
6. Did the organisation meet its Information Technology savings target in the last Financial Year?
7. What percentage of Information Technology budget is currently allocated to “on-premises” capability vs “cloud” capability?
8. Does the organisation have the skills and resource levels necessary for moving to the cloud?
9. What percentage of the Information Technology department headcount are software developers?
10. In relation to contracts with Amazon Web Services, Microsoft for Azure and/or Google for Google Cloud, was the monthly expenditure higher than budgeted?
1. If yes, has the organisation been able to subsequently reduce the cost whilst maintaining service levels for users?

1. Yes, the Council has a disaster recovery plan and business continuity
2. Yes
3. Yes
4. Yes – 1. Cyber Security
5. Cyber security vulnerabilities are dealt with as soon as possible, once identified. 1. No
6. None were set
7. The budget is not allocated this way
8. The organisation evaluates skills and resources as projects arise

9. Approx 30%
10. The Council has no contracts in place. 1. N/A

 

 
7044 24.02.20

1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. If it isn't a VoIP system, will that be a consideration for the next contract cycle?
5. The email address of the primary contact for this contract?

Mobile phones
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The email address of the primary contact for this contract?

Procurement vehicles
1. Do you procure through the Networks Services 2 framework?
2. Do you procure through the G-Cloud framework?

1. Skype for Business
2. 333
3. 2023 with a 2 year option until 2025
4. Yes
5. nina.lake@northdevon.gov.uk

Mobile phone
1. Vodaphone and EE
2. Vodafone- 126. EE- 55
3. The council is on rolling contracts
4. The council is on rolling contracts
5. nina.lake@northdevon.gov.uk

Mobile phone
1. Yes
2. We have done

None
7046 25.02.20 The organisation’s Local Area Network (LAN) contract, which may include the following:
· Support and Maintenance- eg. switches, router, software etc.
· Managed- If this includes services than just LAN
1. Contract Type: Managed or Maintenance
2. Existing Supplier: Who is the current supplier?
3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier please split the annual averages spend for each supplier
4. Number of Users: Please can you provide me with the number of users this contract covers.
Approximate number of users will also be acceptable
5. Number of Sites: The number of sites, where equipment is supported by each contract
6. Hardware Brand: What is the hardware brand of the LAN equipment?
7. Contract Description: Please provide me with a brief description of the overall contract
8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include
9. Contract Expiry Date: When does the contract expire?
10. Contract Review Date: When will the organisation is planning to review the contract?
11. Responsible Officer: Contact details including name, job title, contact number and email address?
If the LAN maintenance is included in-house please include the following information:
1. Hardware Brand: What is the hardware brand of the LAN equipment?
2. Number of Users:
Approximate number of users will also be acceptable
3. Number of Sites: Estimated/Actual number of sites the LAN covers
4. Responsible Officer: Who within the organisation is responsible for LAN, contact details including name, job title, contact number and email address
If the contract is managed by a 3rd party:
1. Existing Supplier
2. Number of Users
Approximate number of users will also be acceptable
3. Number of Sites
Estimated/Actual number of sites the LAN covers
4. Contract Type: Managed, Maintenance, Installation, Software
5. Hardware Brand: What is the hardware brand of the LAN equipment?
6. Contract Description: Please provide me with a brief description of the overall contract
7. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include
8. Contract Expiry Date: When does the contract expire?
9. Contract Review Date: When will the organisation is planning to review the contract?
10. Responsible Officer: Who within the organisation is responsible for each of these contract(s)

1. Switchshop – support and maintenance
Switch manufacturer – maintenance (no contract lifetime warranty)
Capita (formerly Updata) – Managed LAN/WAN connections
LAN2LAN – support and maintenance
Please see the Council’s Contract Register for more information (see https://www.supplyingthesouthwest.org.uk/)

2. Switchshop = £170.97
Capita/Updata = £44,340.00
LAN2LAN = £28,821.00

3. Approximately 420 users

4. Ten sites (but not all of these are connected via the WAN)

5. Updata – managed
LAN2LAN – support and maintenance
Switchshop – support and maintenance

6. The Council considers that this element of the request, given that it relates to the Council’s ICT security and the protection of the Council’s systems, engages the exemption at Section 31(1)(a) prejudicial to law enforcement which states information is exempt if its disclosure under the Act would or would likely to prejudice the prevention or detection of crime and is therefore exempt from disclosure

7. As 1. Above

8. For Updata and LAN2LAN please see the Council’s Contract Register (https://www.supplyingthesouthwest.org.uk/)
Switchshop – annual renewal

9. For Updata and LAN2LAN please see the Council’s Contract Register (https://www.supplyingthesouthwest.org.uk/)
Switchshop – January 2020

10. Updata – To be reviewed with partner authorities during 2020, procurement is undertaken by Devon County Council
LAN2LAN – This contract is reviewed annually
Switchshop – January 2020

11. Senior Technical Analyst, ictservicedesk@northdevon.gov.uk, 01271 388262

The LAN is managed in-house:

1. Please refer to the response provided for 6. Above.
2. Approximately 420 users
3. Ten sites
4. As 11 above

Our seven sites are connected via the Devon WAN, this is managed under the contract with Capita/Updata

Section 31 of Act
7047 28.02.20

1. Which postal supplier does the Council use to pick up its physical post?

2.Does the Council use a franking machine or PPI Envelopes in its post room? If yes, who is the manufacturer of the franking machine?

3. Does the Council use a hybrid mail solution for some or all of the outbound post requirements? If yes:

What procurement framework was used?

When was the contract awarded?

Who is the supplier?

How long is the contract for?

What percentage of the total outbound post is currently submitted via the hybrid mail supplier?

4. Who is responsible for Digital Transformation in the Council?

1. Royal Mail

2. Combination of both – franking machines by Quadient

3. Yes but only for annual billing within our Revenues team:

Framework = Crown Commercial Services
Awarded = 1 December 2016
Supplier = CFH Docmail
Length of contract = Ends 30 November 2020
Percentage of outbound post = The team only uses this services once a year for annual billing, not daily post

4.Business Information Systems Manager

None
7048 25.02.20 The date/time that the last scheduled maintenance, including repainting of space markings, and the repairs to areas of the car park showing previous space markings, was carried out AND when the next scheduled maintenance to re-surface and repair the water-logged areas of the car park is due to take place AND the frequency of the maintenance schedule for this car park Information, where held, provided to the applicant in Excel format (available upon request) None
7052 25.02.20 CON29 information relating to a property in EX39 4PB Applicant advised that no information held None
7054 26.02.20

1. Breakdown of any periods of empty rate charges and empty property relief for the below hereditament (along with ratepayers) from 01/04/2017

• The Braunton Inn, Heanton, Barnstaple, Devon, EX31 4AX

Applicant advised that there have not been any periods of empty rate charges or empty property relief for The Braunton Inn, Heanton, Barnstaple, EX31 4AX since 1 April 2017

The Ratepayer since 1 April 2017 is Mitchells & Butlers

None
7056 26.02.20

1. Data on how often bin collections in your area are missed (as a percentage)

2. The rate of collection in your area (are they every week, every two weeks?)

3. Information on how satisfied local residents are about the bin services you provide

1.Applicant provided with information in Excel format (available upon request)

2.Black wheelie bins/black bags are collection every other week

3. The Council has not carried out any customer satisfaction regarding the provision of its refuse collection service, and therefore it does not hold any applicable information

None
7057 27.02.20

The contract register should display all the organisations existing/live contracts I would like the register, in Excel format and to display the following columns/headings:

1. Contract Reference
2. Contract Title
3. Procurement Category
4. Supplier Name
5. Spend (Total or Annual)
6. Contract Duration
7. Contract Extensions
8. Contract Starting Date
9. Expiration Date

10. Contract Description [Please provide me with as much detail as possible.]
11. Contact Owner (Full contact details if possible.)
12. CPV codes/ProClass
13. The contact details of the person responsible for the actual contract’s register or someone responsible for API? [Name, Job Title, Telephone, Email Address]

(Meaning of API “a set of functions and procedures that allow the creation of applications which access the features or data of an operating system, application, or other service.”)

 

The Council’s Contracts Register is available in the public domain through our Procurement Portal; https://www.supplyingthesouthwest.org.uk/

Under the Navigation tab select the Contract Register option. You can narrow down the search by selecting North Devon District Council from the list of Organisations

It was confirmed to the applicant that the register is up to date and contains all contracts.

Also the applicant will be able to export the register into Excel

13. This information is published on our website via the following link:

https://www.northdevon.gov.uk/business/contracts-and-procurement/doing-business-with-north-devon-council/

Sections 16 and 21 of Act
7059 28.02.20

Details of the authority’s council tax reduction scheme (sometime know as council tax support) for working-age claimants for 2020/21

If the Council has made any changes from the scheme it operated in 2019/20, please identify those changes

If the Council has not already published the 2020/21 council tax reduction/support scheme policy document, please provide a link/copy

The Council does have a new scheme from April, however it is yet to be published. A copy was provided to the applicant (available upon request)

The main changes are:

• introducing an income banded scheme for working age customers to replace the current approach. This means that how much support customers receive will depend where their income falls within a range of specified bands

• increasing the maximum level of reduction customers can receive to 80%

• limiting the number of dependent children included in the assessment

• introducing a standard weekly non-dependant deduction instead of the current tiered system
• support incentives to work by ignoring the first £25 of earnings in the household. Currently the amount of earnings ignored is different for couples with children at £10 and lone parents £25 and in some cases an additional £17.10

• an extra amount of £25 of earned income will be ignored if someone in the household is disabled where a qualifying disability benefit is in payment

• to ignore any income from Carer’s Allowance

• to remove the requirement to show good cause before backdating an award of Council Tax Support by up to 6 months. Instead we will consider all the circumstances of the case

• to make all changes in circumstances which would change the amount of Council Tax Support on a daily basis rather than the current weekly basis

• removing the Extended Payment provision • to remove the current Family Premium for all claims

• to ignore an amount of any housing costs included in an award of Universal Credit

None