Disclosure Log - August 2021

The Co-operative, St George’s Road, Barnstaple, Devon, EX32 7AU: 

1. Has the site been identified for inspection or further review under the Council's Contaminated Land Strategy (or other Part IIA undertaking)? If so, please describe the priority status/risk ranking of the site and the likely timescale for any further scrutiny of the site 

2. Are there any known contamination issues associated with the site or in the near vicinity e g in terms of former or current contaminative site uses, leaks or spills of any oil/chemical substances etc.? If there have been any intrusive investigations at the site or near vicinity, please provide dates and titles of any reports and confirm whether the reports are publicly available 

3. Please provide the following details of any current or former landfills located within a 250m radius of the site

a) The location of all landfills, both closed and operational (i e National Grid Reference and location plan if available)

b) Dates when the landfill was operational

c) Types of waste deposited

d) Any information on volume of waste deposited, depth of infilling and landfill structure

e) Details of any landfill gas monitoring, site investigation or gas spiking undertaken at the landfill or in the immediate vicinity of the site 

4. Have elevated indoor radon gas concentrations been identified within buildings on or within 100m of the site? Have radon protection measures been required in buildings on site or within 100m? If so, please provide details 

5. Are there any known current or former nuisance issues, prosecutions or enforcements associated with the site or adjoining properties, e g noise, odour or dust issues/complaints? If yes, what was the nature of the issue and what was the outcome? 

6. Are there any known private water supplies recorded on your Local Authority Private Water Supply Register, within 2km radius of the site? If yes what is the location (i e NGR), the source of abstraction and its purpose?

7. Please provide details of any Part A(2) or Part B Environmental Permits (formerly LAAPC/LAPPC authorisations) licensed to the site or to adjoining properties

1,2,3 and 4

Map and spreadsheet (QGIS contaminated land report) provided to the applicant which is available upon request

The Environmental Protection department does not hold any other records regarding potentially contaminated land in this area. They recommend that the applicant also contact the Environment Agency and Devon County Council regarding any information they may hold in relation to the site or the land in the vicinity

North Devon Council has not yet fully inspected its area to identify sites of contaminated land as required by Part 2A of the Environmental Protection Act 1990. As such, it is not possible to say whether or not this site will be classified under this legislation. At this time, it is considered unlikely that this site would be the subject of inspection under this legislation to the future

5. One noise complaint received 3 June 2015 regarding noise from refrigeration plant – case closed on 14 October 2015 after works were completed to reduce the sound level

6. None

7. None

1. How much section 106 money has been received by the council in the last five years?

2. How much section 106 money, received by the council in the last five years, remains unspent?

3. How much section 106 money, received by the council in the last five years, remains unallocated?

1. £4,213,947

2. £2,040,477

3. Open Space Capital = £1,195,338.33

     Open Space Revenue = £31,242.20

     Affordable Housing = £365,320

4.  £0

Since inception of parking payment using RingGo for North Devon car parks or on-street parking; 

i. When did North Devon commence using RingGo for the making of parking payments at its car parks and/or for on-street parking? 

ii. How many complaints has North Devon received mentioning problems encountered by customers or difficulties they have experienced when using the RingGo system? 

iii How many complaints has North Devon received mentioning poor or inadequate signage (at North Devon car parks or as regards on-street parking) as to how to use RingGo? 

iv. How many of North Devon's Penalty Charge Notices have been challenged where the customers mentioned problems or difficulties that they have encountered using the RingGo system to pay for their parking? 

v. How many of North Devon's Penalty Charge Notices have been challenged where customers mentioned poor or inadequate signage (at North Devon car parks or as regards on-street parking) as regards how to use RingGo? 

vi. Specifically, how many of North Devon's Penalty Charge Notices (regarding North Devon car parks and/or on-street parking) have been challenged when payment has been made by RingGo and where the customer has stated that the correct registration number was entered in the RingGo system but the system changed the number to correspond with another vehicle previously paid for using the RingGo system? 

vii. Specifically, how many complaints have been received to North Devon (regarding North Devon car parks and/or on-street parking) when payment has been made by Ringo in which the appellant has stated that the correct registration number for the vehicle parked was entered in the RingGo system but the system changed the number to correspond with another vehicle previously paid for using the RingGo system? 

viii. What steps, if any, has North Devon taken to address the problems or difficulties in using RingGo to pay for parking (at North Devon Car Parks and/or for on-street parking) or the inadequacy of signage mentioned by complainants and / or those challenging Penalty Charge Notices as referred to in questions i. - vii. above? Please (a) indicate the steps take and the dates on which they were taken; (b) identify any documents relating to those steps; and (c) provide me with copies of those documents 

ix. Since North Devon started using RingGo for making payments at North Devon Car Parks and/or as regards on-street parking has the adequacy and/or performance of the system been reviewed? If so please (a) identify any and all documents relating to the review(s),  including specifically its/their outcomes; and (b) provide me with these documents 

x. Since North Devon started using RingGo for making payments at North Devon Car Parks and/or as regards on-street parking has the adequacy and/ or performance of the system been reviewed specifically as regards customer satisfaction and/or user-friendliness / ease of use? If so please (a) identify any and all documents relating to the review(s), including specifically its/ their outcomes; and (b) provide me with these documents

i. July 2009

ii. through x. The Council’s Parking Office advises that the information relating specifically to RingGo is not recorded in a way that it can be easily obtained from their systems and that the only way they would be able to answer the remainder of these questions would require the team to manually go through all Penalty Charge Notices and records dating back to 4 February 2019 (they no longer hold any data prior to this date) in order to identify, locate, retrieve and collate the information

The Parking Office would need to go through 18,180 Penalty Charge Notices in order to identify which relate to RingGo and whether they fall under the remit of your request. Each Penalty Charge Notices would take a minimum of five minutes to review and extract any relevant information.  In total, it is estimates that the task would take approximately 1,515 hours to complete, which would far exceed the 18 hour limit as set under Section 12 of the Act

CON29 information relating to a property at EX31 3TY

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

CON29 information relating to a property at EX37 9QB

Applicant advised that no information is held

CON29 information relating to a property at EX34 8NG

Applicant advised that no information is held

CON29 information relating to a property at EX31 1AN

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

Cookies and cookie policy 

1.    Does your website currently have third party cookies?

2.    What does your website currently use cookies for?

3.    Do you have a cookie policy in place?

4.    Do you currently ask for users’ consent before setting any cookies that are non-essential to providing the service? 

Website design 

5.    Has your local council website been evaluated against the government’s Web Content Accessibility Guidelines? If not, are there plans to do so in the next 12 months?

6.    How much have you invested in the past a) 12 months and b) in total, to make your council’s website accessible?

1. Yes
2. Analytics
3. https://www.northdevon.gov.uk/support/cookies/
4. Yes
5. Yes
6. The Council’s budget for Website Improvement was £15, 955 which included the website upgrade and user Accessibility testing (All Able etc) The Council has spent all of that budget and it was the total budget for that project

User engagement

1. When did you last conduct research into how your website users are accessing digital services?

2. How has your digital uptake increased over the past 12 months (as measured by the government’s guidelines)?

Open source and open standards

3. What percentage of your source code your council develops - or which is developed on your behalf by external parties - is made open?

4. What percentage of your components are standard government technology components?

5. Is your website designed using open standards for government?

1. We analyse website transactions on a quarterly basis to ensure the top transactions are the most accessible on the homepage and landing pages and regularly run reports off our CRM to show which channels are most popular.

2. 01 August 2019 – 01 August 2020 digital transactions on our CRM = 28%.

     01 August 20 – 01 August 2021 = 32%

3. None

4. None

5. No

CON29 information relating to a property at EX34 9EZ

1. What is the name of the company that currently carries out your PAT testing?

2. How many units do they test on your behalf?

3. What is the value of the PAT testing contract?

4. When does the contract come up for renewal? (ideally month/year)

1. SA Computing and PAT

2. Yearly = 72

    Four yearly = 3,172

3. Yearly = £108

    Four yearly = £2,868

4. Yearly quote only. Testing completed November each year. Four yearly testing already booked for November 2021

1. How many affordable housing units have been provided as a result of planning agreements related to residential-led developments that were signed in financial years (a) 2017/18, (b) 2018/19, and (c) 2019/20?

2. What percentage of overall housing units in this local authority have been provided by as a result of these planning agreements?

3. How many of the affordable housing units provided as a result of planning agreements related to residential-led developments in 2019/20 were for (a) social rent, (b) affordable rent, (c) shared equity/shared ownership, (d) discounted market housing (including starter homes) and (e) other affordable housing tenure.

4. How much was received by the authority in S106 payments in financial years (a) 2017/18, (b) 2018/19, and (c) 2019/20?

5. How much money received via S106 agreements is held, unspent, by the local planning authority? How much of this figure is specifically earmarked for (a) affordable housing provision, (b) highways improvements (c) education contributions, (d) social infrastructure and (e) other?

1. a) 131 

    b) 144 

    c) 185 

2. a) 26%

    b) 25% 

    c) 23% 

3. a) 115 

    b) 21 

    c) 45 

    d) One discounted sale   

    e) Three intermediate rent 

4. a) £723,636

    b) £786,399

    c) £1,765,591 

5. As at 31.03.2021:

    a) 404,654

    b) This information is not held, please contact   Devon County Council for this: accesstoinformation-mailbox@devon.gov.uk   

    c) as b) above

    d) as b) above

    e) Public open space/recreation = £1,567,282

    e) Car Parking = £190,285

    e) CCTV = £11,170

    e) Community Facilities = £19,934

    e) Public Conveniences = £15,000

    e) Sustainable Transport = £8,200

    e) Flood defence = £96,648

    e) Heritage = £50,108

    e) Public Open Space Revenue Maintenance = £203,636

CON29 information relating to a property at EX37 9HP

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

General Enforcement in the PRS

The following questions are related to enforcement activities against the private rented sector (PRS) in the local authority: 

Please provide the answer to each question for 2018/19, 2019/20, 2020/21: 

1. The number of complaints received per year by tenants relating to private rented sector housing 

2. The number of complaints received per year by tenants relating to social housing 

3. The number of Housing, Health and Safety Rating System (HHSRS) inspections carried out per year 

4. The total number of formal enforcement notices served: Hazard Awareness Notices served on private rented sector (PRS) properties 

5. How many improvement notices have been served in relation to Category 1 and/or Category 2 hazards on PRS properties? If possible, please list the total number of Improvement Notices served exclusively because of category 1 hazards 

6. The total number of formal enforcement notices served: Overcrowding Notice (Housing Act 2004 Part 2) on properties in the PRS 

7. The total number of formal enforcement notices served: Prohibition Orders served on PRS properties 

8. The total number of formal enforcement notices served: Emergency Remedial Action on PRS properties 

9. The total number of prosecutions (excluding Civil Penalties) commenced on the above formal notices for each year

1. 2018/19 = 204

    2019/20 = 168

    2020/21 = 174 

2. This information is not recorded

3. 2018/19 = 65

    2019/20 = 60

    2020/21 = 26

4. 2018/19 = Zero

    2019/20 = One

    2020/21 = Zero

5. 2018/19 = 10 (Four Category One only)

    2019/20 = Nine (Three Category One only)

    2020/21 = Six (One Category One only)

 6. 2018/19 = Zero

    2019/20 = Zero

    2020/21 = Zero

 7. 2018/19 = Four

    2019/20 = Three

    2020/21 = Four

 8. 2018/19 = One

    2019/20 = One

    2020/21 = Zero

 9. 2018/19 = Two

    2019/20 = Zero

    2020/21 = Zero

1. Has the council stopped accepting cash payments in any of the following areas of council business? 

a. Housing

b. Welfare

c. Tax payments

d. Childcare

e. Adult education & skills training

f. Educational support (such as learning support or council-provided tuition)

g. Leisure/sport

h. Parking

i. Health, social care, dentistry or mental health services (please specify)

j. Payments to schools (including school meals)

k. The council is completely ‘cashless’ (cash is not used for any payments across council business) 

2. If you answered yes to any question from 1(a) through 1(j), does the council have records of the number of payments made by cash prior to the cessation of accepting cash? If so, please provide these. If possible, please provide these figures for the three years prior to cessation, in yearly intervals 

3. If you answered yes to question 1(g), does the council have records of the number of people who have been refused access to leisure or sport facilities due to being unable to make non-cash payments? If so, please provide these figures for each year since the council stopped accepting cash 

4. If you answered yes to question 1(j) (that the council no longer accepts cash for school meals), does the council have records of the number of students buying school meals in 12 months before and after the switch to cashless was made? If so, please provide these, broken down by month 

5. If you answered ‘no’ to question 1(g), does your council have any plans to move toward exclusively taking non-cash payments for council services? 

6. Please provide a breakdown of the payment methods used for the services listed in question 1

1. a) No  

    b) No

    c) No

    d) Applicant referred to Devon County Council for this information:accesstoinformation-mailbox@devon.gov.uk

    e) as d) above

    f) as d) above

    g) No (service outsourced to contractor but still No)

    h) No

    i) as d) above

    j) as d) above

    k) Not Applicable

2. Not Applicable

3. Not Applicable

4. Not Applicable

5. No, the Council does not have any current plans

6. Cash, Cheque, Credit/debit cards, Council website, automated telephone line, staff payments, BACS/CHAPS, Direct debit, Standing order, Post Office/Payzone

CON29 information relating to a property at EX32 7LD

1. What enquiries are generally conducted by the local authority to identify a found unidentified body? 

2. How and where is information relating to public health funerals recorded and stored? (Please comment on both digital and physical recording/storing) 

3.  Does the recorded information include the location of the bodies within cemeteries or crematoriums?

4. Are unidentified bodies usually buried or cremated? 

5. Are cases of unidentified bodies reviewed? If so, what does this involve and when? 

6. What records and systems are cross-matched with information relating to cases of unidentified bodies? 

7. When is information relating to public health funerals deleted or destroyed? 

8. How is information relating to public health funerals shared between individuals, departments, police forces, different agencies, and with the public? 

9. Are there any differences in the above processes relating to unidentified body parts? If so, what are the differences? 

10. Who has the overall responsibility for public health funerals within the local authority? 

11. How can the management of information related to unidentified bodies be improved? 

12. Is there a person within the local authority who would be willing to be contacted by the PhD researcher to answer further questions that will take approximately 30 minutes? If so, what are their contact details?

1. North Devon Council does not deal with/process unidentified bodies, please refer this part of your request onto Devon and Cornwall Police and/or The Coroner’s Office via Devon County Council’s Information Governance Team: accesstoinformation-mailbox@devon.gov.uk where appropriate

2. All information relation to Public Health Funerals is handled and stored electronically within the Environmental Protection team’s internal software/systems

3. Not Applicable

4. Not Applicable

5. Not Applicable
6. Not Applicable
7. Please refer to the Environmental Health and Housing Retention Schedule (under Regulatory Services) via the following website page: https://www.northdevon.gov.uk/council/data-protection-and-freedom-of-information/privacy-and-data-protection/data-retention/data-retention-schedules/?ID=A164&DS=297

8. Over the phone, electronically, and via publish public health funeral dataset: https://www.northdevon.gov.uk/open-data/?ID=6D869870-EF56-455D-8985-3B36CA7B9D34&DS=4005  which is updated on a monthly basis

9. Not Applicable

10.  

    Andy Cole, Service Lead Officer, Environmental Protection, Environmental Health and Housing

     11. Not Applicable

      12. Unfortunately, due to high service demand and limited staff availability, the Environmental Protection team does not have the capacity to be able to participate any further and therefore must politely decline 

1. The electric vehicle charging point with the highest £p/kw which is therefore the most expensive £/kw charging point. Please give data broken down by charging point type – a) ultra-rapid b) rapid c) fast or d) slow 

2. The electric vehicle charging point with the lowest £/kw and is therefore the least expensive £/kw charging point. Please give data broken down per charging point type – a) ultra-rapid, b) rapid, c) fast or d) slow 

3. How much revenue was generated by council owned electric vehicle chargers in 2019, 2020 and 2021 to date? Please give data separately, broken down by calendar year 

4. How many council owned electric vehicle charging points in your authority area in 2019, 2020 and 2021 to date? Please give data separately, broken down by calendar year

1. The Council does not hold this information, as it does not have access to other companies’ data on charging amounts

2. The Council does not hold this information, as it does not have access to other companies’ data on charging amounts

3. The Council does not have any chargers currently installed (it is currently awaiting installation), therefore the Council has not generated any revenues for the requested years to date

4. As per 3. above

Re: High Street Car Park

Land rear of 96 High Street

Ilfracombe

EX34 9NH 

Nomination Date: 22/04/2021

Decision Date: 17/06/2021 

For the above property which has been nominated as an Asset of Community Value the applicant requested all documents the council holds in relation to the Asset of Community Value nomination including but not limited to the following: 

A copy of all the documents the nominee submitted with the application including: 

- The nomination form

- Site boundary map

- Evidence of the groups status (group constitution etc)

- Any supplementary information supplied with the application 

Information the council used to decide if the land is an asset of community value including: 

- A copy of the site visit report

- A copy of any research done by the council to verify the claims on the nomination form

- A copy of the owners response to the nomination

- A copy of all additional evidence the panel considered when reaching its decision (if applicable)

- The delegated decision (if applicable)

Information provided to applicant where applicable and held, apart from some personal data which was redacted from three of the documents. Available upon request

1. How many applications for planning permission for residential properties were received/have been received for a) extensions, b) basements, c) loft conversions, d) conservatories and e) other in 2019, 2021 and 2021 to date. Please give data separately, broken down by calendar year

If you do not hold the data broken down by the different types of home improvements as listed above, please provide the following:

2. How many applications for planning permission for residential properties were received/have been received in 2019, 2020 and 2021 to date. Please give data separately, broken down by calendar year

In accordance with Sections 16 and 21 of the Act, the information requested can be found via a search of the Council’s published Planning Tracker by populating the “Proposal” box with the word “extension” and the “Received date between” boxes with the date parameters you wish to search and  the click the “Search” button at the bottom of the screen. You will then be provided with the records that fall under the parameters of the search. You will need then need to do the same for the words “basement”, “loft conversion” etc. separately in order to identify this information

Advise whether the Council has cleaned the consumer data it holds within the last six months. By cleaned the applicant means identified and deleted individuals that have passed away and identified people that have moved house and updated their details

The Council does not consider that the request falls under the remit of the FOI, as it seeks to know if a process has been completed, rather than specifically requesting information that is considered to be held by the Council and therefore the Council is unable to provide a definitive answer to the question as this is not something the Council would hold a documented answer to

The Council has in place data retention schedules for each service which identifies the information is holds and the length of time that information should be held for:https://www.northdevon.gov.uk/council/data-protection-and-freedom-of-information/privacy-and-data-protection/data-retention/

Carrying out the requirements of the retention policy and respective schedules, ensuring that information is not kept for any longer than is necessary is a day to day business requirement, which will be carried out on a daily, weekly, monthly basis, depending on the procedures and practices put in place by the respective departments

It may also assist you to know that with some departments certain data that is held is extracted and updated as appropriate from external sources, e g the Department for Work and Pensions for Benefits information or the DVLA for Parking information

CON29 information relating to a property at EX16 8DW

Applicant advised that no information is held

The following information regarding the Afghan Locally Employed Staff Relocation Scheme: 

1. Have you been asked to take part in the Scheme? 

2. Have you agreed to take part in the Scheme? 

If you have agreed to take part in the Scheme, please provide me with the following information: 

3. How many a) individuals b) households have you committed to relocating? 

4. How many a) individuals b) households have you relocated to date? 

5. Of those who you have committed to relocating, how many are currently residing in temporary accommodation? If possible, please provide a breakdown of the types of temporary accommodation being used (e g MOD houses) 

6. How many a) 1-bedroom; b) 2-bedroom; c) 3-bedroom; d) 4-bedroom or more, houses/flats have you agreed to provide? 

7. Do you currently provide English for Speakers of Other languages (ESOL) support for speakers of Farsi and/or Pashto? 

8. Are you commissioning support through a specialist organisation (e g Refugee Council)? 

9. What engagement have you undertaken with existing Afghan families in your local authority area who have previously taken part in the Scheme?

1. Yes
2. Yes
3. Two families
4. A) Zero b) Zero
5. Zero
6. Two x Two bed accommodation
7. Not currently
8. Not currently
9. None currently

A list (including address and postcode) of any of the following that are found within the local authority:

• Local Nature Reserves (LNRs)
• Non-Statutory Nature Reserves
• Local Wildlife Sites
• Sites of Nature Conservation Interest (SNCls)
• Any other area that has been designated by the Local Authority as having distinct ecological value and which would require any building work or property development to comply with specific requirements

Please include any such entity set up by a town and parish councils within the local authority

Response provided to the applicant in Word format (which is available upon request) however the Council does not hold the addresses and postcodes, therefore the site name, grid reference and parish was provided as an alternative

The Council does not maintain a record of those set up by a town and parish councils within the local authority

CON29 information relating to a property at EX31 2JH

Applicant provided with the information, where held and also directed to the Council’s website for some of the information

CON29 information relating to a property at EX31 3JN

Applicant advised that no information is held

Any information the Council has available in written or electronic format in data spreadsheet or Word/text document, regarding procurement and/or tender results decided by the authority, relating to the Social Value (Public Services) Act 2012 - specifically the following: 

For each completed procurement exercise or tender where a Social Value component has formed part of the award criteria: 

• Name of organisation winning the tender or contract

• The winning organisation’s social value created as a monetary amount, provided as part of their final submission or offer

• The winning organisation’s social value investment amount, or input cost monetary amount, submitted as part of their final submission or offer

• Value of the tender or contract

• Duration of the tender or contract

• The name of the Social Value framework (if any) utilised by the winning tender for valuations of social value created

CON29 information relating to a property at EX31 4JH

1. The total number of lock-up domestic garages owned by the councils

2. The total number of these garages that are currently empty

3. The total number that are currently let to council estate residents

4. The total number that are let to non-council estate residents

5. The estimated average total space in square foot of all the council-owned garages

1. 60

2. 22

3. This information is not held. Applicant advised that the council transferred its housing stock to North Devon Homes in February 2000

4. this information is not held

a) The total value of the courier service contracts that were outsourced

b) The name of your primary courier supplier

c) The value of your primary supplier's contract

d) The expiry date of that contract

e) The total cost of the courier services that were not outsourced but managed in-house?

f) The number of staff employed in managing the in-house contracts

g) The number of vehicles either owned or leased to meet the in-house courier requirement

h) The name and email of the person responsible for the management of courier services

a) N/A

b) N/A

c) N/A

d) N/A

e) N/A

f) N/A

g) N/A

Further to North Devon Council local authority declaring a climate emergency and setting a target for its area to be carbon neutral by 2030 please advise:

1. If it has published a plan setting out how you will achieve this target. If so please provide a link to the document

2. What reduction (if any) in your local authority's own carbon emissions so far?

3. What reduction (if any) in your local authority's own energy consumption

4. What incentives you have provided (if any) for electric cars. For example, reduction in parking permits and fees

5. How much of your local authority's own vehicle fleet has been switched to electric vehicles?

6. How many new street trees (if any) you have planted in the financial year 2020/21

7. What changes (if any) you have undertaken to ease planning restrictions to convert commercial to residential properties. Also to extend existing residential properties, for example in easing the restrictions on mansard roofs

1. The Council's Sustainability and Climate Officer for both North Devon Council and Torridge District Council confirms that they are currently working on a Carbon Action Plan for North Devon, therefore at this time the Council does not have one in place. Please see the Council's Climate Change pages on our website which may assist you in your research: https://www.northdevon.gov.uk/climate-change/

2. None which are currently demonstrable and measurable

3. As 2. above

4. None

5. None

6. Not Applicable. Please contact Devon County Council for this information: accesstoinformation-mailbox@devon.gov.uk

7. None. The Council is unable to change its policies other than through review of the Local Plan which is currently underway

1. What is your current budget for purchasing public EV charging points per annum?

If you do not have a set yearly budget, please can you confirm how much money has been spent on purchasing EV charging points over the last 12 months? 

2. What is your current budget for maintaining public EV charging points per annum? 

3. What is the cost associated with buying a single public EV charging point? If costs can vary, please share an average or typical cost if known. Please include the total, including any OLEV funding 

4. What is the cost associated with maintaining a single public EV charging point per annum? Please include the total, including any OLEV funding 

5. How much government funding for public EV charging points have you received over the last 12 months? Please write “0” if none 

6. What percentage of your annual budget for public EV charging points is funded by the government? 

7. How many new public EV charging points do you expect to see installed in your authority between now and end of year 2022? If you don't have a specific number planned, please respond with "no specific number planned" 

8. Do you have a plan in place for the installation of more public EV charging points through to 2025? If not, over what period of time do you have a roadmap for? If you don’t have a roadmap, please respond with “we don’t have any specific plan in place” 

9. Are you making specific plans for the installation of rapid public EV charging points by 2025? If so, what percentage of new public charging points will be rapid? In this case, ‘rapid’ means 43Kw or more 

10. In the last 12 months, have you received any complaints from constituents about the reliability, availability or number of EV charging points in your council?

1. Zero
2. Not Applicable
3. Prices range dramatically, dependant on the charger. Slow chargers are approximately £400, rapid chargers are approximately £23k. There are even faster chargers there which are a significant cost
4. The Council is currently in the process of procuring chargers on two concession agreements. Maintenance will be performed by our partners

5. £0. We are however part of the DELLETI group who have received Government funding for EV installations. Installation has not started, and funding was provided more than 12 months ago

6. £0

7. 7-10

8. We are working with our partners to ascertain future needs. If further EVs are required, we have outlined areas for further EVs

9. Seven rapid chargers are planned for this year; however, this number may differ, dependant on grid capacity. Grid capacity is the biggest barrier to their installation

      10. No complaints have been made; however, enquiries have been made regarding whether we will be installing EV charging points soon

CON29 information relating to a property at EX34 9QQ

a. Enterprise Resource Planning Software Solution (ERP) -this is the organisation’s main ERP system and may include service support, maintenance and upgrades 

b. Customer Relationship Management (CRM) Solution-this is the organisation’s main CRM system and may include service support, maintenance and upgrades. Example of CRM systems the organisation may use could include Microsoft Dynamics, Front Office, Lagan CRM, Firmstep 

c. Human Resources (HR) and Payroll Software Solution-this is the organisation’s main HR/payroll system and may include service support, maintenance and upgrades. In some cases the HR contract maybe separate to the payroll contract please provide both types of contracts. Example of HR/Payroll systems the organisation may use could include iTrent, Resourcelink 

d. The organisation’s primary corporate Finance Software Solution-this is the organisation’s main finance system and may include service support, maintenance and upgrades. Example of finance systems the organisation may use could include E-Business suite, Agresso (Unit4), eFinancials, Integra, SAP 

In some cases you may come across contracts that provides service support maintenance and upgrades separate to the main software contract, please also provide this information in the response following the requested data below 

For each of the categories above can you please provide me with the relevant contract information listed below: 

1. Software Category: ERP, CRM, HR, Payroll, Finance

2. Software Supplier: Can you please provide me with the software provider for each contract?

3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name

4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included

Please also include any modules included within the contract as this will support the categories you have selected in question 1

5. Number of Users/Licenses: What is the total number of user/licenses for this contract?

6. Annual Spend: What is the annual average spend for each contract?

7. Contract Duration: What is the duration of the contract please include any available extensions within the contract

8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY

9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY

10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY

11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number)

1. a) Enterprise Resource Planning Software Solution (ERP)

1. ERP
2. DEF Software Limited
3. Mastergov
4. This information is published via the Council’s Contract Register: https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=40923c7b-a790-e811-80ed-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21
5. 30 concurrent users

6. £24,895
7. This information is published via the link as provided above
8. As 7 above
9. As 7 above
10. As 7 above
11. As 7 above

b) Customer Relationship Management (CRM)

       1.CRM

2. Granicus-Firmstep Ltd
3. Granicus
4. This information is published via the Council’s Contract Register: https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=d559b8ec-24dd-e811-80ef-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21
5. Site Licence
6. As 4 above
7. As 4 above
8. As 4 above
9. As 4 above
10. As 4 above
11. As 4 above

c) Human Resources (HR) and Payroll Software Solution

1. HR, Payroll
2. Insight Direct (UK) Ltd
3. MHR ITrent
4. This information is published via the Council’s Contract Register: https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=25de4713-8399-e911-80f8-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21
5. 500 users
6. As 4 above
7. As 4 above
8. As 4 above
9. As 4 above
10. As 4 above
11. As 4 above

d) The organisation’s primary corporate Finance Software Solution

1. Finance
2. Civica UK Limited
3. Civica
4. This information is published via the Council’s Contract Register: https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=f3b6f5ef-55a3-e711-80e6-005056b64545&p=696a9836-1895-e511-8105-000c29c9ba21
5. Site licence (unlimited users within Council)
6. As 4 above
7. As 4 above
8. As 4 above
9. As 4 above
10. As 4 above
11. As 4 above

1. Does you authority provide allotments?

2. If you do provide allotments:

1. Do you currently allow tenants to have bonfires on their plots?

2. If you don't allow bonfires on plots, is that a recent decision (since January 2020) and was climate change a stated factor in the decision being made?
3. If you do allow bonfires on plots, are you considering a change of policy within the next 18 months based on the damage to the environment that they cause?

1. Yes, the Council has one allotment at present, Jubilee Gardens, North Molton

2. The Council does not allow bonfires on the site and has not done since it took on the management of the site in 2005. Climate change was not the stated factor at that time

3. N/A

1. How many Blue Badge holders are in your area?

2. How many council-owned parking spaces there are?

3. How many of these council-owned parking spaces are for Blue Badge holders?

4. How many of these council-owned parking spaces are parent-child spaces?

5. How many fines are, on average, given out, to those that park in Blue Badge spaces that aren't allowed to park there?

6. The same for parent-child spaces

The following response relates to Off-Street parking only; Devon County Council are responsible for On-Street Parking

1. This information is not held by the authority; please contact Devon County Council: accesstoinformation-mailbox@devon.gov.uk for this information

2. 3,723

3. 97

4. Zero

5. 18.08.20 - 18.08.21 = eight were cancelled once a valid blue badge was received, 52 issued in total within the period

6. Not Applicable, see response to 4 above

CON29 information relating to a property at EX34 7DH

Applicant advised that no information is held

1. How many public health funerals has your council carried out each year for these financial years (April 1st - March 31st): 2019/2020 and 2020/2021? Please give figures relating to the date of funeral, rather than death if possible 

2. Please state, out of the above figures, how many of those people were male and how many of those men had next of kin and how many of those men did not have next of kin? 

3. Please state, out of the above figures, how many of those people were female and how many of those women had next of kin and how many of those women did not have next of kin? 

4. Please state, out of the above figures, how many of those people were aged under 18, aged 18-59 or aged 60 plus 

5. Please state, out of the above figures, how many of those people were cremated, how many were buried in a grave of their own and how many were buried in a shared or communal grave

Applicant referred to the Council’s Public Health Funeral dataset via the following link: https://www.northdevon.gov.uk/open-data/?ID=6D869870-EF56-455D-8985-3B36CA7B9D34&DS=4005  which provides the requested information for the requested period, which is updated monthly

It was confirmed that all deceased have their own grave; none are buried in shared/communal graves

1. Who are the existing vendors for the following parts of the network, and the estimated number of devices for each:

a) Data Centre Switching

b) Campus Switching

c) Security/Firewall

d) Campus Wireless

2. Are any of the above areas planned to be refreshed in the next two years? When are your current contracts set to expire for these areas?

3. Are any of the four areas purchased as a Managed Service from a 3rd party partner/supplier? If so, who provides this service?

4. Could you please provide a copy of your organisational structure?

1. a) Data Centre Switching

        HPE Switch = Nine

         Dell Switch = 11

         3Com Switch = Two

      b) Campus Switching

          HPE Switch = 13

       c) Security/Firewall

       This information was full withheld under Section 31(1)(a) as the Council considers that disclosure under the Act would or would likely to  prejudice the prevention and detection of crime

       d) Campus Wireless

           Cisco Meraki = 26

2. The switches are planned to be replaced in the next two years. There are no specific contracts, the switches are supported under warranty

3. No

4. Applicant directed to the Council website for its organisational structure for the whole authority:https://www.northdevon.gov.uk/council/chief-executive-and-senior-management/

A copy of the ICT structure chart was provided in Word format, which is available upon request

Provision of the Council’s Licensing Register(s) for licensing schemes (Selective, Additional 254 and 257 and Mandatory)

Applicant advised that it does not have a selective or additional licensing scheme in place; only a mandatory one which is published on the Council’s website via the following link:

https://www.northdevon.gov.uk/open-data/?ID=A4602931-8B01-4026-A1F9-60FFA952F74F&DS=4005

Local Authority Facilities Management contracts in place for the following:

Hard FM (M and E and building fabric)

Cleaning

Mail

Portering

Catering

Security

Information provided to applicant in table format, which is available upon request

1. How many apprenticeships were started in 2018, 2019, 2020 and 2021 to date in your authority area? Please give data separately broken down by academic year

2. Please provide number of apprenticeships started (as per Question 1) in 2018, 2019, 2020 and 2021 to date in your authority area broken down by age

3. Please provide a breakdown of apprenticeships started (as per Question 1) in 2018, 2019, 2020 and 2021 to date in your authority area broken down by gender

4. Please provide a breakdown of apprenticeships started (as per Question 1) in 2018, 2019, 2020 and 2021 to date in your authority area broken down by industry of the apprenticeships

Please note that the response below specifically relates to apprentices within the North Devon Council only, it does not hold this information for the North Devon area.  The Council has interpreted the ‘industry of apprenticeships under the last question to mean which department/service they falls under within the authority: 

1. 2018 = Four

    2019 = Eight

    2020 = Nine

    2021 = One

2. 2018 = Two individuals aged between 16 and 26

                One individual aged between 27 and 37

                One individual aged between 38 and 48

 2019 = Two individuals aged between 16 and 26

             Five individuals aged between 27 and 37

             One individual aged between 49 and 59

 2020 = One individual aged between 16 and 26

            Two individuals aged between 27 and 37

            Two individuals aged between 38 and 48

            Four individuals aged between 49 and 59

2021 = One individual aged between 16 and 26

The applicant was not provided with the specific ages of the apprentices that fall under this part of the request as the Council considers this to be personal data that those individuals would have no reasonable expectation for the Council to make publicly available. The Council determines that Section 40 of the Act applies in this instance. Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3A), (3B) or (4A) is satisfied. In this case Section 40(3A)(A) is met because disclosure of this information would breach the fair processing principle contained in the General Data Protection Regulation. This is an absolute exemption and there is therefore no requirement to consider the public interest         

3. 2018 = Three female, One male  

    2019 = Seven female, One male

    2020 = Five female, Four male

    2021 = One female 

4. 2018 = One = Estates

                One = Planning

                Two = Customer Services 

     2019 = One = Revenues

                One = Parks and Leisure

                Three = Customer Services

                 One = Finance

                 One = Building Control

                 One = Housing 

      2020 = One = Legal

                 Three = Planning

                 One = Customer Services

                 One = Revenues

                 One = Waste and Recycling

                 Two = Environmental Health

       2021 = One = Electoral Services

A full and up to date list of businesses/companies/charities that have become liable for business rates between to 1^st - 31st August 2021 and including:

• the full business name
• address
• date of liability
• the type of property they are in

Applicant directed to the Council’s Business Rates datasets which are updated on a quarterly basis: http://www.northdevon.gov.uk/council/key-statistics-and-data/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005   

The Revenues team that produces the datasets are unable to provide the information between the specific dates requested

This is because the reporting element that is used to pull various information from the Revenues system is only able to extract information on the day that a report is run and this then provides a snapshot as to how the accounts stand on that day. The Revenues team are unable to choose specific historic/past dates back over the years to run reports on to see which premises became liable for NDR. The reporting system that used by Revenues is a ‘live’ system that is continually being updated

Applicant advised that he next update will be due, in accordance with Section 22 of the Act, in October 2021