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Council Tax alerts

Council Tax rebate scam emails

We have heard reports of scam emails claiming to offer a £200 Government Council Tax Rebate. These emails are not from us.

Please view our Government Council Tax Rebate webpage for information on details of how we are paying the £150 rebate to council tax payers.

North Devon Council never cold calls, texts or emails residents requesting bank details. If council tax refunds are due or there is any change to your bill, you will receive a statement through the post explaining the situation. We do not charge an administration fee. If you receive one of these calls, do not give out any personal information and end the call as quickly as possible. 

If you are in any doubt of the authenticity of a call or email concerning your council tax account, please contact us on 01271 388361 or email

To report a suspected incident of the scam, call Citizens Advice on 020 8185 0710 and report it to the UKs national fraud and crime reporting centre, Action Fraud.

Pay your council tax

View the various ways you can pay your council tax bill

Council tax valuation bands

Find our what council tax band your property is in and how valuation bands are worked out

Discounts, exemptions and support

Find out if you are eligible for a discount or for help with paying your bill

Council tax charges and how it is spent

Find out how your council tax helps provide vital services in North Devon

Change of address or circumstances

Let us know if you've moved or had any other change in circumstances that could affect your bill

Difficulty paying your council tax?

We explain the procedure we go through for non-payment of council tax

Privacy and data protection

How your personal data is used and stored

Report a change of tenant or circumstances

If you have changes in tenancy, please report it

Council Tax Reduction Scheme

Information about claiming Council Tax Reduction (CTR)