Useful information

If you live in an HMO, you and all the other residents should:

  • follow the local guidance and regulations
  • behave in the same way as a single household if one of the tenants tests positive for Covid-19 or develops symptoms
  • make sure all shared areas are cleaned regularly and kept well ventilated

The Government website provides guidance on Covid-19 and renting for tenants and landlords in the private rented sector. This provides information on rent, mortgage payments, possession proceedings, repairs, maintenance, and health and safety. It also provides links to advice on social distancing and self-isolation protocols to protect both tenants and landlords.

Tenants in HMOs with Covid-19 symptoms

In the event of a tenant in an HMO showing symptoms of Covid-19, or testing as positive; the government has advised that the whole household isolate for 14 days. Tenants should advise their landlord if they have symptoms or have been told to self-isolate. Further information and guidance for households with possible or confirmed coronavirus infection can be found on the Government website.

HMO inspections

If an inspection of your property is required, a comprehensive risk assessment will be adhered to at all times, and a number of Covid-19 precautionary measures will be in place. These will be detailed in a letter you will receive prior to the visit.

If there is an inspection scheduled at your property, please notify your landlord and contact us immediately if:

  • anyone in the household is self-isolating and/or one or more residents have symptoms, or
  • there is someone who is clinically vulnerable living in the HMO

Further information

Our website also provides advice for both local businesses and the public on Covid-19 measures.