Bulky item collection

Find out how to book a bulky item collection and what can be collected

Book a bulky item collection by calling our Waste and Recycling Team on 01271 374776.

If you are entitled to assisted collections for general waste you can also request assisted bulky waste collections, but we are unable to enter inside your property.

Bulky item collection cost
Number of items Cost
Up to two items £30
Up to three items £38
Up to four items £45
Exceptionally large items  Contact for a quote

On the day of collection 

Make sure items are:

  • ready for collection by 6am
  • empty and cleaned fully
  • covered from rain, if they are fabric items (for example sofas or mattresses)
  • placed outside on the kerbside
  • placed by your bin area if you live in a block of flats
  • at a nearby collection point if you live on a housing estate

Items that can be collected

We can collect:

  • sofas (one item per piece) and arm chairs
  • bed frames, mattresses and cot beds 
  • desks, dressing tables, bookcases, drawers, cabinets and Wardrobes (1-2 doors per item) - please do not dismantle
  • tables and chair sets (max 4 chairs per item)
  • rugs (rolled up and tied) - state at time of booking
  • standard size cookers (not a Range, Aga or Rayburn cookers) and microwaves
  • dishwashers, washing machines/tumble dryers, cookers, fridges/freezers (contact for USA style)
  • ironing boards, light stands, blinds and curtain poles
  • televisions, stereos and speakers, computer equipment, TV stands
  • light stands, blinds, curtain poles
  • suitcase (emptied)
  • exercise equipment (excluding weights)
  • garden furniture
  • lawn mower
  • barbecue
  • strimmer
  • wheelbarrow
  • play equipment (flat-packed)
  • standard sized fence panel (must be intact, we are unable to take individual pieces of wood)
  • electric armchairs (the motor needs to be removed or separate so it’s not too heavy)
  • radiators if they are equal to or less than 5ft by 2ft

We can also collect up to 20 flattened cardboard boxes, these must be secured down with tape before we collect.

Items that cannot be collected

We cannot collect:

  • asbestos
  • commercial ovens
  • cross machines/running machines
  • boilers and oil tanks
  • radiators larger than 5ft by 2ft
  • oil filled radiators
  • bricks/rubble
  • glazed doors, greenhouses, glass, mirrors, windows, glass coffee tables, glass dining tables
  • hazardous waste
  • kayaks 
  • night storage heaters
  • photocopiers
  • pianos
  • range/Aga cookers
  • drivable lawn mowers
  • sheds (larger than 8ft by 6ft)
  • tyres (except pushbike)
  • vehicle parts such as car/van seats
  • soiled carpets
  • individual and/or broken pieces of wood from furniture
  • commercial fridge/freezers (caravan fridges, motor home fridges and camper van fridges)
  • ammonia gas fridges (See photo demonstrating this below)

Fridges we cannot collect

We cannot collect Ammonia gas fridges (Also known as absorption refrigerators). These may be used in caravans, trailers and dwellings lacking electricity, such as farms or rural cabins. See below the photo below of the back of a typical ammonia gas fridge:

A photo of the back of an ammonia gas fridge

Fridges we can collect

We can collect non-ammonia gas fridges. More commonly used domestic fridges (known as a compressor fridge) we can collect should look like the photo below:

A photo of the back of a common domestic compressor fridge

If you are unsure about the type of fridge you need to dispose of, please contact us to verify if we can collect it before making a bulky waste collection request.

If you have any items not covered by our services, you can use LoveJunk as an alternative provider. LoveJunk is an online marketplace for the collection of bulky waste, furniture and appliances. It matches you to nearby licensed waste carriers and also reuse charities and is free to use.

Charges for non-standard items

£35 items

  • external door (not glazed)
  • carpet per room (rolled up and tied). Please note: We are unable to take carpets which are soiled
  • bathroom furniture, such as bath (metal or porcelain baths broken into pieces), toilet (plus cistern), sink. The first item will be charged at £35, additional bathroom furniture will be £5 each

£45 items

  • flat-packed sheds (maximum size 8ft by 6ft) (must be intact, we are unable to take individual pieces/broken pieces of wood)

Charity and alternative options

You can also try finding your nearest recycling centre, contacting local charity shops and listing your items on free online services such as Freegle or Gumtree.