Book a bulky item collection by calling our Waste and Recycling Team on 01271 374776.

If you are entitled to assisted collections for general waste you can also request assisted bulky waste collections, but we are unable to enter inside your property.

On the day of collection 

Make sure items are:

• ready for collection by 6am
• empty and cleaned fully
• covered from rain, if they are fabric items (for example sofas or mattresses)
• placed outside on the kerbside
• placed by your bin area if you live in a block of flats
• at a nearby collection point if you live on a housing estate

Items that can be collected

We can collect:

• Barbecue
• Bed frames, mattresses and cot beds
• Desks, dressing tables, bookcases, drawers, cabinets and wardrobes (1-2 doors per item) - please do not dismantle
• Dishwashers, washing machines/tumble dryers, cookers, fridges/freezers (contact for USA style)
• Electric armchairs (the motor needs to be removed or separate so it’s not too heavy)
• Exercise equipment (excluding weights)
• Garden furniture
• Ironing boards, light stands, blinds and curtain poles
• Lawn mower
• Light stands, blinds, curtain poles
• Play equipment (flat-packed)
• Pressure washer
• Radiators if they are equal to or less than 5ft by 2ft
• Rugs (rolled up and tied) - state at time of booking
• Sofas (one item per piece) and arm chairs
• Standard size cookers (not a Range, Aga or Rayburn cookers) and microwaves
• Standard sized fence panel (must be intact, we are unable to take individual pieces of wood)
• Strimmer
• Suitcase (emptied)
• Tables and chair sets (max 4 chairs per item)
• Televisions, stereos and speakers, computer equipment, TV stands
• Wheelbarrow

We can also collect up to 20 flattened cardboard boxes, these must be secured down with tape before we collect.

Charges for non-standard items

£35 items

• external door (not glazed)
• carpet per room (rolled up and tied). Please note: We are unable to take carpets which are soiled
• bathroom furniture, such as bath (metal or porcelain baths broken into pieces), toilet (plus cistern), sink. The first item will be charged at £35, additional bathroom furniture will be £5 each

£45 items

• flat-packed sheds (maximum size 8ft by 6ft) (must be intact, we are unable to take individual pieces/broken pieces of wood)

Items that cannot be collected

We cannot collect:

• Ammonia gas fridges (See photo demonstrating this below)
• Asbestos
• Boilers and oil tanks
• Bricks/rubble
• Commercial fridge/freezers (caravan fridges, motor home fridges and camper van fridges)
• Commercial ovens
• Cross machines/running machines
• Drivable lawn mowers
• Gas canisters
• Glazed doors, greenhouses, glass, mirrors, windows, glass coffee tables, glass dining tables
• Hazardous waste
• Individual and/or broken pieces of wood from furniture
• Kayaks
• Night storage heaters
• Oil filled radiators
• Photocopiers
• Pianos
• Radiators larger than 5ft by 2ft
• Range/Aga cookers
• Sheds (larger than 8ft by 6ft)
• Soiled carpets
• Tyres (except pushbike)
• Vehicle parts such as car/van seats

Fridges we cannot collect

We cannot collect Ammonia gas fridges (Also known as absorption refrigerators). These may be used in caravans, trailers and dwellings lacking electricity, such as farms or rural cabins. See below the photo below of the back of a typical ammonia gas fridge:
 

Fridges we can collect

We can collect non-ammonia gas fridges. More commonly used domestic fridges (known as a compressor fridge) we can collect should look like the photo below:

If you are unsure about the type of fridge you need to dispose of, please contact us to verify if we can collect it before making a bulky waste collection request.

If you have any items not covered by our services, you can use LoveJunk as an alternative provider. LoveJunk is an online marketplace for the collection of bulky waste, furniture and appliances. It matches you to nearby licensed waste carriers and also reuse charities and is free to use.

Charity and alternative options

You can also try finding your nearest recycling centre, contacting local charity shops and listing your items on free online services such as Freegle or Gumtree.