The Smart way to pay for your parking
Have you ever parked in a pay and display car park only to realise you haven't got any change? Or you may not have the right money and end up putting too much in the machine and it doesn't give change?
These problems could become a thing of the past with a North Devon Council SmartCard.
Have you ever parked in a pay and display car park only to realise you haven't got any change? Or you may not have the right money and end up putting too much in the machine and it doesn't give change?
These problems could become a thing of the past with a North Devon Council SmartCard.
- What is a SmartCard
- Which car parks can I use my SmartCard
- How to use my SmartCard
- SmartCard application form (pdf 29kb)
What is a SmartCard
It's a credit card sized plastic card, which you charge up with money. Every time you park in a North Devon Council car park, you put the card in the SmartCard enabled machine and choose how long you want to stay. The machine deducts the payment from your card.
Which car parks can I use my SmartCard
You can use your SmartCard in all main NDC car parks. They will all have a sign displaying the SmartCard logo.
It's a credit card sized plastic card, which you charge up with money. Every time you park in a North Devon Council car park, you put the card in the SmartCard enabled machine and choose how long you want to stay. The machine deducts the payment from your card.
Which car parks can I use my SmartCard
You can use your SmartCard in all main NDC car parks. They will all have a sign displaying the SmartCard logo.
- Barnstaple: Belle Meadow, Bear Street, Cattle Market, Commercial Road, Fairview, Queen Street multi-story, North Walk ( next to Police Station), Portland Buildings (behind the Health Centre), Queens Street, Rolle Quay, Seven Brethren, Tuly Street, Tarka Lorry Park (Seven Brethren)
- South Molton: Cattle Market
- Ilfracombe: Brookdale, Cove, Jubilee Gardens, Pier and WIlder Road
How to use my SmartCard
To top-up your SmartCard
You can visit the car parks office at the Civic Centre, Barnstaple or top it up at a pay and display machine in car parks bearing a SmartCard logo.
To top it up at a pay and display machine
To top-up your SmartCard
You can visit the car parks office at the Civic Centre, Barnstaple or top it up at a pay and display machine in car parks bearing a SmartCard logo.
To top it up at a pay and display machine
- Insert the card with the gold chip facing upwards and the green arrow pointing towards the machine.
- When your card has been acknowledged by the machine the display will show how much credit is currently on your card, the current date and the maximum credit amount (50).
- Insert coins up to the value of £50.00. The display will show the increased balance.
- Press the green button
- Remove your card
If you want to cancel the process you can do so at anytime before the green button is pressed by turning the red dial.
To use your SmartCard to buy a ticket
- Insert your card with the gold chip facing upwards and with the green arrow pointing towards the machine (if you have a lorry, van or coach, use the yellow button to select the correct user).
- When the machine has acknowledged your card, the display will show how much credit is on your card, the date, and the maximum credit amount.
- Make sure you have enough credit before pressing the blue button until the expiry time you want is displayed on the machine.
*Please note: if you do not have enough credit, turn the red dial to release your card and follow the instructions for topping up the card.
*Don't forget that if your stay extends into the evening, make sure the expiry time covers the evening charge. - Press the green button
- Remove your card - your ticket will not be produced until the card is removed.
- Wait for your pay and display ticket to be printed and display in your windscreen.
*If you want to cancel the process, you can do so at anytime before the green button is pressed by turning the red dial.
How do I check my balance
To check the balance on the card, simply insert it in any pay and display machine and once it has been acknowledged, the balance will be displayed.
Lost or damaged cards
If your card does not work, or is lost or damaged, please purchase your pay and display tickets with coins and then inform the car parks office as soon as possible.
For lost or damaged cards, we will cancel the card and forward a replacement at a cost of £5.00. We are not able to refund any credit on a lost card.
Car Parks Office
North Devon Council
Civic Centre
Barnstaple
North Devon EX31 1EA
Telephone: 01271 388279
Email: parkingoffice@northdevon.gov.uk.
How do I check my balance
To check the balance on the card, simply insert it in any pay and display machine and once it has been acknowledged, the balance will be displayed.
Lost or damaged cards
If your card does not work, or is lost or damaged, please purchase your pay and display tickets with coins and then inform the car parks office as soon as possible.
For lost or damaged cards, we will cancel the card and forward a replacement at a cost of £5.00. We are not able to refund any credit on a lost card.
Car Parks Office
North Devon Council
Civic Centre
Barnstaple
North Devon EX31 1EA
Telephone: 01271 388279
Email: parkingoffice@northdevon.gov.uk.
