Planning service - our commitments to you
Customer charters
- The NDC Customer Charter sets out the standards you can expect from our services
- The Town and Parish Council Charter aims to help town and parish councils get the best from the Planning and Development Service and to let them know what standards they can expect when dealing with us
Other guidelines
The Planning team follows a number of guidelines when dealing with planning applications. This information is also available to applicants, their agents and other interested organisations, to help them through the process.
- Guide to pre-application discussions - the importance of pre-application talks and how this can help the planning process
- Guide to local list - Advice about the information required to achieve a valid planning application
- Guide to major applications - what a major application is and how it will be handled by the council
- Guide to Section 106 agreements - agreements between developers and the council as part of a planning consent condition
- Guide to letters of representation - letters written in response of a planning application, often by members of the public
- Guide to planning responses by town and parish councils - consulting with town and parish councils for their consideration of an application.
- Guide to accessing planning files - information on what files are available to view and details of how you can access them.
- Guide to planning compliance and enforcement - investigating allegations of planning control and the action that this could lead to.
Contact information
For planning enquiries, contact the Customer Service Centre:
Telephone: 01271 388288
For Typetalk: precede with 18001
Text: 07624 804042
Fax: 01271 388451
Email: customerservices@northdevon.gov.uk
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Our office hours are Monday to Friday 9.00 am to 5.00 pm.
Appointment based planning surgeries are held at:
To
make an
appointment visit one of
the offices or phone 01271 388288.
- Our commitment to you: guidelines that we follow in dealing with your application
- Your feedback: compliment, complaint or suggestion?
