Private Sector Housing Team
Decent Homes Poster (250 kb) 
Decent Homes Grants
Please select from the menu on the left.
Housing Requests for Service
How do I contact the Team for further information?
Contacting Environmental Health & Housing - click here.
Requests for Service
The Team responds to requests for service from tenants who feel that they are not being provided with a satisfactory standard of accommodation, e.g. problems with damp or a leaking roof.
The request will be passed onto an investigating Officer who will discuss the matter further with the tenant and then the landlord (if appropriate). Feedback on progress and the final outcome will be given.
The Team aims to ensure that the rights of tenants in private sector housing are protected, therefore promoting public health.
The aim is also to work closely with landlords, in order to promote the provision of high standards of tenanted accommodation within the Council's area. Guidance is provided to landlords who are looking to provide accommodation in the rented sector of the market.
Home Energy Efficiency
The Team is working to promote Home Energy Efficiency in the Council's area.
Grant funding is available for cavity wall/loft insulation, as well as other home energy efficiency matters:
Heat Devon Website
or contact the Heat Devon project on 0800 731 7116.
Energy Savings Trust website for further information on Energy Efficiency matters.
Decent Homes Poster (250 kb) Decent Homes Grants
Please select from the menu on the left.
Housing Requests for Service
How do I contact the Team for further information?
Contacting Environmental Health & Housing - click here.
Requests for Service
The Team responds to requests for service from tenants who feel that they are not being provided with a satisfactory standard of accommodation, e.g. problems with damp or a leaking roof.
The request will be passed onto an investigating Officer who will discuss the matter further with the tenant and then the landlord (if appropriate). Feedback on progress and the final outcome will be given.
The Team aims to ensure that the rights of tenants in private sector housing are protected, therefore promoting public health.
The aim is also to work closely with landlords, in order to promote the provision of high standards of tenanted accommodation within the Council's area. Guidance is provided to landlords who are looking to provide accommodation in the rented sector of the market.
Home Energy Efficiency
The Team is working to promote Home Energy Efficiency in the Council's area.
Grant funding is available for cavity wall/loft insulation, as well as other home energy efficiency matters:
Heat Devon Website
or contact the Heat Devon project on 0800 731 7116.Energy Savings Trust website
for further information on Energy Efficiency matters.Warmzone Website - Devon Warmzones Project 
(412kb) - The aim is to reduce fuel poverty, cut fuel bills, improve health and cut carbon emissions.
Warm Front - you could receive a grant of up to £2,700 for 'warm' improvements - heating and insulation - telephone 0800 316 6011 for further advice.
Healthier Homes North Devon - FREE loft and cavity wall insulation for all on income-related benefits. Telephone 0800 512012 for further advice.
Who should I contact if I have any further comments or compliments regarding the level of service provided?
We welcome your comments on how we can improve the way we deliver our services. If you have any comments, compliments or feel you need to complain about our service delivery; please write to the Environmental Health Manager at the address below:
Jeremy Mann
Head of Environmental Health and Housing Services
North Devon District Council
Civic Centre
Barnstaple
Devon EX31 1EA
Telephone: (01271) 388341
Email: customerservices@northdevon.gov.uk
(Please note that the Council has a set procedure for dealing with complaints. You will be advised of the outcome of the investigation, together with what action the Council proposes to take.)
- Devon Warmzones Project (412kb) - The aim is to reduce fuel poverty, cut fuel bills, improve health and cut carbon emissions.Warm Front - you could receive a grant of up to £2,700 for 'warm' improvements - heating and insulation - telephone 0800 316 6011 for further advice.
Healthier Homes North Devon - FREE loft and cavity wall insulation for all on income-related benefits. Telephone 0800 512012 for further advice.
Who should I contact if I have any further comments or compliments regarding the level of service provided?
We welcome your comments on how we can improve the way we deliver our services. If you have any comments, compliments or feel you need to complain about our service delivery; please write to the Environmental Health Manager at the address below:
Jeremy Mann
Head of Environmental Health and Housing Services
North Devon District Council
Civic Centre
Barnstaple
Devon EX31 1EA
Telephone: (01271) 388341
Email: customerservices@northdevon.gov.uk
(Please note that the Council has a set procedure for dealing with complaints. You will be advised of the outcome of the investigation, together with what action the Council proposes to take.)
