Housing Advice

The Housing Advice Centre is at 25 Boutport Street, Barnstaple. We can help you with advice on any housing problem, whether you’re living with friends or family, or are a lodger, tenant, landlord or owner. We can also help if you’re homeless or threatened with homelessness. The Housing Advice Centre also runs the North Devon Housing Register, open to anyone looking for affordable housing in the district. This site contains information about:
- Housing Advice and Homelessness
- Moving Home
- Consultation and Feedback
- How to contact us
- Rural Housing Project

- North Devon's Housing Needs Assessment 00/01
(pdf 16kb)

- a. Appendix, Delivering and Modelling Affordability
(pdf 23kb)

- b. Appendix, Housing Needs Survey
(pdf 54kb)

- Housing Customer Charter (pdf 47kb)

- People who are homeless or threatened with homelessness – giving
advice on your rights and options.
- Tenants of both private landlords and registered social landlords – giving
advice on rights and responsibilities. This may include liaising with landlords to resolve the dispute;
representing tenants in court; advising on benefit issues; intervening in cases of harassment and eviction
(criminal offences that the Council has the power to prosecute).
- Landlords – we give advice about the rights and responsibilities of landlords
and tenants; help with letting accommodation; free advertising in the Housing Advice Centre.
- We can offer help to people who are in difficulties with their mortgage lender
and are threatened with repossession, even helping in Court to prevent repossession.
- Help with finding accommodation
We have a series of Fact sheets to give you more information about some of the things we can help with. Fact sheets are available on the following topics:
- The Basic Court Process for Mortgage Arrears
- Help for the Homeless

- Useful Names and Addresses
- Local Solicitors offering free initial consultations
Moving Home
The Housing Advice Centre also runs the North Devon Housing Register, open to anyone looking for affordable housing in the district. It’s a one-stop shop which gives access to the housing of North Devon Homes and other housing associations with housing in the district. The Council does not own any homes but nominates applicants on the Housing Register to the Registered Social Landlords (generally housing associations) who own properties in the district.
- Finding Housing in North Devon, a useful guide
(pdf 530kb)

- NDDC Allocation Policy (pdf 68kb)

- North Devon Housing Register Application Form (pdf
123kb)

- North Devon Housing Register Renewal Form (pdf
16kb)

- Transfer Application Form (pdf 24kb)

- Medical Questionnaire (pdf 36kb)

- Housing Options for Older People (109kb)

Consultation and Feedback
The council has to prepare a number of strategies which look at the housing needs and solutions within the district in the long term. If you have any further comments, contact us by email: housingadvice@northdevon.gov.uk.
- North Devon Strategic Housing Statement 01/05
(pdf 24kb)

- Homelessness Strategy (pdf 86kb)

- Homelessness Review (pdf 318kb)


