Clinical waste collections
Clinical waste
Clinical waste means any waste which consists wholly or partly of:
- human or animal tissue
- blood or bodily fluids
- excretions
- drugs or other pharmaceutical products
- swabs or dressings
- syringes, needles or other sharp instruments
Unless made safe,
this type of clinical waste may prove hazardous to anyone coming into contact with it. This waste should
not be disposed of within normal household rubbish.
If patients are treated in their home by a community nurse or a member of the NHS profession, any waste produced as a result is considered to be the healthcare professional's waste and they should dispose of correctly.
In the case of medicines, it is recommended these are disposed of by returning them to a pharmacist.
Sanitary towels, nappies and incontinence pads are not considered hazardous waste and therefore can be disposed of within normal household waste.
Arranging a collection
We offer a free of charge clinical waste collection through a sub contractor who uses an unmarked van to ensure that the collection remains discreet. Items can be collected from a named, discreet, location accessible from 5am on the day of collection.
You can arrange regular or ad hoc collections to meet your needs. The sub contractor operates fixed weekly collection areas. For example: Barnstaple area collected every Monday. To arrange ad hoc collections you must contact us at least one day prior to your collection day.
If you need to cancel or suspend your regular collection please contact us.
If patients are treated in their home by a community nurse or a member of the NHS profession, any waste produced as a result is considered to be the healthcare professional's waste and they should dispose of correctly.
In the case of medicines, it is recommended these are disposed of by returning them to a pharmacist.
Sanitary towels, nappies and incontinence pads are not considered hazardous waste and therefore can be disposed of within normal household waste.
Arranging a collection
We offer a free of charge clinical waste collection through a sub contractor who uses an unmarked van to ensure that the collection remains discreet. Items can be collected from a named, discreet, location accessible from 5am on the day of collection.
You can arrange regular or ad hoc collections to meet your needs. The sub contractor operates fixed weekly collection areas. For example: Barnstaple area collected every Monday. To arrange ad hoc collections you must contact us at least one day prior to your collection day.
If you need to cancel or suspend your regular collection please contact us.
Contact information
To contact the Customer Service Centre:
Face to face: Civic Centre, Ilfracombe and South Molton.
Telephone: 01271 374776
For Typetalk: precede with 18001
Email: customerservices@northdevon.gov.uk
You can also report issues to the independent FixMyStreet website
Our office hours are Monday to Friday 9.00 am to 5.00 pm.
Trade waste contact
Telephone: 01271 318508
Fax: 01271 318529
Email: tradewaste@northdevon.gov.uk
Our office hours are 8.30 am to 5.00 pm Monday to Friday.
Your views
- Customer charter: our standard of service to you
- Your feedback: compliment, complaint or suggestion?

