Housing Options service
What we do
The primary aim of the service is to prevent homelessness. North Devon Council's Housing Options service delivers:
- housing register: Devon Home Choice - to provide access to affordable housing throughout Devon
- housing options: to explore options available to prevent homelessness
- homelessness service: to assist when prevention has not been successful
We aim to ensure that advice and information is available to everyone in the North Devon district free of charge.
Improving services
The council prepares strategies, which consider the current and long term housing needs and solutions within the district, taking into account historical trends and performance information, as well as national guidance.
- Homelessness strategy 2008-2013 (pdf 141 kB)
- Homelessness review 2008 (pdf 213 kB)
- Rough sleeper strategy (pdf 417kB)
NDC's housing service has been recognised by the Audit Commission as being good with promising prospects for improvement. There has also been external recognition for good practice, such as our approach to helping rough sleepers.
Feedback
We hope the services you receive from us are the quality you expect, or better.
We do understand there are times when you feel unhappy with our services or you may want to make a compliment or a suggestion about how we can improve.
You can give us your feedback in different ways.
Contact information
To contact the Customer Service Centre:
Telephone: 01271 388870
For Typetalk: precede with 18001
Text: 07624 804042
Fax: 01271 388451
Email: customerservices@northdevon.gov.uk
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Face to face: Civic Centre, Ilfracombe and South Molton.
Our office hours are 9.00 am to 5.00 pm Monday to Friday.
Feedback
We hope the services you receive from us are the quality you expect, or better.
We do understand there are times when you feel unhappy with our services or you may want to make a compliment or a suggestion about how we can improve.
You can give us your feedback in many different ways.
