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Frequently Asked Questions

Questions
1. How much is ...?
2. How long do we take?
3. Do you answer the drainage/water/sewerage questions?
4. Who is the cheque made payable to?
5. What other searches do I need to do?
6. Can you tell me who owns a piece of land?
7. Can you tell me the boundary of my property?
8. Are you on the DX?
9. Do you do the Commons Register searches?

How much is ...?
View the current list of fees.

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How long do we take?
The majority of searches are returned within 4 to 5 workings days providing they are received by 9.00am. Searches received after this time, including NLIS searches, will normally be processed the next working day. Some searches may require additional investigation by us, but we will let you know if this will take longer than 10 working days as soon as is reasonably possible. We have not had a search result that has taken longer to process than 10 working days for the last six years.

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Do you answer the drainage/water/sewerage questions?
No. As of the 1st April 2002 a separate search should be made to South West Water, telephone (01392) 443115.

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Who is the cheque made payable to?
North Devon District Council

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What other searches do I need to do?
We are unable to answer this for reasons of liability. Staff may give their own personal opinions but these are without liability. The Law Society Conveyancing Handbook contains some information with regard to searches to be made in different parts of the United Kingdom. If you have access to the NLIS Hub this information is provided for you.

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Can you tell me who owns a piece of land?
No, this Department holds no information regarding land ownership. Our Estates Department will be able to tell you whether the Land is owned by North Devon District Council. Their telephone number is (01271) 388281/388268. For other land this information is held at the Land Registry at Plymouth. They can be contacted on (01752) 636000 or click on the link to take you to their main site. Then select Plymouth as the District Land Registry and click Go.

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Can you tell me the boundary of my property?
No, we hold no information regarding boundaries. They are a complex subject in themselves. The starting place for this information is the deeds of the property. You may need to employ the services of a legally qualified person or qualified surveyor.

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Are you on the Document Exchange (DX)?
No, we are only on the post. All post sent by us is sent using First Class post.

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Do you do the Commons Register search/How much is it?
The Commons Register search is now question 22 on the CON29O form and should be sent to us.
The Commons Register is maintained by:
Devon County Council
County Hall
Topsham Road
Exeter
Devon
EX2 4QD

The fee can be found on the current list of fees.

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