Frequently asked questions
- how do I find the Civic Centre
- how do I complain to the council
- how do I register to vote
- are there currently any job vacancies at the council
- how do I claim bousing benefit
- how do I report benefit fraud
- how do I find out when a council committee meeting is taking place
- how do I view the progress of a planning application

- does NDC have an IEG Statement
- who do I contact if my rubbish/refuse has not been collected
- how do I apply for a grant
- who is my local councillor
- where can I see the Local Plan
- when is the next council meeting
- where can I find useful leaflets on environmental health issues?
How the green bin service works
- what are the benefits of having a green wheelie bin?
- what happens to the green waste once you've collected it?
- is everyone getting this new service?
- when will the green bin get emptied?
- what can I put in the green bin?
- can I put green waste in a plastic bag and then put it into the green bin?
- can I put soil and rubble into the green bin?
- what happens if I put food waste or other things apart from garden waste and cardboard in my green bin?
- what do I put into the black bin?
- where do I put my dry recyclable stuff like tins, jars and plastic bottles?
- when will the green box and bag be emptied?
- I cannot move the bin on my own;.can I get some help?
- I live in flats, but want to take part; is there a solution for me?
- does the bin belong to me?
- how do I look after my bin?
- what if my wheelie bin gets broken or stolen?
Social benefits
- information on the Civil Partnership Act
- what information must I provide?
- what do I do if my circumstances change?
- when will my benefit claim be processed?
- when will my benefit start?
- can my Benefit start earlier than my claim?
- can my Benefit be paid directly to my landlord?
- what do I do if I disagree with the amount of benefit Received?

