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photo - Call centre worker on the telephone

How to contact us

Customer Service Centre

Our Customer Service Centre is a one-stop shop designed to improve access to North Devon Council services.

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You can contact us to discuss any aspect of our services in a number of ways:
  • e-mail
  • via this website
  • telephone
  • Typetalk textphone if you have hearing difficulties
  • call into one of our offices
  • write to us

However you choose to contact us,an interpretation or alternative formats service is available at your request.

Main office

North Devon Council
Civic Centre
North Walk
Barnstaple
Devon
EX31 1EA

Visiting Hours: Monday to Friday 9.00 am to 5.00 pm
Telephone: 01271 327711
For Typetalk: precede with 18001
Fax: 01271 388451
E-mail us: customerservices@northdevon.gov.uk

Directions:
Map of the Barnstaple area. The opening of the new Taw Bridge means there are changes to the road traffic flows around Barnstaple (pdf 2.5 Mb) logo - PDF logo. Please note that there is no access to public parking at Barnstaple Civic Centre.

Other contacts

Alternatively, if you know which service you need please use the following links to obtain the specific contact details:
Whichever way you choose to contact us we will always aim to provide a consistent level of service as set out in our Customer Services' Customer Charter (Word 1447 kB) logo - Word Document Logo.

Comments or complaints

If you wish to comment, complain or make a suggestion about how we can improve our service, please use our online forms to send us your feedback.

Emergencies

If you need to contact us outside of our working hours, please ring 01271 388240. Our duty officer will be able to help you in an emergency.