Small business rate relief
Ratepayers who are not entitled to another mandatory relief or are liable for unoccupied property rates and occupy a property with a rateable value which does not exceed £17,999 outside London or £25,499 in London will have their bill calculated using the lower small business non-domestic rating multiplier, rather than the national non-domestic rating multiplier.
In addition, generally, if the sole or main property is shown on the rating list with a rateable value, which does not exceed £12,000, the ratepayer will receive a percentage reduction in their rates bill for this property of up to a maximum of 50% for a property with a rateable value of not more than £6,000. However, until 31 March 2014 the Government has doubled the usual level of relief.
This percentage reduction (relief) is only available to ratepayers who occupy either:
(a) one property, or
(b) one main property and other additional properties providing those additional properties each have a rateable value, which does not exceed £2,599
The rateable value of the property mentioned in (a), or the aggregate rateable value of all the properties mentioned in (b), must not exceed £17,999 outside London or £25,499 in London on each day for which relief is being sought. If the rateable value, or aggregate rateable value, increases above those levels, relief will cease from the day of the increase.
An application for Small Business Rate Relief is not required.
Where a ratepayer meets the eligibility criteria and has not received the relief they should contact their local authority. Provided the ratepayer continues to satisfy the conditions for relief which apply at the relevant time as regards the property and the ratepayer, they will automatically continue to receive relief in each new valuation period.
Certain changes in circumstances will need to be notified to the local authority by a ratepayer who is in receipt of relief (other changes will be picked up by the local authority). The changes that should be notified are:
(a) the ratepayer taking up occupation of an additional property, and
(b) an increase in the rateable value of a property occupied by the ratepayer in an area other than the area of the local authority which granted the relief
Contact information
You can contact the business rates team in several ways.
By post:
North Devon Council
Lynton House
Commercial Road
Barnstaple
Devon
EX31 1DG
Telephone: 01271 388361
For Typetalk: precede with 18001
Text: 07624 804042
Fax: 01271 326134
Email: businessrates@northdevon.gov.uk
Face to face:
- Lynton House: Monday to Friday, 8.45 am to 4.00 pm
- Ilfracombe Centre: Monday to Friday, 9.00 am to 5.00 pm
- South Molton: Monday to Friday, 9.00 am to 5.00 pm
- Customer charter: our standard of service to you
- Your feedback: compliment, complaint or suggestion?

