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Finding your way around North Devon Council



Navigation



On the left hand side of every page is a blue menu which lists the section you are in and the categories within that section. These sections can be clicked on to view information. For example: Housing, by clicking on the blue link on the left navigation bar, a new menu will appear with a selection of links in the housing section.

The information in the site is divided up into 12 main sections. These are:

Council and Democracy, Business, Community and Living, Education and Learning, Environment and Planning, Health and Social Care, Housing, Jobs and Careers, Tourism, Leisure and Culture, Policing and Public Safety, Social Issues, Transport and Streets, Contact Us.

Finding information



1. The home page



Once you start to look at different parts of the site, if you want to return to the homepage, just click on the 'NDC logo'' in the top left hand corner.

2. Search



Use the search box to type in your own word(s) and carry out a search for the word(s) on the website. The search box can be found in the top right hand corner of every page. It is best to use one or two key words rather than a long sentence.

3. Choose a main section



Housing: by clicking on the blue link on the left navigation bar, a new menu will appear with a selection of links on the housing section.

4. A to Z of council services



The A to Z council services is another method for finding information on the site. It lists all the information relating to North Devon Council in alphabetical order. Simply click on the first initial letter of the service you require. For example, if you want to find information on planning applications, you may choose to click on the letter 'P' for planning, or perhaps 'A' for applications.

5. Site map



You may prefer to use a site map to get a breakdown of all the main sections of North Devon Council website.

Portable document format (pdf)

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We use Adobe(R) Acrobat(R) software to create PDF (portable document format) files. If you have trouble opening pdf files you may need to download a free copy of Adobe Acrobat Reader.external website

Please note that PDF documents may not be readily accessible to screen readers and may not be formatted for visually impaired users.

We do tag PDF documents so that these are accessible. However, the website contains many hundreds of legacy PDF documents that are not tagged.

Conversion tools



The following tools can be used to convert PDF documents into plain text or plain HTML documents. You can translate a PDF into a text only or plain HTML by using a script or sending a file as an attachment.

Go to Googleexternal website, type the web address of any PDF. Go to 'View as HTML' in the results, the document will be converted into a text only HTML document.

Another way to access PDF documents which works on all platforms is GS Viewed external website more assistance?

Microsoft Office documents



We also publish some documents in Microsoft Word format logo - Word Document Logoand Microsoft Excel format Excel spreadsheet to view these files you must have Microsoft Word or Excel installed on your PC or you can use Microsoft Viewer downloadable from the links below.
You could also download Libre Office external website, which is a multiplatform - Microsoft Windows (98 - Vista), GNU/Linux ("Linux"), Sun Solaris, Mac OS X (under X11), and FreeBSD - and multilingual office suite and an open-source project. Libre Office is compatible with all other major office suites, the product is free to download, use, and distribute.

Jargon



We try to ensure that content on this website is easy to understand and contains a minimal amount of jargon. However if you do come across a term or phrase which you don't understand a useful glossary to public services (and voluntary sector) jargon can be found at: http://www.theguardian.com/education/netclass/schools/idliketousethenetbut/idonthavetheconfidence/links/0,,82159,00.html external website

Please click on the words 'Contact us' which appears at the top of every page and the bottom left hand navigation if you wish to find contact details for North Devon Council or emergency telephone numbers.

If you have any queries or suggestions regarding the information on this website, or technical issues about using this website, you can use our online webform to contact us.

Accessibility guidelines


We have some useful accessibility information in our help section.

Feedback



If you want to give feedback on the website or any other aspect of our services, please visit our feedback page.


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