Ref: Date of Response: Information Requested: Response: Exemptions:
5095  10.10.17 and 01.11.17  The following information relating to council owned and/or operated car parks within North Devon The names of all council owned and/or operated public car parks and corresponding space numbers

1. Number of On-Street parking spaces within North Devon

2. Ticket and contract parking revenue generated at the council’s off-street car parks during the 2016/17 financial year

3. Ticket and contract parking revenue generated by the council’s on-street parking spaces during the 2016/17 financial year

4. PCN/ECN revenue generated at the above during the same period

5. Operating expenses incurred at the above during the same period

6. Details of any capital expenditure/improvement works undertaken in any of the above car parks during the same period

7. If, in accordance with the Traffic Management Act 2004, the council produces an Annual Parking Report containing the above information, please provide a copy of this report 

The Council is not responsible for the enforcement of off-street parking (car parks). Devon County Council is the authority responsible for on-street parking enforcement. Applicant provided with the following e-mail address to contact Devon County Council’s FOI team for any parking information that they hold: accesstoinformation-mailbox@devon.gov.uk

1. The Council publishes the numbers of parking spaces for each of the car parks that it is responsible for on the Council website: http://www.northdevon.gov.uk/parking/parking-reports/ Applicant referred to the CSV document called ‘NDC car park information’

2. Applicant referred to the two datasets published on the Council’s website for this information, via the link below:

http://www.northdevon.gov.uk/open-data/?ID=ABAB98E0-8980-4486-8612-A5632E912EB0&DS=4005 

  • Income from Pay and Display Machines by Town – 2013/14 through to 2016/17
  • Money received by Council in Parking Charges and Fines – 2009/10 through to 2016/17

3. As explained above, this information is not held by the authority. Please contact Devon County Council FOI’s team for this

4. As 2 above

5. Applicant provided with the information contained in an Excel spreadsheet

6. The only capital works carried out to car parks during 2016/17 was the resurfacing of the Central Car Park and Lorry Park at Southley Road, South Molton which was completed in May 2016 by Roadform Engineering Co. Ltd at a cost of £131,882.03

7. The annual parking report is yet to be produced and therefore, at this time, is not held by the Council

Sections 16 and 21 of Act
5102  02.11.17 

Details of all compensation claims paid out by the Council during the years 2013/14, 2014/15, 2015/16 and 2016/17, and specifically for each pay-out:

 

  1. The amount paid out
  2. Date of payment
  3. What it was for (a short summary of the incident/case)
  4. The location it related to (ie. Barnstaple)
  5. Who it was paid to (organisation or individual)

2013/14: 

1.£1,750.00

2.23.05.13

3.soft tissue injury

4.Ilfracombe

5.Individual 

1.£2,500.00

2.14.05.13

3. Cut

4.Barntaple

5. Individual 

2014/15 

1.£3,037.24

2.19.06.14

3.Soft tissue injury

4.Ilfracombe

Individual 

1.£2,530.00

2.01.08.14

3. Contusions/bruising

4.Barnstaple

5.Individual 

1.£3,500.00

2. 14.10.14

3. Strain/Sprain

4. Barnstaple

5. Individual 

2015/16 

1.£3,667.89

2.29.12.15

3.Bones chipped/broken

4.Barnstaple

5. Individual 

2016/17 

1.£1,750.00

2.18.04.16

3. Cut

4. Barnstaple

5. Individual
None
5103 08.11.17

Information relating to the proposed Public Space Protection Order for Barnstaple Pannier Market (following on from requests 4269 and 4563)

The majority of the information request was provided to the applicant, apart from some information considered to contain personal information, information that considered to contain legal advice that is privileged and also information that if released would prejudice the prevention and detection of crime

Sections, 31, 40 and 42 of Act
5104  01.11.17  1. A list of council buildings that are currently laying empty and/or unused

2. A list of council buildings that are currently for sale

3. A list of council buildings that will be coming up for sale within the next 12 months

4. Copies of the official council minutes relating to the last four meetings of the council’s property committee

1.Applicant provided with this information

2.There are no Council owned properties that are currently for sale 

  • 3.Applicant provided with this information

4.The Council does not have a specific property committee, however all property related matters that require committee approval are taken to Executive Committee which is held monthly

The minutes of Executive are published on the Council’s website:https://www.northdevon.gov.uk/council/councillors-and-committees/meetings-agendas-and-minutes/?ID=3C454626-A98C-4D42-8F20-1DC733BD4345&DS=260

Sections 16 and 21 of Act
5108  01.11.17 

1.For the financial years 2014-15, 2015-16 and 2016-17 (and giving individual figures for each year), what was the total value of services commissioned by the council, and therefore not provided by the council's own employees? 

2.How much was spent, or what was the total cost to the council or services provided in-house (not by an external contractor) for each financial year

3.What was the council's full budget for each financial year?

4.For the year 2016-17 only, a list of all external contractors for the provision of council services and how much was paid to, or invoiced to each 

5.Does the council have a policy to refer to service users as customers, clients, residents, taxpayers, or otherwise, in its documentation and web material? Please specify which

1.Payments to External Service Providers

2014/15 = £1,014,719

2015/16 = £924,860

2016/17 = £765,340

2.Total cost of in-house services

2014/15 = £11,406,637

2015/16 = £10,814,772

2016/17 = £11,346,791

3.Budget

2014/15 = £11,687,800

2015/16 = £11,738,480

2016/17 = £11,946,310

4.2016/17 External Service Providers

North Devon Theatres Trust (Theatres provision) = £223,125

Parkwood Leisure (Leisure Facilities) = £104,090

ISS Facility Services (Grounds maintenance) = £241,325

Mazars Public Sector (Internal Audit) = £69,300

North Devon Plus (Economic Development) = £127,500 

5.The Council does not hold a policy for referring to service users

None
5109 03.11.17

Information to ascertain the legal ownership of The Hillsborough Estate, Ilfracombe and Brimlands pleasure grounds

Information provided to the applicant, where held

None
5119 16.11.17

In Excel format, a list of all planning applications submitted on or after 1 October 2013 where no decision was made within 26 weeks (unless a longer period has been agreed in writing between applicant and local planning authority) and no refund of fees has been made to date

Information provided to the applicant

None
5120 23.11.17

The following information for each Council car park, covering the financial years 2013/14, 2014/15, 2015/16 and 2016/17: 

1. The total annual income figure received by the council for:

a) Legitimate parking charges (tickets issued)

b) Overstay fines (overstaying time limits)

c) Contravention of any parking rules fines, broken down into itemised categories of what each contravention relates to

d) All other items requested previously:

i) Cost of employing Enforcement Officers in each year from 2013/14

ii) Cost of employing Messrs Hydrock to conduct the parking survey

iii) The total cost of installing and subsequently removing pay on exit systems at Bear Street and Queen Street car parks

e)    Average annual maintenance costs per parking machine

f)    Other contractors maintenance costs for upkeep of car parks

2. The percentage of the total annual total takings (income) received by the council

1 a) Applicant provided with information presented over four separate Excel spreadsheets, providing a monthly breakdown for each car park 

1 b) and c) Council unable to provide this information as the only way it can be provided would require a manual search of 30,417 Penalty Charge Notices that have been issued in total between 2013/14 through 2016/17 which has been estimated to take approximately 1,268 hours (based on each PCN taking approximately 2.5 mins to check) 

d) i) These costs include salary, national insurance, superannuation and overtime): 

2013/14 = £137,360.08

2014/15 = £177,079.21

2015/16 = £211,903.10

2016/17 = £181,545.82 

d) ii) £19,718 

d) iii) Installation = £134,912.06, Removal = £3,009.44 

e) Average Maintenance cost per parking machine: 

2013/14 = £535.31

2014/15 = £588.22

2015/16 = £530.96

2016/17 = £724.59 (includes coin upgrade for the machines to accept the new £1 coin) 

f) 2013/14 = £61,363.45

   2014/15 = £87,405.82

  2015/16 = £61,667.53

  2016/17 = £78,301.39 

2. The percentage of all car park income compared to the Council’s gross income is as follows: 

2013/14 = 5.3 percent

2014/15 = 5.5 percent

2015/16 = 5.9 percent

2016/17 = 6.1 percent
Section 12 of Act
5123 07.11.17

1. Does the Council outsource their transactional services to another authority or shared service?

2. Which Finance system is used (Oracle, Agresso, Sage, E-Financial, SAP etc.) 

3.  Has this finance system been used for the last 6 years?

a) If no, what finance system was previously in place?

b) When did this system change take place?

4. The total number of Accounts Payable invoices processed by the authority in the last financial year 2016/17

5. A breakdown of the total value of Accounts Payable invoices (third party supplier spend) for each of the last 6 years

6. How many active suppliers are currently on the Supplier Masterfile? 

7. How many inactive suppliers are currently on the Supplier Masterfile?

8. Is third party pre-payment software utilised by the authority to prevent invoice payment errors from occurring?

a) If so, please provide contract period

9. Over the last 6 years, please state the name(s) of all external organisation(s) used to review Accounts Payable transactions and identify and recover erroneous payments (Duplicates, Overpayments, VAT input errors or credits on statements), and the period(s) reviewed by each

a) the total value of moneys recovered by each provider in the period(s) reviewed

b) the total amount paid to any external parties/ total cost to of utilising these services, for this review work 

10. Does the Council use any external provider to ensure invoices correlate to the contract charges ie. checking volume discounts have been applied (please state name)?

a) What percentage fee or rates does the authority pay for this service?

11. A contact list for finance and procurement departments at the authority 

12. What internal controls does the authority have to prevent payment errors occurring (3 way matching, no PO no PAY, invoice scanning etc.)

13. Does the authority conduct supplier statement reconciliation exercises on any suppliers?

a) If so, what selection criteria is adhered to?

1.No

2. Civica Financials

3. Yes, since 2004

4. 10,706 invoices

5. As follows:

    2016/17 = £10.05m

    2015/16 = £11.00m

    2014/15 = £12.20m

    2013/14 = £ 9.01m

    2012/13 = £10.02m

6. 26,496 active suppliers

7. 25,408 inactive suppliers

8. Civica Financials ‘creditors’ module – contract until September 2022

9. The Council has participated in the National Fraud Initiative over the last six years.

Cost: 2016/17 = £2,200

        2014/15 = £2,200

        2012/13 = £1,100

10. No

11. Adam Tape, Exchequer Manager, adam.tape@northdevon.gov.uk,

Tony Rumble, Accountancy Manager, tony.rumble@northdevon.gov.uk,

Martin Williams, Procurement and Service Delivery Manager, martin.williams@northdevon.gov.uk

12. Invoice scanning, purchase order matching, batch controls, duplicate payment records, monthly budget monitoring

13. No

 
5125 08.11.17

1. How many complaints were made to the Council in 2016 about neighbours having noisy intercourse?

2. How many of these complaints were investigated?

3. What was the total cost of these investigations?

4. How many of these resulted in a conviction?

  1. None
  2. N/A
  3. N/A
  4. N/A
None
5129 10.11.17

1. The number of vehicles reported as abandoned within the local authority area in 2017 (to date), 2016, 2015, 2014, 2013 and 2012 

2. The number of abandoned vehicles removed by the local authority in 2017 (to date), 2016, 2015, 2014, 2013 and 2012 

3. The number of abandoned vehicles destroyed by the local authority in 2017 (to date), 2016, 2015, 2014, 2013 and 2012 

4. The amount of money spent by the local authority on removing and destroying abandoned vehicles in 2017 (to date), 2016, 2015, 2014, 2013 and 2012 

5. The amount of money in fines distributed by the local authority to people for abandoning their vehicles in 2017 (to date), 2016, 2015, 2014, 2013 and 2012

1.2012 = 100

   2013 = 115

   2014 = 135

   2015 = 197

   2016 = 319

   2017 = 309

2. 2012 = 14

    2013 = 21

    2014 = 17

    2015 = 16

    2016 = 39

    2017 = 52

3. 2012 = 7

   2013 = 17

   2014 = 10

   2015 = 10

   2016 = 37

   2017 = 27

4. 2012 = £ 735.00

   2013 = £1,261.89

   2014 = £ 872.50

   2015 = £ 755.00

   2016 = £4,098.85

   2017 = £5,641.51

5. 2012 = 0

    2013 = 0

    2014 = 0

    2015 = 0

    2016 = £600.00

    2017 = £200.00
None
5130 17.11.17 Total number of developments receiving planning permission with an element of energy production, whether this is microgeneration for the site only, or to support the local/national energy grid, between September 2015 and September 2017 Information provided to the applicant None
5132  02.11.17  CON29 information relating to a property in EX36 4FJ Some information provided to the applicant. Applicant also directed to other external authorities/organisations None
5134 14.11.17

1. Under the government’s new funding arrangements for training apprenticeships, how much has the local authority contributed to the apprenticeship levy for this financial year 2017/2018? 

2 a) Supply a copy of the model apprenticeship agreement or/and apprenticeship policy/ guidelines. If the authority does not have one, please state 

b) Which of the following levels of apprenticeship training is available by your local authority and state the apprentice full time weekly Pay for each: 

 I.   Level 2

 II.  Level 3

 III. Level 4

 IV. Level 5

 V.  Other (please specify) 

3. Apprentices employed on a contract of training of one year or more will receive annual incremental pay rises. Please supply a copy of the currently agreed pay scales applicable to apprentices employed by the local authority 

4.For 2015, what was the: 

a) Total number of new apprentices employed: 

 I.  Full time

 II. Part time 

b)Total number of existing staff employed on an apprenticeship scheme: 

 I.  Full time

 II. Part time 

c) Total number of apprenticeships that were completed 

d) Total number of new apprentices that gained further employment 

5. For 2016, what was the: 

a) Total number of new apprentices employed: 

 I.  Full time

 II. Part time 

b) Total number of existing staff employed on an apprenticeship scheme: 

 I.  Full time

 II. Part time 

c) Total number of apprenticeships completed 

d) Total number of new apprentices that gained employment 

6. For the current year 2017, please: 

a) State the total number of new apprentices employed: 

 I.  Full time

 II. Part time 

b) State the total number of existing staff employed on an apprenticeship scheme:     

 I.   Full time

 II.   Part time 

d) State the total number of apprenticeships completed

e) Total number of new apprentices that have gained employment up to September 2017

f) Supply a breakdown showing the current number of apprentices employed for each job role/function

g) Supply a breakdown showing the current number of new and existing apprentices by race, disability, gender identity and sexual orientation 

7. What terms and conditions are all your apprentices employed on? For example JNC, NJC, SJC, or other (please specify) 

8. When creating new and existing apprenticeships , does the recruitment policy and procedures encourage managers not to create apprenticeship opportunities to replace jobs which have been deleted and not to replace employees in any circumstances?

9. Does the local authority add apprenticeships clauses to relevant tender specifications and encourage existing contractors to implement apprenticeship programmes in their contracts?

1. £25,000 over this financial year 

2. A) We do not have an apprenticeship agreement/policy or guidelines but use the same written statement of particulars as our employees receive. A separate paragraph is included as ‘special conditions’, which relate to it being an apprentice post, ie. the length of apprenticeship; upon the successful completion of stated qualification the apprenticeship will end and details re: failure to complete the apprenticeship 

B) The level of apprenticeship undertaken is dependant upon the role and the existing qualifications of the individual. Existing staff on apprenticeships remain on current salary. New apprentices coming in are paid year one £10,000.00 pa and in year two £11,159.00, or if they are 19 or over, they will receive the minimum hourly rate for their age. Pay is not dependant on the level of qualification undertaken

3. Apprentices do not receive an incremental rise; the Council has a rate for year one and a rate for year two, as in question 2B 

4.  A I) Four  II) Zero

    B I) Zero  II) Zero

    C) One

    D) One

5. A I) Two  II) Zero

    B I) Zero  II) Zero

    C) Zero (part way through)

    D) Zero 

6. A I) Two  II) Zero

    B I) One  II) Zero

    D) Two – others part way through

    E) Two

    F) X1 Existing Member of staff – Apprenticeship, Workshop Technician, Operational Services

        X1 Apprentice Property and Technical Services Assistant, Estates, Resources

       X1 Apprentice Accounting Technician – Accountancy, Resources

       X1 Apprentice Housing Register Officer, Environmental Health and Housing Services 

       X1 Apprentice Revenues and Benefits Admin Officer, Revenues and Benefits, Resources       

G) Applicant not supplied with this information as it is considered to be sensitive  which  relates specifically to those individuals as referred to above in the response to F) who would have a reasonable expectation of privacy.  Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In this case Section 40(3)(a)(i) is met because disclosure of this information would breach the fair processing principle contained in the Data Protection Act 1998.  This is an absolute exemption and there is therefore no requirement to consider the public interest 

7. National Joint Council (NJC) 

8. No, every vacancy is addressed at Senior   Management Team before approval of recruitment in order to identity if an apprenticeship could be utilised

9. No

Section 40 of Act
5137  02.11.17  CON29 information relating to a property in EX31 3FU Applicant advised that there is no information to reveal None
5138 06.11.17 CON29 information relating to a property in EX31 2LZ Some information provided to the applicant. Applicant also directed to other external authorities/organisations None
5140 06.11.17 CON29 information relating to a property in EX18 7DD Some information provided to the applicant. Applicant also directed to other external authorities/organisations None
5141 06.11.17 CON29 information relating to a property in EX32 0QW Some information provided to the applicant. Applicant also directed to other external authorities/organisations None
5142  01.11.17 

1. For construction and building maintenance contracts established since 1 January 2017, has, or will the council be putting in place monitoring and reporting whether main contractors/suppliers are paying their sub-contractors/suppliers within 30 days?[Please choose] 

A) We are already monitoring and reporting that payment takes place within 30 days routinely

B) We will be monitoring and reporting that payment takes place within 30 days routinely

C) We don’t and will not be monitoring and reporting that payment takes place within 30 days

D) If you don’t know, please provide information on what policy you do pursue 

2. For construction and building maintenance contracts established since 1 January 2017, has the council built in a contractual requirement for suppliers to pay the suppliers directly below them in the supply chain within 30 days (or are you taking steps to apply this)? [Please choose] 

A) We have built in a contractual requirement for payment to flow through the supply chain within 30 days routinely

B) We are taking steps to apply a contractual requirement for payment to flow through the supply chain within 30 days routinely

C) We have not and will not be building in a contractual requirement for payment to flow through the supply chain within 30 days

D) If you don’t know, please provide information on what policy you do pursue 

3. For construction and building maintenance contracts established since 1 January 2017, does the council deduct cash retentions from main contractors/suppliers?[Please indicate any answers that describe your current position – it could be more than one] 

A). We do not deduct cash retentions

B). We deduct cash retentions up to 5 percent

C). We deduct retention above 5 percent 

4. When the council regularly deducts cash retentions, does the council use the cash:

[Please indicate any answers that describe your current position – it could be more than one] 

A). To bolster working capital

B). To fund other construction-related activities

C). To fund other activities (not related to construction)

D). To invest in overnight money markets

E) OTHER: Please specify 

5. For construction and maintenance contracts established since January 2017:

[Please choose] 

A). If you do not deduct cash  retentions, does the council insist that its main supplier/contractor does not deduct cash retentions from their sub-contractors/suppliers too.

B). You do not impose any contractual requirements on your main suppliers about cash retentions from their sub-contractors/suppliers

C). OTHER: Please specify​

 

1. Not applicable: the Council has not entered into any construction or maintenance contracts where the contractors have utilised sub-contractors since 1 January 2017 

2. B 

3. A

4.N/A 

5.C. The Council puts in place a standard contract retention, normally up to 5 percent, after practical completion for its works contracts and for the life of the rectification period (normally 1 year after practical completion, depending on the size of the project).  The only deductions it would make to this would be where the contractor has failed to rectify a defect that has arisen following practical completion and the Council needs to use its contractual right to employ (and pay) another contractor to do this in place of the original contractor – this is the purpose for this retention

None
5146  02.11.17 

What artwork the Council has purchased and sold in the financial years 2013/14, 2014/15, 2015/16 and 2016/17.  Artwork to covering paintings, drawings, prints, sculptures etc 

1.For each piece of artwork 

a) how much the council spent on it

b) the name of the artwork

c) the name of the artist and

d) where it currently resides, for example on public display in a town hall, in the mayor's private office, in storage etc 

2.What artworks were sold in the financial years 2013/14, 2014/15, 2015/16 and 2016/17.  For each artwork sold 

a) the name of the artwork

b) the name of the artist

c) how much the artwork was sold for

d) when the artwork was bought

e) how much it was bought for

f) when it was sold and

g) who it was sold to

 

2013/14 

a)    £500

b)    Green glazed toby jug, pink glazed two handle vase, blue beaker, pair Heron candlesticks, green glazed frog, Lauder vase

c)    C.H Brannam and A Lauder (deceased)

d)    Museum of Barnstaple and North Devon 

2014/15 

a)    £150

b)    Large brown jug with glazed decoration

c)    Taz Pollard

d)    Museum of Barnstaple and North Devon

 

2015/16 

a)    £20

b)    Small green and yellow vase

c)    W Baron (deceased)

d)    Museum of Barnstaple and North Devon 

2016/17 

a)    £300

b)    puzzle jug, Fishley bowl, light blue

c)     EB Fishley

d)    Museum of Barnstaple and North Devon 

Applicant advised that all of artists apart from the artist as referred to in the details for the purchased in 2014/15 are now deceased and so there is no required consider Section 40 (personal data) as it only applies to living individuals

The name of artist as referred to in the purchase in 2014/15 was not withheld as the name is displayed besides the artwork at the Museum of Barnstaple and North Devon and therefore in the public domain 

2. There have been no sales in each of the years as requested

 

None
5148 21.11.17

All documents associated with planning applications 5331 and 44816 including application forms, supporting information, summary, notes and any other correspondence

Information provided to the applicant, with some personal information redacted

Regulation 13
5149 07.11.17

Regarding the Council’s Self-build and Custom Housebuilding Register: 

  1. The number of individuals listed on the register as at 31 October 2017 
  1. The number of new entries of individuals on the register between 1 November 2016 and 31 October 2017 
  1. The number of associations of individuals (groups) listed on the register as at 31 October 2017 
  1. The number of associations of individuals (groups) which were registered between 1 November 2016 and 31 October 2017 
  1. If there are groups listed on the register, the total number of people in those groups as at 31 October 2017
  2. If there are groups listed on the register, the total number of people in those groups which were registered between 1 November 2016 and 31 October 2017
  1. 42
  2. 20
  3. One
  4. Zero
  5. Two individuals
  6. Zero 

Planning Policy advises that the data will be published within an Authority Monitoring Report (AMR) via the following link end of 2017/early 2018:

http://www.northdevon.gov.uk/council/strategies-plans-and-policies/environment-and-planning-policies/local-plan/local-plan-supporting-documents-evidence-base/monitoring-reports/
None
5150 13.11.17

The following information drawn from the UK Food Surveillance System (UKFSS) database for 2015 and 2016: 

i) Details of all meat and meat products, game and poultry that were submitted for sampling analysis by you (the local authority): 

- The date of the test

- The premises type

- The level 4 category description

- The food description

- The nature of the product (raw, processed, ready to eat, etc.)

- The type of hazard tested for

- Whether it passed

- Any enforcement action

- Any post-enforcement follow up action and its findings 

ii) Details of all meat and meat products, game and poultry that were subject to food labelling checks by you (the local authority): 

- The date of the test

- The premises type

- The level 4 category description

- The food description

- The nature of the product (raw, processed, ready to eat, etc.)

- Whether the product was compliant with labelling rules

- If non-compliant, the specific labelling fault (eg. nutritional declaration, allergen declaration etc.)

- Any enforcement action

- Any post-enforcement follow up action and its findings

i) applicant advised that there were no applicable samples for 2015.  Applicant provided with a spreadsheet detailing the requested information for 2016

ii) Applicant advised that this information falls under the remit of Trading Standards, Devon County Council and advised to direct this part of the request to their FOI team: accesstoinformation-mailbox@devon.gov.uk

None
5151  01.11.17  Public Health information  Applicant directed to the public health funeral dataset published on the Council’s website and updated monthly:
http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=FC5B0661-C420-432E-A7D3-B148C8EC82BD
Sections 16, 21 and 22 of Act
5152 16.11.17 Copies of air quality readings taken on Braunton Road, the Square and surrounding area within the last 12 months and details of what has been done by the authority to improve the air quality of the said area Information provided to the applicant, where held None
5154 21.11.17

1.Do you provide a centralised printing and / or reprographics service?

a.Who are the current suppliers of production digital printing systems? (this does not include office MFD systems) b.Can you provide details of make / model of the equipment and when it was installed?

c.Can you provide the last 3 years approximate costs for the supply of digital printing equipment and indicate when the contract is to expire?

d.If you outsource this function in whole or in part, please indicate who is the current supplier/s are, annual spend for the last 3 years, and when the contract is due to expire. (This does not include ad-hoc print requests) e.Can you please provide contact details for the person responsible for the above?

2.Do you provide a centralised mail fulfilment service?

a.Who are the current suppliers of mail fulfilment systems?

b.Can you provide details of make / model of the equipment and when it was installed?

c.When does the contract expire?

d.If you outsource this function in whole or in part, please indicate who the current supplier/s are and when the contract is due to expire. (This does not include ad-hoc print requests) e.Can you please tell me how many franking machines the Council has?

f.Can you please identify the financial spend on all these products broken down by (Mailing Systems, Mailing Software, Franking Systems) for the last 3 years (total per year not per device will suffice)?

g.Can you please provide contact details for the person responsible for the above? 

3.Can you please confirm your line of business systems for the following business areas and confirm if the printing / mailing is done in house, outsourced or a mixture? Can you identify the approximate spend on these items broken down by license costs, support costs, consultancy costs and external mailing costs?

a.Council Tax

b.NNDR

c.Housing Benefits

d.Elections

e.Social Housing

f.Finance 

4.Can you please confirm if you use any document composition / personalisation / transactional software which may include but is not limited to one or more of the following - Paris, Formscape, PlanetPress, XMPie, Gandlake a.Can you please provide details of the core supplier of these products?

b.Can you please provide details of any external support or consultancy for these products and the name/s of the supplier?

c.Can you please identify the financial spend on these products for the last 3 years broken down by license costs, support costs and consultancy costs?

d.Can you please provide contact details for the person responsible for the above? 

5.Can you please confirm if the authority uses an ESP (Email Service Provider) such as Mandrill, Mailgun, SparkPost etc for sending bulk email?

a.Can you please provide contact details for the person responsible for the above? 

6.Can you please confirm if the authority uses MailChimp for sending bulk email?

a.Can you please provide contact details for the person responsible for the above? 

7.Can you please confirm who provide your IT Services and what (if any) elements are outsourced, who to and when the contract is due to end?

a.Can you please provide contact details for the person responsible for the above?

1. Yes 

a) Ricoh and Annodata through KCS

b) Ricoh MPW5100 wide format printer/scanner installed May 2015 – five year lease

   Canon irAdvance c7280i with Fiery, folder and booklet finisher installed Dec 2014 – five year lease

c) Ricoh –  lease cost: £688.86 per quarter  

   Canon – lease cost: Machine/finisher £1,205.88 per quarter, Folder/inserter   £328.08 per quarter

d) N/A

e) Helen Gale, Print Room Manager, helen.gale@northdevon.gov.uk, 01271 388445 

2. Yes, in-house

a) - d) N/A

e) Two

f) Claire Holm, Customer and Corporate Communications Manager, 01271 388239, claire.holm@northdevon.gov.uk

g) £1,576 per year 

3. The responses are as follows:

a) Council Tax, b) NDDR, c) Housing Benefits

Council Tax, NNDR and Housings Benefits have shared systems

Civica OPEN Revenues and annual fees (licence/support/maintenance) £12,110 

Document imaging/workflow system Civica W360 annual fees (Licence/support/maintenance) = £12,359.55 

Annual billing is outsourced to CFH Docmail.  Total annual costs 2016/17 = £10,564.62 plus £14,380.24 postage 

Internal postage recharge 2016/17 = £17,193 

d) Elections - Printing is mostly external.  Mailing for poll cards are mailed directly from the printers who use Royal Mail.  Postal votes mailing is managed in house and sent using Royal Mail 

Xpress Software covers Elections and Electoral Registration - Licence fees:

2015 = £18,011.26

2016 = £18,924.68

2017 = £18,924.68 

2015 Parliamentary, District and Parish Elections External printing = £17,616.02, Internal printing = £2,853.67 Poll card postage sent via printer, using Royal Mail = £19,300.43 Licence fees = £598 Additional licence fee = £15.00 

2016 PCC Elections/EU Referendum

External printing = £12,894.34, Internal printing = £2,760.09 

Poll Card Postage sent via Printer, using Royal Mail = £22,459.76 (PCC) Poll Card Postage sent via Printer, using Royal Mail = £19,733.60 (EU REF) 

Postal Vote Postage in house Royal Mail = £8,356.30 (PCC) Postal Vote Postage in house Royal Mail = £11,330.01 (EU) Licence Fee’s = £612.20 EU Sweep licence = £557.00 EU Additional licence fee = £15.60 EU 

Elections 2017 Devon County Elections/Parliamentary External Printing = £17,606.34, Internal Printing = £2,616.01 

Poll Card Postage sent via Printer = £20,734.73 using Royal Mail (DCC) Poll Card Postage sent via Printer = This information is not held by the Council (Parliamentary) 

Postal Vote Postage in house Royal Mail = £9,522.74 (DCC) Postal Vote Postage in house Royal Mail = £16,348.75 (Parliamentary) 

Licence Fees = This information is not held by the Council Additional licence fee = This information is not held by the Council 

e) Social Housing - Home Connections provides Devon Home Choice.  Printing is a mixture of in-house and out-sourced bulk printing done via Devon Home Choice Co-ordinator; although North Devon Council contributes £1,000 per annum towards printing cost of application forms, guidance etc.  North Devon Council manages applications on Devon Home Choice that are either resident in the areas or out of area but requesting the Council's area (currently 2,698 applications) and are responsible for mailing out to these applicants.  This postage cost is not separated for this area work and therefore we are unable to provide the specific costs 

f) Finance - General Ledger/Creditors/Debtors/E-procurement

Consultancy = £3,300

Support/annual maintenance costs = £18,000 (of which £10K is on-going) £22,937.37  Mailing costs = None

                 Icon

                 Licence costs = £5,500

                 Support/annual maintenance costs = £19,945

                 No mailing costs 

Printing and mailing for debtors and creditors is done in-house (post room, print room and Multi-Functional Devices).  Internal recharge totals during 2016/17 to Exchequer:

                  Postage = £1,977.39

                 Print Room = £1,506.45

                 Multi-Functional Devices (printers) = £779.38

External print service for payslips, the cost of which in 2016/17 was £387.66 

Payroll system = FMP Payroll (previously TeamSpirit), the annual support cost for 2016/17 was £4,521.75.

4. N/A

5. None

6. No

7. IT is provided in-house

None
5155 03.11.17 CON29 information for a property in EX39 4NB Information provided to the applicant where held None
5156 07.11.17

1. What percentage of the Council’s IT budget is allocated to cloud infrastructure? 

2. By what percentage has this decreased or increased in the last five years? 

3. Does the Council have a strategy to migrate its infrastructure to cloud? 

4.What is the current composition of the Council’s cloud infrastructure by percentage: 

On-premises infrastructure

On-premises private cloud

On-premises public cloud

Hosted infrastructure

Public cloud 

5.Does the Council plan to adjust the percentages of this infrastructure over the next two years? 

6.Which factors are delaying the Council’s adoption of cloud technology?
  1. 0 percent (does not include SaaS or hosted applications)
  2. 0
  3. No
  4. 100 percent on-premises infrastructure (does not include SaaS cloud based applications and hosted applications)
  5. No
  6. Each project is reviewed on its own merits
None
5157 03.11.17 Public Health information Applicant directed to the public health funeral dataset published on the Council’s website and updated monthly:
http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=FC5B0661-C420-432E-A7D3-B148C8EC82BD
Sections 16, 21 and 22 of Act
5158 23.11.17

Pool Car/Staff car for work/ commuting to work/commuting schemes usage for 2015/16 and 2016/17

1. Number of pool cars, either leased or owned, does the Council have?

2. Total annual spend on pool cars

3. Total annual miles of poo cars

4. Number of regular pool car users

5. Number of casual pool car users

6. What is the overall cost per mile of pool cars?

7. How many Council staff use their own car during the course of the day to carry out Council work?

8. How many miles were traveled by staff in their own car on Council activity

9. What was the average cost per mile reimbursed to users?

10. What was the target cost per mile?

11. How much did the Council spend on reimbursing staff for miles traveled for Council activity in their own cars?

12. Name and Job Title of person responsible for developing and monitoring policies on employee car usage within the Council

13. What policies, working documents or plans does the Council have in place to reduce volume and/or cost per mile of usage by pool/and or staff cars?

14. What policy documents does the Council hold on general car usage policy and associated targets and metrics?

15. Is the Council pursuing new methods to address issues and/or needs around car usage?

16. What is the average number of staff arriving to work in offices and other shared places of work of the Council on a weekday?

17. Of that number, how many staff on average drive their own car to that office?

18. Does the Council have any carpool or commuting schemes in place?

19. Is so, what incentives or compensation is offered to encourage staff to take advantage of these?

1. 2015/16 = None  2016/17 = None

2. 2015/16 = N/A   2016/17 = N/A

3 - 6 As 2 above

7. This is not recorded by the Council

8. 455,269

9. 0.45

10. The Council does not have a target cost per mile

11. 2015/16 = £100,866

      2016/17 = £90,849

12. Nikki Gordon, HR Manager

13. None at present

14. The Council has a local agreement called Car Allowances Scheme which talks about casual and essential users and how essential car users are assessed but does not relate to targets and metrics

15. Not at present

16. This information is not recorded

17. This information is not recorded

18. No

19. N/A

None
5159 13.11.17 CON29 information for a property in EX34 9LY Some information provided to the applicant. Applicant also directed to other external authorities/organisations None
5160 21.11.17

Implementation of Sections 166-167 of the Equality Act regarding taxi services for wheelchair users (follow on request from FOI 4720 answered in May 2017: 

1. Please indicate whether the Council has changed its position since April, such that it does now have a list of wheelchair accessible taxis under your powers set out in Section 167 of the Equality Act 2010, and/or a list of wheelchair accessible private hire vehicles? 

2. If the Council does now have such a list, please provide information in response to the following questions 2a) to 2j):

2a) On what date was it put in place?

2b) The statutory guidance states "The Government therefore recommends that a vehicle should only be included in the authority’s (S167) list if it would be possible for the user of a “reference wheelchair” to enter, leave and travel in the passenger compartment in safety and reasonable comfort whilst seated in their wheelchair."

Is this the definition you have used for a taxi or PHV to be considered wheelchair accessible for the purposes of the list? 

2c) The statutory guidance states: "Before drivers can be subject to the duties under section 165 of the Act, the LA must first publish their list of designated vehicles, and clearly mark it as ‘designated for the purposes of section 165 of the Act’. LAs should ensure that their designated lists are made easily available to passengers, and that vehicle owners and drivers are made aware.  Lists should set out the details of the make and model of the vehicle, together with specifying whether the vehicle is a taxi or private hire vehicle, and stating the name of operator."

Have you published your list? Is it marked "designated for the purposes of Section 165 of the Act"? Is the make and model of each vehicle listed? Is each vehicle identified as a taxi or a private hire vehicle? Is the name of the operator of each vehicle given in the list? Have you made owners and drivers of vehicles on the list aware that their vehicle has been listed? 

2d) The guidance states: "it would also be helpful to include information about the size and weight of wheelchair that can be accommodated, and whether wheelchairs that are larger than a “reference wheelchair” can be accommodated."

Does your list include information on each vehicle as to the size and weight of wheelchair that can be accommodated, and whether wheelchairs larger than a "reference wheelchair" can be accommodated? 

2e) The guidance states: "We encourage LAs to provide drivers of taxis and PHVs who are not exempt from the duties with clear guidance on their duties with respect to the carriage of passengers in wheelchairs, either as part of existing driver-facing guidance, or as supplementary communication."

Have you provided non-exempt taxi/PHV drivers with such guidance? 

2f) The guidance states: "We recommend that licensing authority rules for drivers are updated to make clear when a meter can and cannot be left running"

Have you updated such rules to make this clear? 

2g) The guidance states: "Section 172 of the Act enables vehicle owners to appeal against the decision of a LA to include their vehicles on the designated list. That appeal should be made to the Magistrate’s Court, or in Scotland the sheriff, and must be made within 28 days of the vehicle in question being included on the LA’s published list."

Please tell me how many such applications have been made to the Magistrates Court, and how many have been successful 

2h) How many drivers has the authority prosecuted for discriminatory behaviour contrary to S165 of the Act? How many such prosecutions were successful? What were the sentences? 

2i) How many drivers licensed by yourselves have been prosecuted by other people or bodies for failure to comply with S165 of the Act? How many such prosecutions were successful? What were the sentences? 

2j) Where drivers have been prosecuted under S165 of the Act, thus affecting their standing as a "fit and proper person", what resultant disciplinary action have you taken in respect of their taxi or private hire vehicle drivers' licenses? 

3) If you do not have a S167 list or lists now, please indicate if you still intend to produce such a list 

4) If you don't have a S167 list but do intend to produce one, please provide information in response to questions 4a) and 4b) below

4a) Please indicate when you intend to have the list in place

4b) Where you have already made relevant decisions, please indicate whether you intend to comply with the elements of the statutory guidance set out in 2b) to 2f) above 

5) Irrespective of whether you have created a list or not or indeed whether you intend to create such a list, since 2010 you have been obliged to process applications under Section 166 of the Equality Act for driver medical exemptions from the duty to transport and not discriminate against wheelchair users. The Guidance states; "the Act allows LAs to grant exemptions from the duties to individual drivers. These provisions are contained in section 166, and were commenced on 1st October 2010." 

5a) How many exemptions have you granted under S166 of the Equality Act 2010? 

5b) The guidance states: "We understand that some licensing authorities have already put in place procedures for accessing and exempting drivers, and as an absolute minimum, we think that the evidence provided should be in the form of a letter or report from a general practitioner."

Do you accept or require a letter or report from a GP to process applications for driver exemption under S166? 

5c) The guidance states: "The Government’s view is that decisions on exemptions will be fairer and more objective if medical assessments are undertaken by professionals who have been specifically trained and who are independent of the applicant. We would recommend that independent medical assessors are used where a long-term exemption is to be issued, and that LAs use assessors who hold appropriate professional qualifications and who are not open to bias because of a personal or commercial connection to the applicant"

Have you appointed independent medical assessors to determine applications for medical exemption under S166? 

5d) Please provide a copy of your application form for driver exemption under S166 

5e) The guidance states: "Section 172 of the Act enables drivers to appeal against the decision of a LA not to issue an exemption certificate. That appeal should be made to the Magistrate’s Court, or a sheriff in Scotland, and must be made within 28 days beginning with the date of the refusal."

How many appeals against refusal to issue S166 exemptions have been heard? 

5f) How many appeals against refusal to issue S166 exemptions were successful? 

6) The guidance states: "We would therefore recommend that LAs also publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchair into a seat within the vehicle. It should be made clear however that this list of vehicles has not been published for the purposes of section 165 of the Act and drivers of those vehicles are therefore not subject to the legal duties to provide assistance."

Do you currently publish a list of vehicles that are accessible to passengers in wheelchairs who are able to transfer from their wheelchairs into a seat within the vehicle?

1. No, the Council's position has not changed

 

2. a) - j) N/A

 

3. Yes, the Council does intend to produce such a list

 

4. a) The Council is unable to provide a date at this time

 

4. b) N/A

 

5. a) None

 

5. b) The Council is yet to decide

 

5. c) No

 

5. d) Not yet available

 

5. e) None

 

5. f) N/A

 

6. No
None
5161 06.11.17

During the last 12 months:

1.How many miles have staff driven for business / grey fleet (mileage reimbursement) 

2.How much has been spent on grey fleet (mileage reimbursement) 

3. Who is responsible for travel and sustainability policy
  1. 214,440
  2. £91,294
  3. Nikki Gordon, HR Manager
None
5162 13.11.17

CON29 information for a property in EX31 3EU

Applicant advised that there is no information to reveal None
5163 06.11.17 List of vacant commercial properties where the rateable value exceeds £10K and the account holder is liable for empty property rates Applicant directed to the Business Rates datasets published on the Council’s website and updated quarterly: https://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005 Sections 16, 21 and 22 of Act
5164 06.11.17 1. The number of residential properties (houses, flats, maisonettes) where the council owns the freehold but is no longer the leaseholder, ie. the number of properties sold under the Right to Buy 

2. The number of properties in the answer to 1. where the leaseholder registered address for correspondence is different to the leasehold address (an away address) 

3. If available, the number of these homes (answer to 2.) where the leasehold was sold after April 2012
Applicant advised that the Council transferred all of its housing stock to North Devon Homes Ltd, 21 February 2000, therefore the Council has not sold  any properties under Right to Buy since None
5165 08.11.17

1. Is the Council using any software to manage incoming communication channels (phone, email, live chat etc.) from constituents (eg. Zendesk, Desk.com, Intercom, RightNow, Service Cloud, Freshdesk etc.)?

2. If so, what is the software called?

3. When does the contract with this current software provider end?

4. How much does the current software cost annually?

5. What is the annual budget for this type of software?

6. When will the Council be looking to review the current software?
  1. Yes
  2. Novell Service Desk
  3. No contract, its licenced
  4. £3,503
  5. £3,503
  6. No current plans to review
None
5166 13.11.17

For each ward within North Devon Council’s remit,  the total number of people on the electoral register broken down by individual ward for the following time points: 

At the time of the European referendum (23/06/2016) 

At the end of 2016 (01/12/2016) 

At the time of the 2017 general election (08/06/2017) 

At the time of most recent records held

Information provided to the applicant, where held None
5167   08.11.17

1. Has or will the local authority have a Christmas lights switch on or similar event in October, November or December 2017? If yes: 

2. Who did the switch on or performed at the event? 

3. Were they paid a fee to do so? If so, how much were they paid? If more than one, please provide a breakdown 

4. Were expenses paid, either in addition to any fee or instead of? If so, please provide a breakdown
 

Applicant advised that the activities requiring the presence of a celebrity or personality, such as switching on Christmas lights, are organised in the North Devon area by Barnstaple Town Centre Management btcm@northdevon.gov.uk, which is an unincorporated public/private sector partnership

None
5169 14.11.17

As at 8 November 2017: 

1. How many children under five years of age (ie. aged 0-4) are currently housed in temporary accommodation by the local authority?

2. How many of these children aged 0-4 are housed in B and Bs (bed and breakfasts)?

3. How many children of all ages are currently housed in temporary accommodation by the local authority (with the definition of children being anyone aged under 18)?

As at 8 November 2017: 

1. Eight

2. Four

3. 26
None
5170 23.11.17

1.Does the Local Authority own or manage any markets, fairs, festivals, or other events, where there are trading stalls; whether permanent, occasional, regular, outsourced or managed by another body? 
2.Does the Council have an Local Authority have an Animal Welfare Charter?

a) (if yes) Please supply a copy
b) (if no) Would the Council be happy to receive examples of other Local Authority Animal Welfare Charters?

3.Does the Council allow stall holders at its markets to sell real fur? (including small items such as knitted hats with fur bobbles, or key rings with fur trims etc.)
a) (if held) Please supply copies of policies/agreements covering this subject.
b) (if not held) Would the Council be happy to receive a recommended form of words to include in policy documents and stallholder agreements?

4.The contact details of the portfolio holder or committee chair whose remit includes markets?

1.Yes, Barnstaple Pannier Market 

2. No,

a) N/A

b) Yes, the Council’s Licensing department would be happy to receive information at: licensing@northdevon.gov.uk 

3.The Council has not received any requests from traders who wish to sell real fur items; therefore this has been referred to the Council’s Senior Management Team for consideration. The Council’s Economic Growth Manager, Ellen Vernon has confirmed that she will be able to keep the applicant informed of the outcome/any decision made in due course 

a) N/A

b) Yes. Please forward any documentation to Ellen Vernon, Economic Growth Manager, ellen.vernon@northdevon.gov.uk who will be able to forward onto Senior Management Team to assist them in the understanding of the wording used elsewhere 

4.Councillor David Brailey, david.brailey@northdevon.gov.uk , 01271 329796
None
5171 17.11.17

CON29 information for a property in EX31 3GT

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5172 17.11.17

CON29 information for a property in EX16 8AT

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5175 20.11.17

CON29 information for a property in EX32 7DJ

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5176 21.11.17

CON29 information for a property in EX36 3AU

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5179 23.11.17

CON29 information for a property in EX31 4FN

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5180 23.11.17

CON29 information for a property in EX33 1JR

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5181 15.11.17

Public Health Funeral information

Applicant directed to the public health funeral dataset published on the Council’s website and updated monthly:http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=FC5B0661-C420-432E-A7D3-B148C8EC82BD

Sections 16, 21 and 22 of Act
5182 16.11.17

List of up to date list of businesses, companies, charities etc. that have recently became liable for business rates between 1 and 15 November 2017 including: business name and postcode, property type, rateable value

Applicant advised that the Council is unable to provide the information sought in the format requested 

The reporting element that is used by Revenues is only able to extract information on the day that a report is run, which then provides a snapshot as to how the accounts stand on that specific day.  The system does not allow the team to select specific historic/past dates back over the years to run reports on to see which premises became liable for NDR.  The system used by Revenues is a live system that is continually being updated 

Instead, a comparison can be made between the datasets that are published on the Council’s website which provide a snapshot of the accounts held with the authority as at 1 July 2017 and 1 October 2017, which are the dates that the reports were run by Revenues:

http://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005

Applicant advised that that the datasets will be updated during January 2018

Sections 16, 21 and 22 of Act
5183 23.11.17

CON29 information for a property in EX36 4FH

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5184 17.11.17

The gross cost of a. bed and breakfast hotels and b. all other temporary accommodation used to accommodate households that the council has a statutory responsibility to house, in 2016/17

 

Applicant provided with the link to where the requested information is published on the Council’s website: 

‘Cost of providing temporary accommodation to the Council’

https://www.northdevon.gov.uk/open-data/?ID=A4602931-8B01-4026-A1F9-60FFA952F74F&DS=4005

Sections 16 and 21 of Act
5185 22.11.17

For the years 2015/16, 2016/17 and 2017/18 to date:

1.The total number of senior/ executive roles recruited in the authority.  For the purposes of this request senior/executive roles are defined as:

a) Chief Executive

b) Director/Service Director

c) Assistant Director

d) Head of Service 

2. For the roles defined at 1. the number of 

a) Permanent / FTC appointments

b) Interim / temporary appointments 

3. For the roles defined at 1. the source of the appointed candidate being either 

a) Directly sourced by the authority or

b) Sourced via the agency/managed service supply chain 

4. The total spend associated with recruiting the total number of posts defined at 1

a) For permanent/FTC appointments (spend is defined as spend on external agency search or search and selection fees, recruitment advertising costs and external assessor fees) 

b) For interim / temporary appointments (spend is defined as the total spend on interim fees including day rate plus agency margin)

North Devon Council has had no recruitment to senior/executive (as defined) for the financial years 2015/16, 2016/17 and 2017/18 to date None
5186 17.11.17

A breakdown of credit balances accrued since earliest records, for the amounts owing to all incorporated companies within the authorities billing area with credits of £5,000 and above, including the following information: 

A) The name of each business in respect of which non-domestic rate credit balances remain payable

B) The value of over payment in each case which remains unclaimed

C) The years(s) in which over payment was made and the hereditament address

D) The name of each business in respect of which non-domestic rate credit balances has been written back on to the NDR account

E) The value of write back in each case which remains unclaimed

F) The years(s) in which write back was made (if available) and the hereditament address that the write back relates to

Applicant referred to Credit Balances datasets as published on Council website, which are updated quarterly: 

http://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005 

Information requested under D, E and F refused as this would require a manual search of all accounts going back to 1 April 2000 which exceed the cost limit of 18 hours.  It is estimated that it would take an officer in excess of 60 hours to complete this manual search and compile the data into Excel format
Sections 12,16, 22, and 22
5188 17.11.17

A breakdown of credit balances accrued since earliest records, for the amounts owing to all incorporated companies, within the authorities billing area, with credits of £2,500 and above, including the following information: 

  1. The name of each business in respect of which non-domestic rate credit balances remain payable
  2. The value of over payment in each case which remain unclaimed
  3. The years(s) in which over payment was made and the hereditament address
  4. The name of each business in respect of which non-domestic rate credit balances have been written back on to the NDR account
  5. The value of write back in each case which remains unclaimed

The Year(s) in which write back was made (if available) and the hereditament address that the write back relates to

Applicant referred to Credit Balances datasets as published on Council website, which are updated quarterly: 

http://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005 

Information requested under D, E and F refused as this would require a manual search of all accounts going back to 1 April 2000 which exceed the cost limit of 18 hours.  It is estimated that it would take an officer in excess of 60 hours to complete this manual search and compile the data into Excel format
Sections 12,16, 22, and 22
5189 27.11.17

1.How many private sector homes are currently deemed as long-term vacant in the local authority ie. have been empty for over six months? 

2. How many of these properties have been vacant for over:

a) two years

b) five years and

c) ten years? 

3. In the year 2016/17 how many empty homes have been brought into use? 

4. How many Empty Dwelling Management Orders (EDMOS) has the authority used in the calendar years 2017 to date, 2016, 2015, 2014 and 2013? 

Applicant advised that the Council’s Revenues team, in response to 1 and 2, is unable to differentiate between private and social sector properties, therefore the figures provided include all empty properties as at 27 November 2017.  Revenues do not record properties that have been empty for over six months, but do record those that have been empty over three months.  Also, they do not record properties that have been empty for over five and 10 years but do record properties that have been empty for over two years 

Information held by Revenues: 

1. All properties empty over three months, as at 27 November 2017 = 653

2. All properties empty over two years, as at 27 November 2017 = 149 

Information held by Environmental Health and Housing: 

3.None

4. 2017 = None

    2016 = None

    2015 = None

    2014 = None

    2013 = None

None
5191

21.11.17

All communications between the Council and REG Power Management since their response delivered by 13 October 2017 to Planning’s emails of 21 September and 22 September 2017

Information provided to the applicant, where held

None
5194 22.11.17

1. Details of the section 106 payments that have been received by North Devon Council in the last 5 year period (including current financial year) 

2. The usage of these payments and any that are currently held but earmarked/allocated for a specific project and details of the allocated project

 

Information provided to the applicant, where held: 

1.Information provided in spreadsheet format 

2. Information provided over five separate e-mails (one for each year requested)
None
5198 22.11.17

1. Does the Council have a procurement policy which supports the use of the GCloud IT procurement framework?

2 Has the Council adopted a strategy or IT policy guidance for using:

• Cloud infrastructure
• Software as a service
• One policy for both
(please indicate yes or no for each)

3 How many data centres does the Council have on council premises
(secure processing centres which host shared systems)?

4 How many third party data centres does the Council use?

5 Does the Council use cloud hosting for your data?

6 Expressed in percentage terms, approximately what proportion of data is held in:

• An on premise data centre
• A third party data centre
• Hyperscale public cloud ie (provided by AWS / Azure/ google)
• Private cloud
• Other public cloud (eg UK Cloud)

7 Is IT primarily managed in house or outsourced?

1. Applicant referred to the following page on the Council’s website called ‘doing business with North Devon: 

https://www.northdevon.gov.uk/business/contracts-and-procurement/doing-business-with-north-devon-council/ 

2.Cloud = No

   Software = No

   One policy for both = No 

3.One

4.Some applications are externally hosted but the Council does not hold information about their data centres 

5.Yes, the Council has some Cloud SaaS applications 

6.The Council does not hold this information 

7.Managed in-house

None
5203 27.11.17

Disabled "Blue Badge" Car Parking: 

1. Under whose authority does the Barnstaple District Council levy a charge on what is a "free" service in most other civilised parts of the country? 

2. Are all locally issued badges overprinted to alert other local authorities (who do not charge) that the holders should be charged, since they originate from Devon?  

3. To what purpose is the penalty charge put?  What improvements does it support?

1. Barnstaple Town Council (BDC) do not levy any charges on Blue badge holders in the North Devon area 

Blue Badges are sent to recipients with the booklet from the Department of Transport: 

‘The Blue Badge scheme: rights and responsibilities in England’

The booklet states “…the blue badge is intended for on-street parking only. Off street car parks, such as those provided in local authority, hospital or supermarket car parks are governed by separate rules 

Devon County Council oversee the free on-street parking provision for disabled badge holders in the Barnstaple area. Applicant provided with the contact details: 

Information Governance Team

Devon County Council

Room 120

County Hall

Topsham Road

Exeter, EX2 4QD

Tel: 01392 384679 

North Devon Council oversee the off-street parking (car parks) in the North Devon area. Charges are created and enforced using the North Devon (Off-Street Parking Places) Order 2017 

2. Devon County Council oversee this issuing of Blue Badges in Devon and provide free on-street parking throughout the Devon area.  Please direct this part of your request to Devon County Council’s FOI team, via the address as given above 

3. Devon County Council oversee the roads, pavements and dropped kerbs.  Please direct this part of your request to Devon County Council’s FOI team, via the address as given above 

Income received from North Devon Council Pay and Display car park machines is used primarily towards running our car parks service and maintaining the car parks themselves. Any surplus that arises goes towards delivering our everyday services such as refuse and recycling, housing, planning, Environmental Health
None
5206 27.11.17

List of the Council’s suppliers and contractors (names and details of any organisation/business that the Council uses to carry out work on a regular basis

Applicant advised that the Council does not hold a definitive, single list, but directed to the Council’s Contracts Register and also Expenditure datasets where the information can be found: 

Contracts Register - https://procontract.due-north.com/ContractsRegister/Index?p=696a9836-1895-e511-8105-000c29c9ba21&v=1 

Open Data - https://www.northdevon.gov.uk/open-data/?ID=BB3BE107-A1BE-4C6F-BE50-0A16551EA1B2&DS=4005

Sections 16 and 21 of Act
5208 28.11.17

The number of complaints of alleged sexual harassment/abuse by a councillor the Council received between 1 January 2014 and 27 November 2017, providing the following for each complaint: 

1) The nature of the allegation/s

2) When it was made

3) Whether the complaint was made by an;

i) elected official

ii) council employee

iii) member of public

4) Where it was said to have taken place

5) Whether it was investigated

6) The result of the investigation

The Council has not received any complaints of alleged sexual harassment/abuse by a Councillor between 1 January 2014 and 27 November 2017

None
5212 30.11.17

1. How many households are currently on your Council’s waiting list for social housing? 

2. How many households have been on a waiting list for social housing for a) over 5 years or b) over 10 years c) over 15 years? 

3. What was the average waiting time for social housing for your Council in each of the five last financial years? (2012/13, 2013/14, 2014/15. 2015/16, 2016/17) 

4. How many under-24s (individuals or families where the oldest individual is 24 or under) were awarded social housing in each of the five last financial years? (2012/13, 2013/14, 2014/15. 2015/16, 2016/17)

1.2,733

2. Over five years = 242

    Over 10 years = 68

    Over 15 years = 46

 

3.2013-14 = Due to a change of IT systems these figures are no longer held

2014-15 = Due to a change of IT systems these figures are no longer held

2015-16 = 276*

2016-17 = 411*

*based on average time between Band Start Date and Date housed 

3. 2013-14 = Due to a change of IT systems these figures are no longer held

2014-15 = Due to a change of IT systems these figures are no longer held

2015-16 = 12

2016-17 = 34
 None