Ref: Date of Response: Information Requested: Response: Exemptions:
5294 06.02.18

The number of complaints that have been made in each of the last five years against: 

a) North Devon District Council Councillors

b) North Devon District Council Members of Staff

For each complaint the applicant requested the nature and dates of each complaint and what sanction, if any, was handed out as a result

a) The Council has adopted a Code of Conduct which Councillors agree to comply with. The Code deals with issues such as declaring interests and general conduct rules such as treating people with respect. Up until 2012, there was a national Code of Conduct and a formal national process for dealing with a complaint that a Councillor had breached the Code 

In 2012, the national system was removed by the Government and instead local Codes of Conduct were adopted. It is also now for each authority to decide how to deal with any issues raised. The previous powers to impose sanctions such as suspensions etc. where a Councillor was found to be in breach have also been removed. Because of this, this authority has adopted the approach of trying to deal with as many issues as possible informally and so many issues raised are not treated as formal complaints and are dealt with as part of the normal business of the section. Having said that, we have had very few issues raised about Councillors serving on the District Council. Where any issues have been raised, they have tended to relate to a failure to declare an interest or a failure to treat with respect

If a sanction is imposed, it is recorded on the Council’s website on the link below. Only one such sanction has so far been imposed:

https://www.northdevon.gov.uk/council/complaints-and-feedback/complaints-about-councillors/

b) Applicant provided with the information where recorded covering the period March 2017 to date, in Excel format (copy of which is available on request)

Applicant advised that the information prior to March 2017 is no longer held due to a change in supplier the software used to recorded the requested information.  It is was not possible for the data held previously to be transferred onto the new system and the Council is unable to retrieve the data from the previous system

None
5304 02.02.18

1. The number of data breaches that occurred of your organisation's owned, processed or generated information in the calendar year 2017 

1.2 A list of details regarding these breaches (ie. when they occurred, how they occurred, and what information was lost) 

2 If the Council differentiates between data breaches and data incidents, please provide me the number of data incidents that occurred of its owned, processed or generated information in the calendar year 2017 

2.2 A list of details regarding these incidents (ie. when they occurred, how they occurred, and what information was lost) 

3 The number of cyber security incidents that occurred within the Council in the calendar year 2017 

3.2 A list of details regarding these incidents (ie. when they occurred, how they occurred, whether information was exposed, and how the incident was handled, if recorded as a crime by the police and/or whether the National Cyber Security Centre was informed

1 and 2 

The information was  provided to the applicant in the form a spreadsheet, personal information anonymised. Spreadsheet available upon request

3. None

Section 40 of Act
5307 05.02.18

An itemised list of non-residential buildings owned by the council that were unoccupied for one month or longer between 1 Jan 2016 and 31December 2017, including the following information: 

· Address of the building 

· Dates during which the building was unoccupied 

· Cost of insuring the building and its contents during the period it was unoccupied. If this is not possible, please provide an annual amount 

· The cost of providing security for the building during the period it was unoccupied. If this is not possible, please provide an annual amount 

· Any other maintenance costs during the period it was unoccupied. If this is not possible, please provide an annual amount 

· The cost of any renovation works undertaken 

· The dates any such renovation work was undertaken

Information provided to applicant in Excel format, information available on request None
5308 02.02.18 and 20.02.18

The names and the total amounts received of the 25 individual or corporate landlords, excluding housing associations, who have received the largest amounts of housing benefit over the last three financial years (between 1 April 2014 – 31 March 2017

Information provided to applicant sand available on request None
5319 07.02.18

1. Breakdown of volumes of contact (15/16 and 16/17) for the following channels: 

· Face to face

· Telephone

· Web

2. For 2016/17, please provide a breakdown of contact by the following type of transaction:

· Application – eg. applying for services or career opportunities

· Payments – eg. paying for a range of fees, fines or taxes

· Tracking – eg. monitoring progress service requests and applications

· Booking and reservations – eg. making appointments with the council, and booking items and events

· Renewals – eg. renewing items like permits and licences

· Reporting – eg. notifying the council of problems and issues that need addressing

· Finding information – eg. locating and requesting information on local services and tourism 

3. For 2016/17, breakdown of telephone enquiries by your services or service areas (eg. revenues and benefits, parking, housing, planning etc)

The applicant advised that if the Council is not able to provide a breakdown to match the above, they would be happy to receive the Council’s standard breakdown of contact data as it is held

Applicant advised that it does not hold the data requested in the format as sought, nor does it hold the data for the years requested.  The Council changed the system it uses to record the requested information in March 2017.  The data from the previous system could not be extracted and transferred to the new system 

Applicant was instead provided with the following information which is held for the period 3 April 2017 – 2 February 2018 (10 months) and related to the total number of calls received and then broken down by service type: 

Volumes of Contact

Face to Face -30,010

Telephone – 79,227

Web – 12,119 

Customer Demand by Service Type

General Enquiries/Advice = 12,154

Environmental Health = 3,015

Finance = 399

Housing = 8,431

Human Resources = 92

Parking = 2,645

Planning and Building Control = 3,708

Refuse and Recycling = 38,228

Revenues and Benefits = 17,395

North Devon Council Other = 934

Self-Serve (General) = 12,884

 

None
5322 12.02.18

Information regarding planning permission sought for telecommunication masts within the Council’s planning jurisdiction: 

1) How many planning applications were received for telecommunication masts and or related equipment during the period of: 

a) 1 January 2015 – 31 December 2015

b) 1 January 2016 – 31 December 2016

c) 1 January 2017 – 31 December 2017 

2) How many of these applications were? 

a) approved

b) completed

3) Where it is possible, to access the Council's most up to date telecommunications register

1. a): Planning Applications = None

         Prior Notification = None

         Prior Approval = One

 

1.b): Planning Applications = One

        Prior Notification = One

        Prior Approval = One

 

1.c): Planning Applications = None

        Prior Notification = 13

        Prior Approval = Four

 

2. a): Planning Applications = One

         Prior Approval NOT Required = 10

         Prior Approval Granted = One*

*Please note that two of the Prior Approval applications received during 2017 were refused by the Council but subsequently allowed on appeal on 7 February 2018

2. b) The Council has no record of when any approved works have been completed

3. The Council does not maintain a telecommunications register. Records of “telecommunications applications” may be accessed by searching our website using a key word search

None
5326 07.02.18 Information regarding in which the authority is acting as a public deputy for an individual who lacks capacity, and that individual then dies

Applicant referred to Devon County Council’s Information Governance team: accesstoinformation-mailbox@devon.gov.uk

None
5327  01.02.18  CON29 information held in relation to a property under EX32 8EW Applicant advised that there is no information held None
5328 12.02.18

1. How many times has the council requested a Financial Resilience Review from the Chartered Institute of Public Finance and Accountancy (or an equivalent review by a similar organisation such as the Local Government Association or PricewaterhouseCoopers) since 2010/11? 

2. For each of the above occasions:

- Confirm the date on which the review took place

- Confirm how much the report cost the council

- Provide a copy of the resulting report produced by CIPFA (or other relevant body)

1. None

2. Not Applicable
None
5329 13.02.18

1. The number of D1 planning applications you received in each of the last five years. ie. in 2017, 2016, 2015, 2014 and 2013 

2.The number of successful D1 planning applications you granted during each of the last five years 

3.How many of these successful and unsuccessful D1 planning applications were related specifically to children's nurseries and daycare?

1.Planning do not record applications by class, therefore they are unable to extract this information 

2.Please see response to 1 above 

3. Planning have been able to carry out a key word search on their system and the following information has been identified: 

  • 2013 – 2 Approved (refs: 56262 and 55178)
  • 2014 – 2 Approved (refs: 56880 and 56881)
  • 2015 – 1 Approved (ref: 60303)
  • 2016 – no records resulting from search
  •  2017 – 1 Approved (ref: 63964)
None
5331 09.02.18

The following information regarding the Infrastructure Delivery Plan (IDP): 

1.Confirmation that the June 2014 version of the IDP is the latest version.  If not, the most current version is requested 

2. The June 2014 IDP is incomplete in that it has only included identified strategic requirements from Devon County Council. Please ensure that you provide a fully scoped IDP with all identified strategic requirements that supports the emerging Local Plan (eLP)

Specifically for Braunton and Wrafton:

 

3. Update the IDP with regard to new increased housing allocations. The June 2014 version was based upon the housing allocation for Braunton of 382 dwellings*

* Although 575 houses are currently allocated in the eLP, it would be prudent and reasonable to plan for dwellings in excess of 650-700 by the end of the eLP period 2031 

4. Update the IDP to account for all planning permissions that are not part of the eLP allocations and have not been built out**

** Braunton and Wrafton still have sites where historic planning permissions have not been built out

5. Provide the number of dwellings and their geographical location corresponding to all planning permissions that have not been built out to date 

6. Justify the Council’s decision to allocate 575 dwellings connecting into Braunton’s combined sewer system, when the eLP is supported by a SWW Strategic Flood Risk Assessment that states “The foul sewerage system in Braunton lacks spare capacity 

7. Provide the upgrades to foul water infrastructure that have occurred or are intended to accommodate this increased number of dwellings. This should include any upgrades, if any, for increased capacity at Ashford treatment works 

8. Note that some residents already experience foul water flooding. One such area is Moor Lea. As recently as last year, the planning unit for the Council recommended approval for the connection of a further 55 houses at South Park into the combined sewer system of Moor Lea, when it was stated in representations (objections) that residents experienced foul water flooding. Even when the Planning Committee rejected the application the reasons for objection did not include foul water flooding. Sanitation is considered to be a basic human right by the UK government. Please provide the planning decision basis that the Council uses to over-rule this basic human right when considering proposals for new developments 

9. Note that the required capacity of Braunton’s combined sewerage system is to be increased by new development and a +40 percent increased rainfall allowance. Please provide the decision basis for NDCs failure to ensure that adequate infrastructure is provided to acceptably meet this basic human right along Moor Lea 

10. State other areas that experience foul water flooding that NDC has been made aware of 

11. State areas/streets/residences/businesses that experience surface water flooding in Braunton 

12. Provide a geographical map showing all identified strategic infrastructure works as provided in the update 

For each identified strategic requirement in the IDP and since June 2014, please provide the following baseline information: 

• The priority of 1, 2, or 3 as used by section 10 of the June 2014 IDP by DCC – apply this to every organisation.

• The baseline (read as ‘original’) start dates, finish dates

• whether funding is acquired

• baseline budgets

For each identified strategic requirement in the IDP, and since June 2014, where infrastructure is yet to be delivered, please provide:

• estimated start date

• estimated finish date

• whether funding is acquired

• budget 

For each identified strategic requirement in the IDP, and since June 2014, where work of delivering infrastructure has commenced or is completed please provide:

• actual start and actual finish dates

• estimated completion date (if started but not finished)

• physical percent complete

• actual cost to date

• remaining cost (if started but not finished)

• Schedule Performance Index (SPI) and Cost Performance Index (CPI)

 

1.The most up-to-date version of the IDP is dated June 2016  - http://consult.torridge.gov.uk/portal/planning/localplan/examination/ (document CE12) 

2.The June 2016 IDP identifies specific infrastructure for each of the main towns (including Braunton/Wrafton). However, the IDP is only intended to identify infrastructure requirements that are of strategic importance to the overall strategy.  The latest IDP is still being assessed by the Inspector as part of the Local Plan examination. The IDP will be updated further as required through future CIL preparation and Local Plan review 

3. The latest version of the Local Plan (document MMD01) under PMM/67 (table 4.2) identifies a housing supply of 574 dwellings (at 1st April 2017). However, this will not include the recent permission at South Park which was not allowed until November 2017

4. The latest version of the Local Plan already accounts for all permissions granted and resolutions to grant permission up to 1st April 2017. The IDP has not been updated to this base date and will be updated next when required through local plan review

5. All unimplemented planning permissions and commitments as at 1 April 2017 within the North Devon and Torridge Local Plan are set out in Appendix A of Hearing Statement Issue 3 (document 2HS10). Unallocated sites within the settlement of Braunton/Wrafton are shown on pages 45-47, which identifies those sites that are started or not yet started. Allocated sites in Braunton/Wrafton are listed on page 28 

6. The lack of spare capacity within the foul sewerage system does not prevent development, but identifies that necessary improvements to the foul sewerage system would be required to accommodate additional growth 

7. South West Water would need to indicate any upgrades to foul water infrastructure that have occurred or are planned within the latest capital programme. The duty to cooperate statement (document SUB11) indicates that “expanded capacity of the strategic treatment works (Ashford and Cornborough) is already planned”. (paragraph 8.5 under Actions) 

8. In dealing with the planning applications (61139 and 62170) for South Park, Braunton, North Devon Council (as the Local Planning Authority) consulted with South West Water who raised no objections to the proposals 

9. As 8 above 

10. The duty to cooperate statement (document SUB11) summarises issues, actions and outcomes relating to waste water and waste management across the plan area. South West Water is consulted at all stages of local plan preparation as well as for relevant planning applications. Capacity restrictions were identified for several settlements. A spreadsheet from South West Water was provided in addition, which sets out the capacity for each sewage treatment works serving properties in North Devon at the time Planning started to prepare the Plan. However this was received in 2011 so is now out of date.  Spreadsheet available on request 

11. Surface water flooding was assessed as part of the level 1 strategic flood risk assessment (document EB/ENV/3a). A summary of historic flood events and maps for each of the main settlements in North Devon (including Braunton/Wrafton and Chivenor) are set out in document EB/ENV/3b 

12. The strategic infrastructure requirements for each settlement are set out in the latest IDP (document CE12). No such map is available 

The latest IDP (document CE12).sets out the priority rating for all identified infrastructure, as well as the indicated period of delivery and estimated cost 

• The infrastructure provision identified for North Devon in the IDP which has been completed includes: 

- the Roundswell A39 pedestrian cycle bridge

- the A39 roundabout improvement at the hospital

- A361 Portmore roundabout improvement 

No data is available relating to SPI and CPI

None
5335 02.02.18
  1. How much did the Council spend on office furniture in 2016/17 (if 2016/17 is not yet available, the most recent annual figure) 
  1. What provider(s) did the Council use for the supply of office furniture in 2016/17? 
  1. If the Council has a current contact for the supply of office furniture, what supplier(s) is this with? 
  1. What is the duration of the Council's existing contracts that covers the supply of office furniture? 
  1. When do they end? 
  1. Will the Council be using the recently awarded Crown Commercial Services contract - supply, delivery and installation of office furniture and associated services - REF: RM3812 to establish future office furniture supply contracts? 
  2. The job title of the key decision maker pertaining the selection of office furniture 

 

 

1. 2016/17 = £15,917.00 

2. Martin Luck Group Ltd 

3. Martin Luck Group Ltd is on the Devon County Council Standing List of Approved Contractors framework as a supplier of furniture, therefore the Council does not have a contract with the supplier.  Items of furniture are called off the framework as and when required 

4. N/A 

5. N/A 

6. The Council’s furniture requirements are very low at present, however the new contract will be considered as and when the need for new furniture arise in the future 

7. Senior Building Surveyor and individual office managers

None
5336 05.02.18 CON29 information held in relation to a property under EX36 3RF

Applicant advised that there is no information held

None
5339 05.02.18 CON29 information held in relation to a property under EX31 3GS

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5340 05.02.18 CON29 information held in relation to a property under EX19 8PY

Applicant advised that there is no information held

None
5343 21.02.18

1. Does the authority have a published Community Asset Transfer* policy? *Community Asset Transfer enables local authorities to transfer the ownership/management of their assets to community organisations at less than full market value – in order to achieve a defined public benefit 

2. If Yes, you requested the web link to the policy 

3. If No, is Community Asset Transfer (CAT) integrated into another policy within the local authority – such as wider asset management strategies or VCSE policies? 

4. If Yes, you requested the web link to this policy, if published

5. How many of the authority’s land and property assets have been disposed of in the following periods: 2012/13, 2013/14, 2014/15, 2015/16, 2016/17 and 2017/18 (to date)? For the purposes of this FOI “disposal” means a sale on the open market for monetary consideration or the letting of any council land or building, or part of a building, regardless of the length of term of the letting. Please note we are not concerned with any land or property transfers to other departments or changing the use of the land from one statutory purpose to another, so please exclude these figures from the return

6. In relation to the number of disposals in Q5, how many were made to ‘for-profit’* organisations in the same time periods? *For-profit organisations make private profit for their directors, members or shareholders. Different types of organisation can be ‘for-profit’. It is not a legal structure in and of itself

7. Typically, authorities operate a 5 year programme for the disposal of their surplus assets. Looking ahead over this period, how many of the authority’s current land and property assets are being considered for declaring as surplus to requirements? *We define surplus to requirements as 'not required for operational purposes any more and as a result identified for disposal’

8. In relation to the potential land and property assets being considered for declaring as surplus to requirements in Q5, what percentage of the authority’s existing asset base do they represent? If it is not possible to produce an exact percentage figure at this time, then please provide an estimate, and indicate if that is the case

1. Please refer to my Acknowledgement email sent 31 January in which this question was responded to.

2. As 1 Above

3. N/A 

4. N/A

5. As follows:

2012/13 = 30

2013/14 = Nine

2014/15 = 35

2015/16 = 11

2016/17 = 11

2017/18 to date = One

6. As follows:

2012/13 = Three

2013/14 = Zero

2014/15 = Zero

2015/16 = One

2016/17 = One

2017/18 to date = Zero 

7. There are currently 12 assets that are held as surplus assets

8. The Council has approximately 400 property assets at this time

None
5344 07.02.18 CON29 information held in relation to a property under EX35 6AQ

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5345 19.02.18

The following information in each the last five calendar years: 2013, 2014, 2015, 2016, 2017. The financial year is acceptable if calendar year is not possible: 

1. How many times did the authority consult the Environment Agency regarding a planning application for a development considered to be in a flood risk area? 

2. How many times did the Environment Agency, when consulted, object to a development proposed in a flood risk area? And how many times approve? 

3. How many times did a development proceed after the Environment Agency had raised objections about potential flood risk? 

4. The planning application numbers of any developments that went ahead despite an objection from the Environment Agency concerning flood risk

The applicant was provided with a spreadsheet in response to questions 1 and 2 in response and can be made available upon request

 

The information regarding questions 3 and 4 is not held, the planning database does not record whether a development went ahead or not, only if the application was approved or refuse

None
5346 07.02.18 CON29 information held in relation to a property under EX31 3GS

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5347 13.02.18

The following information regarding complaints about food poisoning at US owned fast food chains: 

1. How many of each of the following fast food outlets does the Council have in its local authority area? 

      a) Burger King

      b) KFC

      c) McDonald’s

      d) Subway 

2. How many complaints has the Council received about food poisoning incidents between January 1 and December 31, 2017 for the following fast food outlets?

     a) Burger King

     b) KFC

     c) McDonald’s

     d) Subway 

3. Please list any outlets operating under the above brand names that have received five or more complaints during this period and specify how many complaints the individual outlets have received? 

4. Which of these outlets has the Council taken action against in the past 12 months? 

5. Have any outlets been closed for any period in the past 12 months as a result of these complaints? 

6. Have any outlets in the above list given the Council cause for concern beyond the need for enforcement action?

1. a) One, b) Two, c) Two, d) Four 

2. a) None, b) Three, c) None, d) One

3. None

4. None

5. No

6. No

None
5348  01.02.18  Public Health Funeral information

Applicant directed to the public health funeral dataset published on the Council’s website and updated monthly:

http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=FC5B0661-C420-432E-A7D3-B148C8EC82BD
Sections 16, 21 and 22 of Act
5349 01.02.18 

In Excel format, the following information on NNDR Accounts, for as far back as records are held; 

  • A list of credit balances for both current and closed accounts
  • A list of credit balances which have not been brought forward from previous years
  • A list of credit balances which have been written on instead of refunded 

Please include the following information for both credit balances and write ons; 

  • The full address of the hereditament
  • The name of the account holder
  • The value of the credit/overpayment

The year of which the credit balance refers to

Applicant advised that the Council is unable to supply the requested information as it would likely to prejudice the prevention and detection of crime, and therefore exempt from disclosure 

Applicant provided with the link to the revised credit balances dataset which will be updated quarterly: 

http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=0EB8FC81-8750-4172-8112-E0D850FE07C8
Sections 22 and 31(1)(a) of Act
5350  02.02.18 

For the years 2016 and 2017 a list of registered third parties regulated by the Electoral Commission that have requested electoral registers and/or electoral register updates, overseas voters lists, and/or absent voters lists 

For each registered third party, please provide details on what they requested and when they requested it. Please also indicate whether their requests were fulfilled

Applicant provided with the link to where the information is published  on the Council’s website: 

https://www.northdevon.gov.uk/open-data/?ID=D5D5F880-596D-4CBF-A4E7-A9FB7072D5EF&DS=4005

Sections 16 and 21 of Act
5351 06.02.18

A copy of the supporting statement referred to in paragraph 7 of the application 64385 for Ruda Holiday Park, EX33 1NY

Applicant advised that the document will be available to view on the Planning Tracker from 7 February 2018 onwards

None
5352 09.02.18

CON29 information held in relation to a property under EX31 4FE

Applicant advised that there is no information held

None
5353 09.02.18

Details of all payments received under Section 106 Planning Agreements for the years 2013/14, 2014/15, 2015/16, 2016/17, 2017/18:

a) The value of the payment
 b) The purpose of the payment
 c) The amount of the payment that has been spent
 d) The amount that has been committed but not spent
 e) The amount that has not been committed or spent
 f) The amount that has been repaid
 g) The reason for the repayment

Applicant provided with the information in Excel format.  Information available upon request None
5354 12.02.18

CON29 information held in relation to a property under EX32 8ND

Some information provided to the applicant. Applicant also directed to other external authorities/organisations None
5355  06.02.18 

1. What assessment has the council made of the potential impact of ash dieback (Chalara) in the authority area and what strategy does it have to cope? 

2. How many mature ash trees are close to roads for which the council is responsible or public areas in the council’s control where those trees have the potential to impact on public safety if they become infected, whether in the council’s ownership or privately owned? 

3. How many of those trees are on council-owned land, and how many of those are ‘street trees’ in residential areas 

4. How many of those trees are on non-council-owned land? 

5. What is the estimated cost to the council of felling and/or otherwise dealing with all trees in question 2 and over what timescale is that cost estimated? 

6. How much of that cost does the council expect to recover from third parties? 

7. How many trees has the council committed to plant specifically to replace trees lost to Chalara?

1. North Devon Council are members of the Devon Ash Die Back Forum and support the DEFRA Chalara Management Plan

2. There are 52 sites managed by North Devon Council which contain ash trees, these are predominately parks, open spaces, woodlands, nature reserves and small amenity areas. On some of these sites there are individual ash trees and on others there are groups of ash trees. We carry out regular Quantified Tree Risk Assessments (QTRA) to minimise the risk to the public and/or property/traffic.  Devon County Council as the Highways authority will have carried out a broad brush assessment. Applicant provided with e-mail address of Devon County Council’s Information Governance team: accesstoinformation-mailbox@devon.gov.uk

3. North Devon Council does not have responsibility for streets, therefore we hold no information in relation to this. Please contact Devon County Council

4. Please contact Devon County Council for this information

5. This information is not recorded

6. Please contact Devon County Council for this information

7. This information is not recorded

None
5356 12.02.18

CON29 information held in relation to a property under EX34 7DQ

Applicant advised there is no information to provide

None
5357 19.02.18

1.What Income Management solution do you use?

i) Is the solution hosted off site?

2. What Card Payment solution do you use for:

i) Internet Payments?

ii)Mediated payments over the phone?

iii) Automated telephone payments?

iv) Card Present payments (Chip and Pin)

3. Who supplies the solutions in question 2 above?

4. Are these solutions hosted off site?

5. Are there more than one payment solutions in use in your Authority?

i) If so, how many and who are the supplier(s)

6. Approximately how many credit and debit card transactions do you take annually?

7. Who provides your Merchant Services?

8. Is this provided as part of your Banking contract or by the Card Payment Solution provider?

9. Is the Authority PCI-DSS compliant?

  1. Civica Icon i) Yes
  2. Civica Icon
  3. Civica
  4. Yes
  5. No
  6. 75K
  7. Worldpay
  8. Card Payment Solution Provider
  9. Yes, the bulk of our facilities accepting payments are PCI compliant.  These payments are handled by a third party to meet the requirements.  We have a small number of payments taken through different merchants where PCI assessments have not yet been completed
None
5358  05.02.18 

A complete and up-to-date list of all business (non-residential) property rates data for the local authority, and including the following fields:

a) Billing Authority Reference Code

b) The current ratepayer of the property (if a LTD company)

c) Full Property Address (Number, Street, Postal Code, Town)

d) The date the current ratepayer became liable for the business rates

e) Occupied/Vacant status

f) Any relief the property is currently receiving including, but not limited to: mandatory, discretionary, small business rates relief, empty rates relief 

g) The current rateable value of the property

Applicant provided with the link to the page on the Council website where the information is published and updated quarterly: 

https://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005

Sections 16, 21 and 22 of Act
5359 12.02.18

CON29 information held in relation to a property under EX34 9HR

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5360  06.02.18 

A breakdown of live unclaimed credit balances accrued since earliest records, for the amounts owing to all incorporated companies within the authorities billing area including the following information: 

a) The name of each business in respect of which non-domestic rate credit balances remain payable 

b) The value of over payment in each case which remains unclaimed 

c) The years(s) in which over payment was made and the hereditament address 

d) The name of each business in respect of which non-domestic rate credit balances has been written back on to the Non Domestic Rate account 

e) The value of write back in each case which remains unclaimed

f) The years(s) in which write back was made (if available) and the hereditament address that the write back relates to

Applicant advised that the Council is unable to supply the requested information as it would likely to prejudice the prevention and detection of crime, and therefore exempt from disclosure 

Applicant provided with the link to the revised credit balances dataset which will be updated quarterly: 

http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=0EB8FC81-8750-4172-8112-E0D850FE07C8
Sections 22 and 31 (1)(a) of the Act
5361 16.02.18

1. In 2014/15 how many drivers did your authority give a private hire licence to that applied with a Sheffield (S) postcode?

2. In 2015/16 how many drivers did your authority give a private hire licence to that applied with a Sheffield (S) postcode?

3. In 2016/17 how many drivers did your authority give a private hire licence to that applied with a Sheffield (S) postcode?

 
  1. 2014/15 = 0
  2. 2015/16 = 0
  3. 2016/17 = 0
None
5362 16.02.18

The number of sex shops (eg. Simply Pleasure, not strip clubs or other) licensed by the Council in the years: 2011m 2012, 2013, 2014, 2015, 2016 and 2017

The applicant was advised that the Council has not licensed any such shops within its area for the years requested None
5363  08.02.18 

1.How many public health funerals took place in 2011, 2012, 2013, 2014, 2015, 2016 and 2017?

2.How many were paid for by the authority, and how many by other means (ie. family estate/estate of deceased)?

3.How much has the council spent on public health funerals in 2011, 2012, 2013, 2014, 2015, 2016 and 2017?

4.If known, how many were male and how many were female, broken down by year?

5.How much was the a) cheapest and b) most expensive public health funeral?

6.How many under 18 year old and over 65 year old had a public health funeral in 2011, 2012, 2013, 2014, 2015, 2016 and 2017?

Applicant advised the information sought under 1, 3, 4, 5 and 6 can be found within the Council’s published dataset which is updated monthly: 

http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=AFA200A6-8C59-4E53-BE98-3C3285E3DC0D

2. The Council does not currently record this information, however it intends to start doing so from 1 April 2018 onwards, and therefore the data will be included on the dataset update from May 2018 onwards

Sections 16 and 21 of Act
5364 07.02.18

1.How many enforcement notices (parking tickets) were issued in the Lorry Park in South Molton by NDC operatives on Sunday 4 February 2018?

2. Does the remuneration of NDC's Civil Enforcement Officers include any element of bonus or commission? If so, what criteria are applied when awarding the bonus/commission?

3. Are the off-street Civil Enforcement Officers NDC employees? If not, who are is their employer?

4. What is the job description of the Civil Enforcement Officers?

1. 20 PCN's were issued in the Lorry Park in South Molton by North Devon Council operatives on Sunday, 4 February 2018

2. No, they are paid a salary for 1924 hours per annum (equivalent of 37 hours per week) 

3. The Off Street Civil Enforcement Officers covering the locations within the North Devon (Off Street Parking Places) Order are North Devon Council employees 

4. A copy of the job description was provided (available on request)
None
5365 14.02.18

CON29 information held in relation to a property under EX34 9BB

Some information provided to the applicant. Applicant also directed to other external authorities/organisations

None
5366  08.02.18 

Copies of all emails sent or received by the council’s leader or chief executive in the last 12 months which contain the keywords ‘section 114’ or ‘s114’, including any relevant email attachments

Applicant advised that Mr Mansell, Chief Executive and Councillor Des Brailey, Leader have both confirmed that they have not identified any e-mails within either there sent or received mailboxes that concern section 114 and/or s114, for the period of the last 12 months

None
5367  08.02.18  CON29 information held in relation to a property under EX31 2DD Information provided to the applicant, where held None
5368 14.02.18 CON29 information held in relation to a property under EX34 9PS No information to provide None
5369 15.02.18 CON29 information held in relation to a property under EX34 9RW Information held provided to applicant by e-mail for fee of £5.42 None
5370 19.02.18

Information relating to contracts concerning specific telephone maintenance: 

1. Contract Type: Maintenance, Managed, Shared (If so please state)

2. Existing Supplier: If there is more than one supplier please split each contract up individually

3. Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years for each provider

4. Number of Users

5. Hardware Brand: The primary hardware brand of the organisation’s telephone system

6. Application(s) running on PBX/VOIP systems: Applications that run on the actual PBX or VOIP system. Eg. Contact Centre, Communication Manager

7. Telephone System Type: PBX, VOIP, Lync etc

8. Contract Duration: please include any extension periods

9. Contract Expiry Date: Please provide me with the day/month/year

10. Contract Review Date: Please provide me with the day/month/year

11. Contract Description: Please provide me with a brief description of the overall service provided under this contract

12. Go to Market: How where these services procured, please provide me with either the tender notice or the framework reference number. Please specify if procured through other routes

13. Contact Detail: Of the person from with the organisation responsible for each contract full Contact details including full name, job title, direct contact number and direct email address

  1. Maintenance
  2. Freedom Communications
  3. £22,089
  4. 400
  5. Alcatel
  6. Contact Centre, voicemail, Alcatel reporting tool
  7. VOIP
  8. Extension period: 01.01.18 – 31.12.19
  9. As 8. above
  10. Currently under review
  11. Support and Maintenance
  12. When the contract was first procured we interrogated the market and invited suppliers to demonstrate their products.  As weighted scoring system was used to determine the best fit for the authority
  13. Nina Lake, Business Information Systems Manager, nina.lake@northdevon.gov.uk, 01271 388232
None
5371 16.02.18 CON29 information held in relation to a property under EX31 3WS No information to provide None
5374  09.02.18 

A full list of companies that have become newly liable for business rates between 12 January and 5 February 2018, and including for each record: 

  • the full business name
  • address
  • property type
  • date of liability

Applicant advised that the Council is unable to provide the information sought in the format requested 

The reporting element that is used by Revenues is only able to extract information on the day that a report is run, which then provides a snapshot as to how the accounts stand on that specific day.  The system does not allow the team to select specific historic/past dates back over the years to run reports on to see which premises became liable for Non Domestic Rates.  The system used by Revenues is a live system that is continually being updated 

Instead, a comparison can be made between the datasets that are published on the Council’s website which provide a snapshot of the accounts held with the authority as at 1 October 2017 and 1 January 2018, which are the dates that the reports were run by Revenues

http://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005 

Applicant advised that that the datasets will be updated during April 2018
Sections 16, 21 and 22 of Act
5376  09.02.18 

1. The level of funding by the authority for the provision of women's refuges within it jurisdiction in the following financial years: 

2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

2015/2016

2016/2017

2017/2018 

2. The number of women's refuges within the authority's jurisdiction in the following financial years: 

2010/2011

2011/2012

2012/2013

2013/2014

2014/2015

2015/2016

2016/2017

1. The Council (along with all Devon Local Authorities) make a contribution towards Domestic and Sexual Violence Abuse (DSVA) services each year through an arrangement with Devon County Council (DSVA Commissioner). This fund is not ring-fenced for refuges (but may provide some support locally) and is used to support commissioned services for Devon. Please contact Devon Council Council’s FOI team for specific amounts of money contributed in the years requested: accesstoinformation-mailbox@devon.gov.uk 

2. One refuge is open in Barnstaple which services the South West and has been in place prior to 2010/11 and remains open as at 09.02.18
None
5378 26.02.18

1. All correspondence, including attachments, between NDC and RPM since their meeting of 25/01/18; and including the Appendix to RPM's proposed agreement sent to NDC 02/02/18; and including any agreed Statement of Common Ground 

2. Details of the current operating schedule which commenced 12/10/18 along with the predictions per property (ie. for all six monitoring locations) used in devising the schedule and including the input parameters used per property for the predictions

 

1. Information, where held, provided to the applicant 

2.Information not currently held by the Council but will be requested from the operator week commencing 26 February 2018 and once received, a copy will be provided to the applicant
Regulation 12(4)(a)
5379 19.02.18

CON29 information held in relation to a property under EX32 8PP

Applicant provided with information, where held

None
5380 28.02.18

Details of any contractors used in preparing the 2018 Braunton Air Quality Management Area progress update covering data from 2016 for DEFRA 

Additionally, details of the methodology used for any data adjustments that have been applied in the report

The Council's Environmental Protection team advises that the writing of the 2018 Air Quality Report has not yet begun and as such it has not been determined as to whether it will be undertaken by officers within the Council or a Contractor.  In relation to the adjustment of data, the team informs that it will be processed in accordance with the relevant technical guidance and also in accordance with the advice received from DEFRA when they have appraised the Council's previous reports

None
5382  13.02.18 

1. How many employees does the Council currently have?

2. What is the average salary for men?

3. What is the average salary for women?

4. Who is the highest earner, what do they get paid and what is their job?

 

1. 420 employees

2. £11.85 per hour

3. £12.43 per hour

4.The Council’s Chief Executive, Mike Mansell is the highest paid member of staff.  His salary details are published on the Council’s website: http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=0CBBCD4A-78F0-491D-9E58-ADCF7CEEE52A
None
5389  19.02.18  CON29 information held in relation to a property under EX31 3HZ No information to provide None
5393 26.02.18 CON29 information held in relation to a property under EX36 3DR Applicant provided with information, where held None
5394 26.02.18 CON29 information held in relation to a property under EX31 2NY Applicant provided with information, where held None
5395  20.02.18  CON29 information held in relation to a property under EX31 4PJ Applicant provided with information, where held None
5398 26.02.18
  1. How many cemeteries are operated by your council? How many burial plots does this total?
  2. How many cemeteries still have spaces and how many burial plots are remaining? (Please provide the names of each cemetery and how many spaces it has in total and the number remaining)
  3. What proportion of this is through existing burials and advance plot purchases?
  4. How many are full/at capacity?
  5. How many burials were undertaken in the following years: 2017, 2016, 2007, 2006, 1997, 1996, 1987, 1986, 1977, 1976
  6. What was the charge/cost to people for burials in each of these years?
  7. How many cremations for the same years as above?
  8. What was the charge/cost to people for cremations in each of these years?
  9. How many years of capacity for burial do you anticipate you have remaining?
  10. How many people did not get their first choice of cemetery for burial?
  11. Did the council have to refuse requests for burials? If so, how many?
  12. What is the furthest distance of burial plots from any of the parish church?
  13. Are you actively looking to source new burial plots? If so, what measures have been taken, at what cost and what have been the results?
  14. Have you opened any new cemeteries in the last 30 years? Please provide details of names and number of plots
  15. What alternatives, if any, do you offer for the disposal of human remains? For example, woodland burials, alkaline hydrolysis (dissolving)

1.Two cemeteries:

Barnstaple (Bear Street, Barnstaple) = 6,600

Ilfracombe (Marlborough Road, Ilfracombe) = 4,026

2.Barnstaple = 670

  Ilfracombe = 94

3.Barnstaple = 90 percent

   Ilfracombe = 97 percent

4.None

5.2017 = 67

   2016 = 50

   2007 = 101

   2006 = 106

   1997 = 121

   1996 = 119

   1987 = 124

   1986 = 152

   1977 = 43

   1976 = 77

6.2017 = £589

   2016 = £589

   2007 = No records held

   2006 = No records held

   1997 = No records held

   1996 = No records held

   1987 = No records held

   1986 = No records held

   1977 = No records held

   1976 = No records held

7.2017 = 1597

  2016 = 1573

  2007 = 1267

  2006 = 1264

  1997 = 1359

  1996 = 1344

  1987 = 1170

  1986 = 1286

  1977 = 998

  1976 = 1042

8.2017 = £640

  2016 = £630

  2007 = £441

  2006 = £417

  1997 = £179

  1996 = £170

  1987 = £73

  1986 = £70

  1977 = £33

  1976 =30.54

9.Presumed new graves only:

Barnstaple = 30 years

Ilfracombe = seven years

10.None

11.No

12.One mile

13.No

14.No

15.Above ground sanctum at the Crematorium in Barnstaple
None
5399 26.02.18 CON29 information held in relation to a property under EX34 9LZ

Applicant provided with information, where held

None
5403  20.02.18  1. How many dog owners in the area under the authority of the council have been fined for not having their dog microchipped since the compulsory dog microchipping law came into effect on 6th April 2016?

2. What is the total amount in GBP that dog owners under the authority of the council have been fined for not having their dog microchipped since the compulsory dog microchipping law came into effect on 6th April 2016?

3. How many dog owners under the authority of the council have been prosecuted for not having their dog microchipped since the compulsory dog microchipping law came into effect on 6th April 2016?

1. Applicant advised that the Council has not issued any Fixed Penalty Notices to any persons from 6 April 2016 to date.  Also advised that should the Council issue any in the future, details of which will be included within the following dataset which is updated every 6 months:

https://www.northdevon.gov.uk/open-data/?ID=B51726BB-93ED-47AD-80F1-3E4AB3A25D63&DS=4005

2. Not applicable

3.Applicant advised that the Council has not prosecuted any persons.  Details of all prosecutions are published within the following dataset which is updated every three months:

https://www.northdevon.gov.uk/open-data/?ID=0437E375-8836-45E5-BAB8-A11E6739B321&DS=4005
Sections 16 and 21 of Act
5409  23.02.18 

A breakdown of credit balances accrued since earliest records, for the amounts owing to all incorporated companies within North Devon Council's billing area, including the following information:

a) The legal name of each business in respect of which non-domestic rate credit balances remain payable

b) The value of overpayment in each case which remains unclaimed

c) The years(s) in which overpayment was made

d) The hereditament address

e) The legal name of each business in respect of which non-domestic rate credit balances have been written back on to the NDR account 

f) The value of write back in each case which remains unclaimed

g) The years(s) in which the write back was made (if available)

h) The hereditament address that the write back relates to

Applicant advised that the Council is unable to supply the requested information as it would likely to prejudice the prevention and detection of crime, and therefore exempt from disclosure 

Applicant provided with the link to the revised credit balances dataset which will be updated quarterly: 

http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=0EB8FC81-8750-4172-8112-E0D850FE07C8
Sections 22 and 31 (1)(a) of the Act
5412  27.02.18  CON29 information held in relation to a property under EX31 3GY No information to provide None
5416  26.02.18 

A full up to date list of businesses that have become newly responsible for business rates between 5 and 28 February 2018, and including for each record: 

  • the full business name
  • address
  • property type
  • date of liability

Applicant advised that the Council is unable to provide the information sought in the format requested 

The reporting element that is used by Revenues is only able to extract information on the day that a report is run, which then provides a snapshot as to how the accounts stand on that specific day.  The system does not allow the team to select specific historic/past dates back over the years to run reports on to see which premises became liable for Non Domestic Rates.  The system used by Revenues is a live system that is continually being updated 

Instead, a comparison can be made between the datasets that are published on the Council’s website which provide a snapshot of the accounts held with the authority as at 1 October 2017 and 1 January 2018, which are the dates that the reports were run by Revenues

http://www.northdevon.gov.uk/open-data/?ID=7ED2F924-B000-4771-B16B-181DB316F4E1&DS=4005 

Applicant advised that that the datasets will be updated during April 2018

Sections 16, 21 and 22 of Act
5419  28.02.18  CON29 information held in relation to a property under EX16 8AE Applicant provided with information, where held None
5423  28.02.18 

1. A list of the models of all physical servers, storage devices, tape libraries and network switches under support contracts 

2. The cost and duration of said contracts, with start and end dates and service level associated with the equipment 

3. The names of the suppliers of the aforementioned support services for each contract 

4. The name and full contact details of the person/s in the Council responsible for the maintenance support contracts

In response to 1, 2 and 3, applicant provided with the link to the dataset published on the Council’s website which sets out this information: https://www.northdevon.gov.uk/open-data/?ID=71B23B85-60AF-4FAF-AC53-7E680DFC2293&DS=4005 

Applicant advised that this dataset will be due for updating from 17 March 2018 onwards 

4.Nina Lake, Business Information Systems Manager, 01271 388243, nina.lake@northdevon.gov.uk
Sections 16, 21 and 22 of Act
5425  28.02.18 

1. How much has been spent homelessness prevention in each year since 2009/10, detailing each spend broken down by: 

  • Supported accommodation
  • High support hostels
  • Lower support accommodation
  • Support for people in their own homes

Applicant provided with the link to the dataset published on the Council’s website that sets out this information: 

http://www.northdevon.gov.uk/viewblob/?DS=2000&ID=B374A6E5-9E06-4B73-A981-E54D4255F95D 

Applicant advised that the dataset will be due for updating from 17 August 2018 onwards
Sections 16, 21 and 22 of Act