Make requests and report issues

Request new bins, bags, bins and report any problems with the service

Please be aware requests for bins and recycling containers may currently take longer than usual to process and deliver. We apologise for any inconvenience and appreciate your patience while we work to fulfil requests as quickly as possible.

In the meantime, you can continue to present your recycling for collection by separating materials as normal and placing them in an untied carrier bag or bag for life. General waste can also be presented for collection in securely tied black sacks. Our collection crews will continue to collect your waste and recycling while you are waiting for your containers to arrive.